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Csr Dispatch Jobs in California (NOW HIRING)

Dalcon Electric

CSR / Dispatcher

San Jose, CA · On-site

$25 - $35/hr

  • Retirement

  • PTO

This full-time customer service and dispatch position earns competitive pay . We also provide ... A DAY IN THE LIFE OF A CSR / DISPATCHER As a CSR / Dispatcher, you interact with customers ...

Dalcon Electric

CSR / Dispatcher

San Jose, CA

$20 - $25/hr

  • Retirement

  • PTO

This full-time customer service and dispatch position earns competitive pay . We also provide ... A DAY IN THE LIFE OF A CSR / DISPATCHER As a CSR / Dispatcher, you interact with customers ...

Dalcon Electric

CSR / Dispatcher

San Jose, CA · On-site

$25 - $35/hr

  • Retirement

  • PTO

This full-time customer service and dispatch position earns competitive pay. We also provide ... A DAY IN THE LIFE OF A CSR / DISPATCHERAs a CSR / Dispatcher, you interact with customers, schedule ...

Soo Hipp Plumbing and Drains

CSR / Dispatcher

Cerritos, CA · On-site

$23 - $30/hr

  • Medical

  • Dental

  • PTO

CSR / Dispatcher (Dispatcher-Heavy) - Full Time "Service with a smile, the Hippo style!" Are you an ... Dispatch technicians based on skillset, schedule, location, and urgency * Manage the tech capacity ...

Soo Hipp Plumbing and Drains

CSR / Dispatcher

Cerritos, CA · On-site

$23 - $30/hr

  • Medical

  • Dental

  • PTO

CSR / Dispatcher (Dispatcher-Heavy) - Full Time "Service with a smile, the Hippo style!" Are you an ... Dispatch technicians based on skillset, schedule, location, and urgency * Manage the tech capacity ...

TR Support Services Inc

CSR/Dispatch Manager

Sun Valley, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is responsible for managing the customer service dispatch department; ensuring the department is consistently providing quality service to all customers at all times. * Work in a ...

Aire Serv

Customer Service Representative

Arcadia, CA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative - HVAC Aire Serv of Pasadena - Arcadia, CA $22-$24/hour + Uncapped ... Coordinating and dispatching service calls to technicians * Communicating schedule updates with ...

New

Aire Serv

Customer Service Representative

Arcadia, CA

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative - HVAC Aire Serv of Pasadena - Arcadia, CA $22-$24/hour + Uncapped ... Coordinating and dispatching service calls to technicians * Communicating schedule updates with ...

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All JobsCsr Dispatch JobsCsr Dispatch Jobs in California

Csr Dispatch information

See California salary details

$9

$18

$26

How much do csr dispatch jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for csr dispatch in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

Is it hard to get hired as a customer service representative dispatch?

Getting hired as a customer service representative dispatch typically requires good communication skills, problem-solving ability, and familiarity with dispatch software or tools. Employers often look for previous customer service experience and may require a high school diploma or equivalent. The hiring process can vary but generally involves interviews and skills assessments.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What disqualifies you from being a customer service representative dispatch?

Disqualifications for a CSR dispatch role typically include a lack of relevant experience, poor communication skills, a clean driving record if driving is required, and the inability to pass background or drug screenings. Additionally, failing to meet age or certification requirements can also disqualify candidates.

What are popular job titles related to Csr Dispatch jobs in California?

For Csr Dispatch jobs in California, the most frequently searched job titles are:

What job categories do people searching Csr Dispatch jobs in California look for?

The top searched job categories for Csr Dispatch jobs in California are:

Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in California as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

CSR / Dispatcher

Dalcon Electric

San Jose, CA • On-site

$25 - $35/hr

Full-time

Retirement, PTO

Posted 18 days ago

Job description

Dalcon Electric in San Jose, CA is actively seeking an efficient full-time CSR / Dispatcher to interact with customers, schedule leads, assist with dispatching, and support management with various administrative tasks. Do you enjoy helping others? Are you someone who thrives in a fast-paced environment? Would you like to work with a great team of people? If so, please keep reading!
This full-time customer service and dispatch position earns competitive pay. We also provide excellent benefits and perks, including a sign-on bonus, ongoing training, monthly bonus opportunities, and paid time off (PTO). Additionally, we plan to offer a 401(k) plan. If this sounds like the right customer service and dispatch opportunity for you, apply today!
ABOUT DALCON ELECTRIC
Alongside exceptional electrical services, we emphasize customer service first. With each project, we want our customers to have an above and beyond experience. We make that happen through our high-quality repairs, installations, and follow-through, ensuring 100% client satisfaction every time.
We want each person on our team to feel confident in their position and contribute to being the best electrical service company in the Bay Area. With this in mind, we maintain a transparent management style and set a clear understanding of expectations and goals. To show our genuine appreciation for our great employees, we hold company events and prioritize a team first attitude. All of our efforts combined, create a family-oriented feel with competitiveness to be the best you can be, doing a job you love.
A DAY IN THE LIFE OF A CSR / DISPATCHER
As a CSR / Dispatcher, you interact with customers, schedule leads, assist with dispatching our service technicians, and support management with various administrative tasks. You answer phone calls, assess customer support needs, and schedule leads based on those needs. Using your knowledge of company services and service offerings, you make sure that you provide the appropriate solutions to our clients. You schedule and coordinate service calls, perform administrative support, and assist in client retention as needed. You feel good about using your customer service and dispatch skills to help our customers get the timely help they need!
QUALIFICATIONS FOR A CSR / DISPATCHER
  • Excellent spelling and grammar
  • Basic typing and computer skills
  • Familiarity with Microsoft Word and Excel and a willingness to learn new systems

Are you self-motivated? Do you have a positive, can-do attitude? Can you effectively communicate, both in writing and verbally? Are you professional and friendly? Do you learn quickly? Can you manage your time efficiently and prioritize tasks accordingly? If so, please apply to this full-time customer service and dispatch position today!
WORK SCHEDULE FOR A CSR / DISPATCHER
This is a full-time role, but a part-time role can also be discussed.
ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?
If you feel that you would be perfect as our full-time CSR / Dispatcher, apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you!
Location: 95110
Must have the ability to pass a background check and drug screening test.

Apply