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Customer Service Rep Jobs in California (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Dons Mobile Glass

Be Seen First

Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Dons Mobile Glass

Be Seen First

Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in California

Customer Service Rep information

See California salary details

$9

$18

$26

How much do customer service rep jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service rep in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in California? The most popular types of Customer Service Rep jobs in California are:
What are popular job titles related to Customer Service Rep jobs in California? For Customer Service Rep jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in California look for? The top searched job categories for Customer Service Rep jobs in California are:
What cities in California are hiring for Customer Service Rep jobs? Cities in California with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Other

Medical, Dental, Life, PTO

Re-posted 16 days ago

Job description

CSR / Customer Service Rep

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.

Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.

Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank without sacrificing top-quality services.

We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.

Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!

Qualifications for a CSR / Customer Service Rep:

  • Strong communication and phone skills
  • Excellent communication and interpersonal skills
  • Detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Proficient with computer systems and scheduling software
  • Positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:

  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!

If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 94044

Apply