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Customer Service Rep Jobs in Riverside, CA (NOW HIRING)

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Domino's Franchise

Customer Service Rep

Ladera Ranch, CA · On-site

$16.50 - $22.50/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Domino's Franchise

Customer Service Rep

Trabuco Canyon, CA · On-site

$17.25 - $23.50/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Helpmates

Be Seen First

Customer Service Representative

Irvine, CA · On-site

$23 - $24/hr

Customer Service Representative - SAP Order Management -- Urgently hiring in Irvine, CA! Job Title: Customer Service Representative Pay: $23.00-$24.00 per hour Hours: 8:00 am - 5:00 pm (Monday-Friday ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Riverside, CA

Customer Service Rep information

See Riverside, CA salary details

$10

$19

$28

How much do customer service rep jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Riverside, CA?

The most popular types of Customer Service Rep jobs in Riverside, CA are:

What are popular job titles related to Customer Service Rep jobs in Riverside, CA?

For Customer Service Rep jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Riverside, CA look for?

The top searched job categories for Customer Service Rep jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Rep jobs?

Cities near Riverside, CA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Quality Mobile Home Service

Lake Elsinore, CA • On-site

$15 - $17/hr

Other

Re-posted 11 hours ago

Job description

Customer Service Representative

Quality Mobile Home Services is currently hiring for a full-time Customer Service Representative to provide excellent customer service while speaking with potential clients on the phone in the Lake Elsinore, CA area. This call center position earns a competitive wage of $15.00 - $17.00 per hour plus commission and potential bonuses.

In addition to competitive pay and our supportive company culture, we offer our call center associates a healthcare package after 90 days and weekly pay.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time phone position works an 8-hour shift, Monday - Friday, with no weekend work.

As a Customer Service Representative, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible.

Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others!

ABOUT QUALITY MOBILE HOME SERVICES

We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie® Winner: American Business Award Company of the Year for construction in 2020.

Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further!

OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE

  • Career-minded - Looking for more than just a job
  • Dependable- Reliable, shows up on time and prepared
  • Takes pride in your work - Pays close attention to detail and goes above and beyond
  • Team player - Works well with others
  • Respectful- Treats others with kindness and dignity

If this sounds like the right call center position for you, keep reading!

REQUIREMENTS FOR A CUSTOMER SERVICE REPRESENTATIVE

  • 1+ years of verifiable call center experience listed on the resume
  • Ability to manage a high volume of incoming and outgoing calls
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
  • Must be a people-oriented, customer-focused individual

Experience in the construction industry would be a plus.

If you meet the above requirements, we need you. Apply today to join our call center team as a Customer Service Representative!

Location: 92530

Apply