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Customer Service Rep Jobs in Oxnard, CA (NOW HIRING)

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Customer Service Representative

Westlake Village, CA · On-site

$16.75 - $22.75/hr

The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Oxnard, CA

Customer Service Rep information

See Oxnard, CA salary details

$10

$19

$28

How much do customer service rep jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service rep in Oxnard, CA is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Oxnard, CA?

The most popular types of Customer Service Rep jobs in Oxnard, CA are:

What are popular job titles related to Customer Service Rep jobs in Oxnard, CA?

For Customer Service Rep jobs in Oxnard, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Oxnard, CA look for?

The top searched job categories for Customer Service Rep jobs in Oxnard, CA are:

What cities near Oxnard, CA are hiring for Customer Service Rep jobs?

Cities near Oxnard, CA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Oxnard, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,403 per year, or $19.9 per hour.

Customer Service Representative

Advantage Business Services

Santa Paula, CA • On-site

$25 - $29/hr

Other

Posted 2 days ago

New

Job description

Customer Service Representative

Location: Santa Paula, CA
Employment Type: Full-Time
Pay: $25.00–$29.00/hour

Job Summary

We are seeking a professional and customer-focused Customer Service Representative to work closely with Sales Representatives, customers, and manufacturers. This role serves as a key liaison between all parties to ensure purchase orders are processed accurately, communicated effectively, and tracked through completion.

Key Responsibilities

Communicate regularly with Sales Representatives and customers
Act as a liaison between Sales Representatives, customers, and manufacturers
Receive and confirm customer purchase orders
Generate purchase orders for manufacturers
Track purchase orders and provide updates as needed
Assist with customer inquiries and order-related issues
Maintain accurate records and ensure timely communication throughout the order process

Requirements

Strong verbal and written communication skills
Bilingual English/Spanish preferred
Proficiency with Microsoft Excel and Word
Experience with SAP software preferred
Strong organizational and follow-up skills
Positive attitude and professional demeanor
Ability to work effectively with customers, sales teams, and manufacturers

Work Details

Full-time position in Santa Paula
Works closely with the Sales team and Customer Service Manager
Reports directly to the Customer Service Manager
Office-based position with regular communication with customers and manufacturers

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