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Telephone Customer Service Jobs in Riverside, CA

WESTERN PACIFIC LP

Customer Service

Ontario, CA · On-site

$18/hr

We are looking for a Customer Service Representative for an entry level position with the following qualifications: - Excellent oral and written communication skills. - Professional telephone skills ...

BCforward

Customer Service Representative

La Verne, CA

$16 - $21.75/hr

KSAs) Excellent telephone skills and the ability to handle multiple daily telephone calls in a ... dealers, customers, subsidiaries, U.S. divisions, and outside service companies (banks ...

Pronto Gym Service Inc

Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Interact directly with customers either by telephone, electronically or face to face * Respond ... Prepare new service and preventive maintenance contracts for presentation by service personnel.

Pronto Gym Service Inc

Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Interact directly with customers either by telephone, electronically or face to face * Respond ... Prepare new service and preventive maintenance contracts for presentation by service personnel.

The Glass Guru

Customer Service Representative

Redlands, CA · On-site

$16 - $22/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Quote product by telephone for clients/customers (if applicable) * Assist Estimators with follow up ...

AWP Safety

Customer Service Representative

Santa Ana, CA · On-site

$42K - $52K/yr

The Customer Service Representative is responsible for driving the revenue and brand awareness in ... Answer incoming telephone inquiries from prospective and existing customers generated from e ...

Domino's

Customer Service Rep

Ladera Ranch, CA · On-site

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Domino's Franchise

Customer Service Rep

Trabuco Canyon, CA

$17.25 - $23.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Domino's Franchise

Customer Service Rep

Ladera Ranch, CA

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Riverside, CA

Telephone Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do telephone customer service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for telephone customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Riverside, CA? For Telephone Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Riverside, CA look for? The top searched job categories for Telephone Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Telephone Customer Service jobs? Cities near Riverside, CA with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service

WESTERN PACIFIC LP

Ontario, CA • On-site

$18/hr

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Job description

We are looking for a Customer Service Representative for an entry level position with the following qualifications:
- Excellent oral and written communication skills.
- Professional telephone skills.
- Bilingual: English and Spanish required
- Knowledge of Quickbooks Online preferred
- Computer Literacy: Knowledge of Microsoft Office (MS Word, Excel)
- Able to work in a fast face environment.
- Organize and detail oriented.
- Eager and willing to learn new skills
- Self-starter. Able to work with minimum supervision.

We offer Health, Vision, Dental insurance. PTO and sick time. Paid holiday.