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Telephone Customer Service Jobs in Riverside, CA

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SUMMARY We are looking to Hire IMMEDIATLEY a Telephone Customer Service Representative for a Telecommunications company proving Internet/VIOP for residents and businesses throughout the local ...

Customer Service

Ontario, CA · On-site

$18/hr

We are looking for a Customer Service Representative for an entry level position with the following qualifications: - Excellent oral and written communication skills. - Professional telephone skills ...

KSAs) Excellent telephone skills and the ability to handle multiple daily telephone calls in a ... dealers, customers, subsidiaries, U.S. divisions, and outside service companies (banks ...

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Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Interact directly with customers either by telephone, electronically or face to face * Respond ... Prepare new service and preventive maintenance contracts for presentation by service personnel.

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Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Interact directly with customers either by telephone, electronically or face to face * Respond ... Prepare new service and preventive maintenance contracts for presentation by service personnel.

Customer Service Representative

Redlands, CA · On-site

$16 - $22/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Quote product by telephone for clients/customers (if applicable) * Assist Estimators with follow up ...

Customer Service Supervisor

Colton, CA · On-site

$97K - $118K/yr

Responds to questions and concerns from the public by telephone and over the counter; provide information as is appropriate and resolve complaints. * Perform a wide variety of customer service ...

Customer Service Representative

Lake Forest, CA · On-site

$16.75 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Customer Service Rep

Trabuco Canyon, CA

$17.25 - $23.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Customer Service Rep

Ladera Ranch, CA · On-site

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Customer Service Rep

Ladera Ranch, CA

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Customer Service Rep

Trabuco Canyon, CA

$17.25 - $23.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

Customer Service Rep

Ladera Ranch, CA

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're ... Receive and process telephone orders. Take inventory and complete associated paperwork. Clean ...

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Telephone Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do telephone customer service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for telephone customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A Telephone Customer Service representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer commission or performance bonuses that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What are telephone customer service representatives?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by Telephone Customer Service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a Telephone Customer Service Representative, and why are they important?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What jobs pay 4000 a week without a degree?

In the field of telephone customer service, high-paying roles that can reach $4,000 a week are rare and typically require extensive experience, advanced skills, or management responsibilities. Most customer service positions pay hourly wages that, even with overtime, generally do not reach that level without additional qualifications or supervisory duties. Alternative high-earning jobs without a degree include sales, real estate, or certain freelance roles, but these are outside the customer service field.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.
What are popular job titles related to Telephone Customer Service jobs in Riverside, CA? For Telephone Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Telephone Customer Service jobs? Cities near Riverside, CA with the most Telephone Customer Service job openings:
Infographic showing various Telephone Customer Service job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Service Representative

Customer Service Representative

Onward

Rancho Cucamonga, CA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

SUMMARY

We are looking to Hire IMMEDIATLEY a Telephone Customer Service Representative for a Telecommunications company proving Internet/VIOP for residents and businesses throughout the local communities.

DUTIES AND RESPONSIBILITIES

· Assist customers over the phone and through email.

· Answering questions about services we offer.

· Scheduling installations and discos.

· Create a trouble ticket for service experiencing issues.

· Assist customer in attempting to troubleshoot issues.

· If needed, schedule a service call for field techs.

· Monitor orders to ensure full workflow has been completed.

· Follow up with field techs when installations are not completed.

· Route calls to appropriate departments.

· Assist in projects as director by supervisor.

KNOWLEDGE AND SKILLS

· Excellent communication skills to manage interactions with customers.

· Good work ethic and able to work independently and with minimum supervision.

· High school diploma, GED.

Intermediate computer skills including Microsoft Office and internet applications

Company Description

Onward represents a fundamental CHANGE in telecommunications. Onward sells IP (Internet Protocol) from the ground up. Unlike other networks, we started with an all fiber network, that means no copper and none of the limitations that come with it. With this strong foundation, we created efficient operational processes and dynamic applications to support our top priority, the customer. This represents products that are flexible and easily adapted to keep up with a fast paced, technology driven market. Services can be installed in days, not weeks or months. Customers are Number 1.