Weekend German Speaking Customer Service Jobs in Riverside, CA

Location: Remote/Virtual
Hours: Estimated 10-16 hours per month
Role: Clinical Specialist

About IQVIA

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services, dedicated to driving healthcare forward. We partner with the world's leading pharmaceutical, biotechnology, and medical device companies to improve patient outcomes and accelerate innovation. Our team combines deep scientific expertise with cutting-edge technology to deliver high-quality data and insights that shape the future of clinical trials.

Position Overview

The Clinical Specialist plays a key role in ensuring the integrity and reliability of clinical trial data. This position involves reviewing scales administered by raters to confirm standardized assessment practices. Responsibilities include evaluating assessment quality, engaging in live discussions with raters to provide guidance on methodology and scoring techniques, and supporting rater performance through functional assessments (e.g., mock interviews). Additional tasks may include assisting with communication materials and documentation.

Key Responsibilities

• Participate in all required orientation, training, and calibration activities.

• Review case data and prepare for rater discussions, ensuring all relevant documents and scale items are available.

• Conduct live interactions with raters to provide feedback and guidance on assessment methodology and scoring.

• Complete assigned tasks and rater interactions according to schedule.

• Submit all required documentation accurately and on time.

Required Qualifications

• Education: Master's degree (MA/MS) in Psychology, Counseling, Psychiatric Nursing, or Social Work (or equivalent). MD, DO, or PhD preferred.

• Experience:

  • Minimum 3 years administering psychiatric assessments, rating scales, and/or structured clinical interviews (specifically MINI; MADRS; CAPS; PCL-5; CSSRS; CGI: OR MINI; PANSS; AIMS; BARS; LSAS; PGI-S)

  • Minimum 3 years of clinical experience with psychiatric populations.

  • Minimum 3 years administering scales in clinical research trials (excluding graduate/doctoral research).

  • Experience in CNS trials preferred.

• Skills:

  • Strong interpersonal and communication skills for professional interaction at all levels.

  • Excellent organizational skills, attention to detail, time management, and problem-solving ability.

  • Proficiency with Windows and Microsoft Office applications.

Language Requirement

Current openings require fluency in English and native-level proficiency in German.

#LI-DNP #LI-Remote #LI-HCPN

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.