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Customer Service Rep Jobs in California (NOW HIRING)

Valley Perinatal Services

Customer Service Rep

San Jose, CA · On-site

$18.75 - $25.50/hr

Customer Service Representative Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three ...

Service Champions

Customer Service Representative

Brea, CA · On-site

$20 - $24/hr

Customer Service Representative Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and ...

Domino's Franchise

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Jr286 Careers

Customer Service Representative

Torrance, CA

$16.75 - $22.75/hr

The CSR will support assigned customer accounts, assist with order management activities, and partner with experienced CS team members to develop the skills necessary to manage customer accounts ...

Integrated Resources

Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of ...

Domino's Franchise

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Franchise

Customer Service Rep

San Leandro, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Rand Employment Solutions

Be Seen First

Customer Service Representative

Fowler, CA · On-site

$19/hr

Rand Employment is currently looking for a Customer Service Representative in Fowler, CA. This is temp to hire position. Will start immediately after background and drug screen is cleared. Pay Range ...

New

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in California

Customer Service Rep information

See California salary details

$9

$18

$26

How much do customer service rep jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service rep in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in California? The most popular types of Customer Service Rep jobs in California are:
What are popular job titles related to Customer Service Rep jobs in California? For Customer Service Rep jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in California look for? The top searched job categories for Customer Service Rep jobs in California are:
What cities in California are hiring for Customer Service Rep jobs? Cities in California with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Remote Job Staffing

Fontana, CA

$16.25 - $22/hr

Full-time

Posted 11 days ago

Job description


 Job Description:

We are looking for a customer-oriented service representative. A
customer service representative, or CSR, will act as a liaison, provide
product/services information and resolve any emerging problems that our
customer accounts might face with accuracy and efficiency. The best CSRs
are genuinely excited to help customers. Theyre patient, empathetic,
and passionately communicative. They love to talk. Customer service
representatives can put themselves in their customers shoes and
advocate for them when necessary. Customer feedback is priceless, and
these CSRs can gather that for you. Problem-solving comes naturally to
customer care specialists. They are confident at troubleshooting and
investigate if they dont have enough information to resolve customer
complaints. The target is to ensure excellent service standards, respond
efficiently to customer inquiries and maintain high customer
satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle
    customer complaints, provide appropriate solutions and alternatives
    within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree


  Required Skills:

CRM
Presentation Skills
Customer Support
Customer Satisfaction
Troubleshooting
Records
Customer Service
Sales
Communication

Apply