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Customer Service Dispatch Jobs (NOW HIRING)

KeyStaff

Customer Service & Dispatch

Tampa, FL

$18 - $20/hr

Customer Service Representative with Dispatch Location: Onsite. Tampa FL 33634 Working Schedule: Full -time M-F 8am to 5pm - flexibility for on-call Pay Rate: $18.00 to $20.00/hr. About the ...

York Risk Services

Customer Service-Dispatch

Elgin, IL · On-site

$15.75 - $21.50/hr

... Customer Service-Dispatch PRIMARY PURPOSE : To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer ...

Sedgwick

Customer Service-Dispatch

Elgin, IL · On-site

$15.75 - $21.50/hr

... Customer Service-Dispatch PRIMARY PURPOSE : To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer ...

HELP USA

Customer Service, Dispatch, and Sales

Cincinnati, OH · On-site

$16.25 - $20.50/hr

Customer Service, Dispatch, and Sales Cincinnati, OH Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled customer service, dispatch, or ...

Seatown

Customer Service, Dispatch, and Sales

Mukilteo, WA · On-site

$19 - $23.75/hr

Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate ...

Timos

Customer Service, Dispatch, and Sales

Thousand Palms, CA · On-site

$16.50 - $20.75/hr

Customer Service, Dispatch, and Sales Thousand Palms, CA Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or ...

Seatown

Customer Service, Dispatch, and Sales

Mukilteo, WA · On-site

$19 - $23.75/hr

Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate ...

Timo's

Customer Service, Dispatch, and Sales

Thousand Palms, CA · On-site

$16.50 - $20.75/hr

Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Timo's is always looking for top talent to join our growing teams! While we may not have an immediate ...

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All JobsCustomer Service Dispatch Jobs

Customer Service Dispatch information

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$11

$18

$25

How much do customer service dispatch jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer service dispatch in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

How does a Customer Service Dispatch professional typically interact with field technicians and customers throughout the day?

A Customer Service Dispatch professional acts as a vital link between customers and field technicians. Throughout the day, they receive service requests, prioritize and assign jobs to technicians based on availability and urgency, and keep customers informed about appointment times or delays. Effective communication and multitasking are essential, as dispatchers must coordinate schedules, address customer concerns, and relay updates to both parties. This role often involves working closely with team members in the office and in the field to ensure efficient service delivery and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Dispatch, and why are they important?

To succeed as a Customer Service Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, CRM platforms, and two-way communication systems is typically required. Exceptional communication, problem-solving abilities, and the capacity to stay calm under pressure set top performers apart. These skills are vital for efficiently coordinating service requests, ensuring customer satisfaction, and maintaining smooth operations.

What is customer service dispatch?

Customer service dispatch is a role where employees coordinate and send service technicians or delivery personnel to customer locations. It involves managing schedules, communicating with field staff, and using dispatch software to ensure timely service and customer satisfaction.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication and multitasking skills. The hiring process can be competitive, and candidates often need to meet specific certification or experience requirements depending on the agency. Physical and psychological assessments may also be part of the selection process.

What is the difference between Customer Service Dispatch vs Customer Support Specialist?

AspectCustomer Service DispatchCustomer Support Specialist
Primary RoleCoordinate and dispatch service technicians or drivers to customer locationsAssist customers with product or service issues, troubleshooting, and inquiries
Work EnvironmentField-based, often in logistics or service industriesOffice or call center, customer-facing
Required SkillsCommunication, scheduling, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but logistics or dispatch training helpfulCustomer service certifications optional

While both roles involve customer interaction, Customer Service Dispatch focuses on coordinating service appointments and logistics, whereas Customer Support Specialists handle direct customer inquiries and troubleshooting. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What jobs pay 2000 a day?

Customer Service Dispatch roles typically do not pay $2,000 a day; such high daily earnings are usually associated with specialized professions like high-level consulting, executive roles, or certain sales positions. Most jobs in customer service or dispatching offer hourly wages or salaries significantly below that amount, though bonuses or commissions in sales roles can increase total earnings.

What does a Customer Service Dispatch do?

A Customer Service Dispatch is responsible for coordinating and dispatching service personnel or resources in response to customer requests. They handle incoming calls or messages, assess customer needs, and assign field technicians or service teams accordingly. Their role also involves tracking the status of service orders, updating customers on estimated arrival times, and ensuring issues are resolved efficiently. Good communication and organizational skills are essential for this job, as it requires multitasking and prioritizing multiple requests at once.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized sectors such as emergency services, aviation, or logistics management, where roles like emergency dispatch supervisor or transportation manager can earn six-figure salaries. These positions typically require extensive experience, certifications, and strong leadership skills.
More about Customer Service Dispatch jobs
What cities are hiring for Customer Service Dispatch jobs? Cities with the most Customer Service Dispatch job openings:
What states have the most Customer Service Dispatch jobs? States with the most job openings for Customer Service Dispatch jobs include:
What job categories do people searching Customer Service Dispatch jobs look for? The top searched job categories for Customer Service Dispatch jobs are:
Customer Service Dispatch jobs near you
Infographic showing various Customer Service Dispatch job openings in the United States as of June 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Customer Service & Dispatch

Customer Service & Dispatch

KeyStaff

Tampa, FL

$18 - $20/hr

Full-time

Posted 22 days ago

Job description

Customer Service Representative with Dispatch
Location: Onsite. Tampa FL 33634
Working Schedule: Full -time M-F 8am to 5pm - flexibility for on-call
Pay Rate: $18.00 to $20.00/hr.


About the Opportunity
We are seeking a Customer Service Representative to join our growing team. This role serves as the central point of communication between customers, field technicians, management, accounting, and vendors to ensure service requests are handled efficiently from start to finish.
The ideal candidate is highly organized, customer-focused, and able to thrive in a fast-paced environment. This position offers an opportunity to build a long-term career with a stable and growing organization.

Qualifications
Education
  • High School Diploma or GED required.
Experience
  • 0-3 years Customer service, dispatching, administrative support, or service coordination experience preferred.
  • Experience working in construction, roofing, trades, property services, maintenance, or related industries is a plus.
Skills & Abilities
  • Excellent customer service and communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to prioritize tasks and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong attention to detail and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Bilingual English/Spanish is a plus.
Requirements
  • Must be at least 18 years of age.
  • Ability to successfully pass a background check and pre-employment drug screening.
  • Ability to work full-time onsite.
  • Comfortable working in a dog-friendly office environment.

Key Responsibilities

Customer Service & Dispatching
  • Answer and process incoming service, maintenance, and warranty calls in a professional and courteous manner.
  • Schedule and dispatch service technicians based on workload, scheduling needs, and geographic locations.
  • Coordinate job site access and scheduling with customers, technicians, and third-party vendors.
  • Maintain dispatch boards, service schedules, and follow-up activities.
Billing & Collections
  • Review service documentation, photos, and approvals to ensure accurate billing.
  • Process and send customer invoices in a timely manner.
  • Perform collections follow-up on outstanding invoices.
  • Document collection activity and assist with lien and notice processes as needed.
  • Conduct customer courtesy calls to confirm satisfaction and address service or billing questions.
Administrative Support
  • Maintain service logs, maintenance agreements, and preventative maintenance schedules.
  • Create and manage opportunities for customers requesting proposals or estimates.
  • Assist with ordering materials and coordinating equipment deliveries.
  • Review and process technician timesheets for payroll submission.
  • Maintain accurate records and documentation.
  • Monitor office supply inventory and place orders as needed.
  • Provide general administrative and clerical support to branch operations.

What We're Looking For
We are looking for a dependable, customer-focused professional who enjoys helping others, staying organized, and keeping operations running smoothly. Success in this role requires strong communication skills, attention to detail, and a commitment to delivering exceptional service to both internal and external customers.

#WPB