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Customer Service Dispatch Jobs (NOW HIRING)

Seatown

Customer Service, Dispatch, and Sales

Mukilteo, WA · On-site

$19 - $23.75/hr

Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate ...

Seatown

Customer Service, Dispatch, and Sales

Mukilteo, WA · On-site

$19 - $23.75/hr

Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate ...

The Bachrach Group

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Customer Service / Dispatch Specialist

Farmingdale, NY · On-site

$19/hr

Customer Service / Dispatch Specialist Location: Farmingdale, NY Compensation: $19/hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM Key Responsibilities: · Coordinate and track ...

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How much do customer service dispatch jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer service dispatch in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

How does a Customer Service Dispatch professional typically interact with field technicians and customers throughout the day?

A Customer Service Dispatch professional acts as a vital link between customers and field technicians. Throughout the day, they receive service requests, prioritize and assign jobs to technicians based on availability and urgency, and keep customers informed about appointment times or delays. Effective communication and multitasking are essential, as dispatchers must coordinate schedules, address customer concerns, and relay updates to both parties. This role often involves working closely with team members in the office and in the field to ensure efficient service delivery and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Dispatch, and why are they important?

To succeed as a Customer Service Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, CRM platforms, and two-way communication systems is typically required. Exceptional communication, problem-solving abilities, and the capacity to stay calm under pressure set top performers apart. These skills are vital for efficiently coordinating service requests, ensuring customer satisfaction, and maintaining smooth operations.

What is the difference between Customer Service Dispatch vs Customer Support Specialist?

AspectCustomer Service DispatchCustomer Support Specialist
Primary RoleCoordinate and dispatch service technicians or drivers to customer locationsAssist customers with product or service issues, troubleshooting, and inquiries
Work EnvironmentField-based, often in logistics or service industriesOffice or call center, customer-facing
Required SkillsCommunication, scheduling, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but logistics or dispatch training helpfulCustomer service certifications optional

While both roles involve customer interaction, Customer Service Dispatch focuses on coordinating service appointments and logistics, whereas Customer Support Specialists handle direct customer inquiries and troubleshooting. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What does a Customer Service Dispatch do?

A Customer Service Dispatch is responsible for coordinating and dispatching service personnel or resources in response to customer requests. They handle incoming calls or messages, assess customer needs, and assign field technicians or service teams accordingly. Their role also involves tracking the status of service orders, updating customers on estimated arrival times, and ensuring issues are resolved efficiently. Good communication and organizational skills are essential for this job, as it requires multitasking and prioritizing multiple requests at once.
More about Customer Service Dispatch jobs
What cities are hiring for Customer Service Dispatch jobs? Cities with the most Customer Service Dispatch job openings:
What states have the most Customer Service Dispatch jobs? States with the most job openings for Customer Service Dispatch jobs include:
What job categories do people searching Customer Service Dispatch jobs look for? The top searched job categories for Customer Service Dispatch jobs are:
Customer Service Dispatch jobs near you
Infographic showing various Customer Service Dispatch job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.

Customer Service, Dispatch, and Sales

Seatown

Mukilteo, WA • On-site

$19 - $23.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate opening, we're actively building a network of qualified professionals for upcoming opportunities. Benefits
  • Competitive Pay
  • Paid time off: Generous vacation, holidays, and sick leave
  • Health Insurance: Comprehensive medical, dental, and vision coverage
  • Retirement Plan: 401(k) with company match
  • Training and development: Ongoing opportunities for professional growth and advancement
  • Onsite Gym
  • Working for a company that values the employees, be apart of the Seatown magic
Why Join Our Talent Pool? Be the first to hear about new job openings Get exclusive updates on company news & hiring events Fast-track your application when positions open up Who Should Apply? • Experienced Customer Service, Dispatch, and Sales professionals • Customer-focused individuals who take pride in quality workmanship • Those interested in career growth and professional development How to Apply Submit your resume today, and we'll reach out when a role that matches your skills and experience becomes available! #SEA About Seatown: Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

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