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Csr Dispatch Jobs in Ohio (NOW HIRING)

R & T Yoder Electric

CSR/Dispatch

Columbus, OH · On-site

$65K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

R&T Yoder Electric Inc

CSR/Dispatch

Columbus, OH · On-site

$50K - $65K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

Sila

Customer Service Representative

Northfield, OH · On-site

$17/hr

Customer Service Representative (CSR) Northfield, OH $17/hour | Full-Time Looking for more than ... Work with dispatch and technicians to keep schedules running smoothly * Provide friendly ...

CRH

Customer Service Representative

Maumee, OH · On-site

$15 - $20.50/hr

Customer Service Representative AMAT Maumee, Ohio, United States Job ID: 527553 The Shelly Company ... Schedule, dispatch and control an appropriate level of drivers required to satisfy customer demand ...

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All JobsCsr Dispatch JobsCsr Dispatch Jobs in Ohio

Csr Dispatch information

See Ohio salary details

$9

$17

$25

How much do csr dispatch jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for csr dispatch in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What are popular job titles related to Csr Dispatch jobs in Ohio?

For Csr Dispatch jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Csr Dispatch jobs in Ohio look for?

The top searched job categories for Csr Dispatch jobs in Ohio are:

Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative/Dispatch

The LaSalle Network Inc

Cleveland, OH • On-site

$22 - $25/hr

Other

Posted 9 days ago

Job description

Customer Service Representative/Dispatch

LaSalle Network is hiring for a Customer Service Representative/Dispatch with a transportation and logistics-leading company known for growth and increased volume due to newly awarded business. LaSalle Network is partnering with our client to hire a Customer Service Representative/Dispatch in Middleburg Heights, Ohio. This is an on-site, contract-to-hire opportunity supporting a fast-paced dispatch/customer service environment where you'll spend 100% of your time on the computer and phone. The Customer Service Representative/Dispatch will handle inbound calls, dispatch coordination and accurate data entry while communicating with internal teams to keep operations running smoothly. If you're looking for a Customer Service Representative/Dispatch role with steady 40-hour weeks and the chance to convert to full-time, this is a strong next step.

Responsibilities
  • Handle inbound calls in a fast-paced environment
  • Coordinate dispatch operations and communication
  • Perform data entry and update information accurately
  • Manage customer service and logistics communication
  • Maintain email correspondence and internal coordination
  • Work 100% on the computer and phone during the shift
Qualifications
  • Comfortable working on a computer and phone 100% of the time
  • Ability to handle pressure during busy/high-pressure periods
  • Strong verbal and written communication skills
  • Customer service experience
  • Prior dispatch experience
Key Details
  • Employment Type: Contract-to-Hire
  • Compensation: $22 – $25 hourly
  • Location: Middleburg Heights, Ohio
  • Work Model: On-site
LaSalle Network logo

About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998

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