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Csr Dispatch Jobs in Ohio (NOW HIRING)

R&T Yoder Electric Inc

CSR/Dispatch

Columbus, OH · On-site

$60K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

R&T Yoder Electric

CSR/Dispatch Lead

Columbus, OH · On-site

$65K/yr

R & T Yoder Electric, Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer ...

R&T Yoder Electric Inc

CSR/Dispatch Lead

Columbus, OH · On-site

$60K/yr

R & T Yoder Electric, Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer ...

R&T Yoder Electric

CSR/Dispatch

Columbus, OH

$65K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

New

R&T Yoder Electric Inc

CSR/Dispatch

Columbus, OH · On-site

$50K - $65K/yr

R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.

New

R&T Yoder Electric Inc

CSR/Dispatch Lead

Columbus, OH · On-site

$50K - $65K/yr

R & T Yoder Electric, Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer ...

Authority Brands

Customer Service Representative

Elyria, OH · On-site

$14.50 - $19.75/hr

The Customer Service Representative will : Responsibilities: * Makes outbound calls to current ... Strictly adheres to the Dispatching for Profits Priority Service Schedule, including the 10-28 ...

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All JobsCsr Dispatch JobsCsr Dispatch Jobs in Ohio

Csr Dispatch information

See Ohio salary details

$9

$17

$25

How much do csr dispatch jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for csr dispatch in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. The hiring process can be competitive due to the importance of the role and the need for quick decision-making under pressure.

What are CSR Dispatch jobs?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What does a CSR dispatcher do?

A CSR dispatcher coordinates and assigns delivery or service requests to drivers or technicians, ensuring timely and efficient operations. They communicate with field staff, monitor schedules, and use dispatch software to manage routes and updates, often working in a fast-paced environment. Strong communication skills and familiarity with dispatch tools are essential for this role.

What qualifications do I need to be a truck dispatcher?

To be a truck dispatcher, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with transportation management software. Some employers prefer experience in logistics or trucking, and knowledge of regulations and routes is beneficial.

What are the key skills and qualifications needed to thrive as a CSR Dispatch, and why are they important?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced emergency or transportation dispatchers working in specialized industries such as aviation, maritime, or logistics, with salaries reaching over $70,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners in management or supervisory roles earning higher salaries.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What are popular job titles related to Csr Dispatch jobs in Ohio? For Csr Dispatch jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Csr Dispatch jobs in Ohio look for? The top searched job categories for Csr Dispatch jobs in Ohio are:
Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

CSR/Dispatch

R&T Yoder Electric Inc

Columbus, OH • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Monthly Bonus Opportunities for qualified applicants. R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer communication is a must. This hands-on role is responsible for a variety of responsibilities including assisting with the onboarding of new customers and jobs, and scheduling of production labor.
As a CSR/Dispatch Lead, you will earn a competitive wage of up to $65,000/yr, depending on experience. Plus, we offer a $300 sign-on bonus! You will also be eligible for generous benefits including health, vision, dental, life insurance, a 401(k), 2 weeks of paid time off (PTO) that increases based on time of service, 5 paid sick days, paid holidays, monthly bonus opportunities, and uniforms for qualified applicants If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application!
Duties to include:
Onboarding new customers and jobs via good phone customer service
Assist Project Managers in the scheduling of field production labor
Assist Technicians with job, material, and customer solutions
Assist with Permitting tasks
Work with the production, purchasing and management staff as a team to bring projects from conception to completion.
Performs other duties as assigned.
ABOUT R & T YODER ELECTRIC, PLUMBING, & HVAC INC
We are a family-owned and operated business with over 20 years of experience in the Central Ohio region. We pride ourselves on our company culture here at R & T Yoder where we offer great company events for each season! Our team enjoys a spring in-service training with catered lunch and games, a summer family event, a fall bonfire/hayride, and a winter Christmas party! In addition to our fantastic company culture, we offer competitive compensation and benefits.
QUALIFICATIONS
  • At least 6 years of experience as an CSR/Administrative Assistant
  • A plus 4 years of experience in the construction industry
  • Service Titan experience preferred
  • Valid driver's license and a good driving record
  • Ability to pass a background check and drug test

Apply