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Virtual Dispatcher Jobs in Ohio (NOW HIRING)

Aep

Electric System Operator

Gahanna, OH · On-site

This job requires "recommended" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete.

Aep

System Operator Associate

New Albany, OH · On-site

$74K - $99K/yr

This job requires "recommended" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete.

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Basic computer skills; ability to learn and use dispatching / scheduling software. * Able to ... Our training programs include Technical Training, Virtual technical training, communications, sales ...

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Basic computer skills; ability to learn and use dispatching / scheduling software. * Able to ... Our training programs include Technical Training, Virtual technical training, communications, sales ...

Herc Holdings

Tractor Trailer Driver

Berea, OH · On-site

$20 - $26/hr

Maintain open communication with Branch Manager and/or central dispatch for delivery schedules ... Virtual Health Visits * 24 Hour Nurse Line * Healthy Pregnancy Program * Tobacco Cessation Program

Quantum Sky

Systems Administrator II

Vienna, OH

$65K - $70K/yr

The NIPR and SIPR environments utilize physical servers and a VMware virtual environment with ... DISPATCH). * Maintain Security Technical Implementation Guide (STIG) compliance and any other ...

Quantum Sky

Systems Administrator II

Vienna, OH · On-site

$65K - $70K/yr

The NIPR and SIPR environments utilize physical servers and a VMware virtual environment with ... DISPATCH). * Maintain Security Technical Implementation Guide (STIG) compliance and any other ...

Quantum Sky

Systems Administrator II

Vienna, OH

$65K - $70K/yr

The NIPR and SIPR environments utilize physical servers and a VMware virtual environment with ... DISPATCH). * Maintain Security Technical Implementation Guide (STIG) compliance and any other ...

Towlift

Forklift Mechanic - Field Service

Brooklyn Heights, OH · On-site

$21 - $28.25/hr

Provide daily status updates to the dispatchers and review any customer issues or concerns with the ... Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to ...

Herc Rentals

Tractor Trailer Driver

Harrison, OH · On-site

$20.50 - $26.50/hr

Maintain open communication with Branch Manager and/or central dispatch for delivery schedules ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

Herc Rentals

Tractor Trailer Driver

Berea, OH · On-site

$20 - $26/hr

Maintain open communication with Branch Manager and/or central dispatch for delivery schedules ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

Herc Rentals

Tractor Trailer Driver

Berea, OH · On-site

$20 - $26/hr

Maintain open communication with Branch Manager and/or central dispatch for delivery schedules ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

Herc Rentals

Tractor Trailer Driver

Harrison, OH · On-site

$30 - $34/hr

Maintain open communication with Branch Manager and/or central dispatch for delivery schedules ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

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Virtual Dispatcher information

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How much do virtual dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual dispatcher in Ohio is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.64 per hour, depending on experience, location, and employer.

What is a virtual dispatcher?

A Virtual Dispatcher is a remote professional who coordinates and manages the scheduling of deliveries, transportation, or emergency services using digital communication tools. They communicate with drivers, service providers, or field personnel to ensure timely and efficient dispatching. Responsibilities often include tracking routes, managing schedules, handling customer or client inquiries, and resolving logistical issues. Virtual Dispatchers typically work in industries like trucking, emergency response, rideshare services, or field service operations. Their role helps streamline operations while reducing costs associated with on-site dispatching.

What are some common challenges faced by virtual dispatchers, and how are they typically addressed?

Virtual Dispatchers often handle the coordination of multiple drivers, field staff, or deliveries across various locations, which can lead to high-pressure situations and rapid decision-making. Challenges may include managing schedule changes, addressing unexpected delays, and maintaining clear communication despite being remote from the rest of the team. To overcome these challenges, Virtual Dispatchers rely on strong organizational systems, real-time tracking tools, and standardized communication protocols. Employers typically provide thorough training and technical support to ensure dispatchers are well-equipped to succeed in a virtual work environment.

What are the key skills and qualifications needed to thrive in the virtual dispatcher position, and why are they important?

Virtual Dispatchers need excellent organizational abilities, multi-tasking skills, and a high school diploma or equivalent, often coupled with prior dispatch or logistics experience. Proficiency in dispatch management software, GPS tracking systems, and communication tools like VoIP platforms is usually required. Outstanding customer service, problem-solving, and time management skills help individuals excel in this remote coordination role. These abilities are crucial for ensuring efficient operations, timely response, and a seamless flow of information between clients, drivers, and other team members.

What are the most commonly searched types of Dispatcher jobs in Ohio?

The most popular types of Dispatcher jobs in Ohio are:

What are popular job titles related to Virtual Dispatcher jobs in Ohio?

For Virtual Dispatcher jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Virtual Dispatcher jobs in Ohio look for?

The top searched job categories for Virtual Dispatcher jobs in Ohio are:

What cities in Ohio are hiring for Virtual Dispatcher jobs?

Cities in Ohio with the most Virtual Dispatcher job openings:

Virtual Dispatcher jobs near you
Infographic showing various Virtual Dispatcher job openings in Ohio as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,563 per year, or $20.9 per hour.

Distribution System Operations Real-Time Reliability Coordinator

American Electric Power

New Albany, OH • On-site

$17.25 - $22/hr

Full-time

Posted 5 days ago

American Electric Power rating

8.8

Company rating: 8.8 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Job Posting End Date
08-31-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The DSO Real-Time Reliability Coordinator provides real-time evaluation and coordination of DER impacts to support reliable DDC operations. This role works across DDCs, the SCC, Transmission, engineering, planning, applications, and external stakeholders to identify reliability risks, communicate system constraints, recommend mitigation strategies, and support DER-enabled grid services. The Coordinator level is expected to perform core duties with increasing independence while helping mature DSO operational models, tools, documentation, and coordination practices.
Job Description
What you'll do:
  • Monitor, assess, and communicate real-time impacts of DERs/DERAs on distribution system reliability, including voltage, loading, protection coordination, backfeed, and operating limits.
  • Coordinate with DDCs, SCC, Transmission, and other partners to incorporate DER impacts into switching, restoration, planned work, grid services, and other real-time operating actions.
  • Identify DER-related system constraints, emerging reliability risks, and mitigation strategies; communicate recommendations clearly during normal and critical system conditions.
  • Perform real-time and look-ahead reliability assessments and contingency analyses to support operational decision-making.
  • Support DER/DERA grid service operations, including voltage support, load management, restoration support, resiliency applications, and evolving FERC Order 2222/market participation needs.
  • Maintain accurate operational records and support process, tool, and documentation improvements for DERMS, ADMS, distribution automation, FLISR, Volt/VAR, and related capabilities.

What we're looking for:
DSO Real Time Reliability Coord SG6
Education:
  • Two (2) year Technical degree in Electrical/Electronic engineering or equivalent
  • OR High School and two (2) years experience operating a civil or military power system
  • This job requires "recommended" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website https://www.aep.com/careers/testprep/.

Experience:
  • In addition to the experience requirements included in the education requirements, Six (6) months or more experience in distribution operations, transmission operations, dispatching, system operations, reliability coordination, DER operations, technical customer support/service, or another relevant utility operations capacity. External experience in dispatching, system operations, or reliability coordination will be evaluated.

Must satisfactorily complete all required training, qualification requirements, and testing to progress to the next level within the DSO Real-Time Reliability Coordinator progression framework within the established timeframe or vacate the position.
License/Certifications:
  • Must possess and maintain a valid state driver's license.

DSO Real Time Reliability Coordinator Senior SG7
Education:
  • Two (2) year Technical degree in Electrical/Electronic engineering or equivalent OR High School and two (2) years experience operating a civil or military power system.
  • This job requires "recommended" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website https://www.aep.com/careers/testprep/.

Experience:
  • In addition to the experience requirements included in the education requirements, Two (2) years or more experience in distribution operations, transmission operations, dispatching, system operations, reliability coordination, DER operations, technical customer support/service, or another relevant utility operations capacity.
  • External experience in dispatching, system operations, or reliability coordination will be evaluated.

License/Certifications:
  • Must possess and maintain a valid state driver's license.

DSO Real Time Reliability Coordinator Principal SG8
Education:
  • Two (2) year Technical degree in Electrical/Electronic engineering or equivalent OR High School and two (2) years' experience operating a civil or military power system.
  • This job requires "recommended" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website https://www.aep.com/careers/testprep/.

Experience:
  • In addition to the experience requirements included in the education requirements, Four (4) years or more experience in distribution operations, transmission operations, dispatching, system operations, reliability coordination, DER operations, technical customer support/service, or another relevant utility operations capacity.
  • External experience in dispatching, system operations, or reliability coordination will be evaluated.

License/Certifications:
  • Must possess and maintain a valid state driver's license.
  • Certifications associated with NERC, EPRI, or RTO/ISOs may be required as the AEP DSO and industry requirements evolve

In addition:
  • Ability to work effectively in a fast-paced operations environment, communicate clearly, follow instructions, and make sound decisions during critical system conditions.
  • Ability to work collaboratively with internal and external stakeholders, including operations personnel, customers, management, technical writers, and subject matter experts.
  • Willingness to work rotating shifts, accept on-call responsibilities, respond to callouts, and occasionally travel for training or cross-exposure opportunities.
  • Must successfully complete required training, testing, and progression requirements established by the business.
  • Must reside within, or be willing to relocate within, two hours of the reporting location if required by the business.

Preferred Qualifications:
  • Knowledge of distributed energy resources (DERs), distributed energy resource aggregations (DERAs), virtual power plants, utility grid operations, real-time protection and control, cybersecurity, and DER communications.
  • Familiarity with ADMS, DERMS, distribution automation, FLISR, Volt/VAR optimization, overcurrent coordination, islanding strategies, wholesale energy markets, RTO/ISO operations, and FERC Order 2222 impacts on distribution operations

Where you'll work:
This role sits on site in New Albany, Ohio
What you'll get:
DSO Real Time Reliability Coordinator SG6($74,551-$93,188)
DSO Real Time Reliability Coordinator Senior SG7($87,633-$109,544)
DSO Real Time Reliability Coordinator Principal SG8($98,993-$128,689)
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
American Electric Power (On-Site)
$74K- $128K / Year
#LI-Onsite
#AEPCareers
#realtime
#distributionsystemoperations
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$74,551.00 - $128,688.00
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

What American Electric Power employees say

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About American Electric Power

Sourced by ZipRecruiter

AEP Energy is a certified competitive retail electricity and natural gas supply provider. We proudly serve residential, small business and commercial and industrial customers. AEP Energy has over 100 years of industry experience with backing from our parent company, American Electric Power (AEP). AEP is one of the largest electric energy companies in the United States and ranked 204 of the Fortune 500.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1906

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