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Federal Dispatch Jobs in Ohio (NOW HIRING)

Mercy Health

Dispatcher - LACP Lima Dispatch

Lima, OH · On-site

... Lima Dispatch Job Summary: Working under the direction of the Director of Flight Operations, or ... FEMA (Federal Emergency Management Agency) Incident Command Service (ICS) Certifications: 100 and ...

Hyway Transportation

Dispatch Manager

Findlay, OH · On-site

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer ... federal employment laws. For further information, please review the Know Your Rights notice from ...

OneCompass Holdings

Dispatch Manager

Findlay, OH · On-site

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Delta V Management, LLC

Dispatcher

Hartville, OH · On-site

$55K - $65K/yr

Dispatch - Non-Emergency Medical Transportation (NEMT) (Full-Time, On-Site) Pay: $55,000-$65,000 ... Ensure all transportation services comply with relevant local, state, and federal regulations ...

TridentCare

Lab Dispatcher

Columbus, OH · On-site

Notifies Dispatch Manager of any issues that are difficult to control, immediately. * Identifies ... federal employment laws. For further information, please review the Know Your Rights notice from ...

ARS-Rescue Rooter

Dispatcher

Cleveland, OH

Prior dispatch, scheduling, or call center experience * Proficiency in Microsoft Office and multi ... federal, state, or local laws. Privacy policy available upon request.

Rescue Rooter

Dispatcher

Cleveland, OH · On-site

Prior dispatch, scheduling, or call center experience * Proficiency in Microsoft Office and multi ... federal, state, or local laws. Privacy policy available upon request.

ARS

Dispatcher

Cleveland, OH

Prior dispatch, scheduling, or call center experience * Proficiency in Microsoft Office and multi ... federal, state, or local laws. Privacy policy available upon request.

Compass Group

DISPATCHER

Dayton, OH · On-site

$20/hr

Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity ... federal, state, and local laws. For positions in Washington State, Maryland, or to be performed ...

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Federal Dispatch information

What is a federal dispatcher?

Federal Dispatchers are professionals who manage and coordinate emergency communications for federal agencies, such as the FBI, U.S. Marshals, or federal emergency services. They are responsible for receiving, evaluating, and prioritizing emergency and non-emergency calls, dispatching appropriate personnel, and maintaining accurate records. These dispatchers play a crucial role in ensuring public safety and efficient response times during incidents that involve federal jurisdiction. They must be able to work under pressure, communicate clearly, and use specialized software and radio systems.

What are the key skills and qualifications needed to thrive as a federal dispatcher?

To thrive as a Federal Dispatcher, you need excellent situational awareness, multitasking abilities, and a strong understanding of emergency response protocols, often supported by specialized training or certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and federal security procedures is typically required. Outstanding communication skills, composure under pressure, and problem-solving abilities make someone stand out in this role. These skills and qualities are crucial for ensuring rapid, accurate response coordination and the safety of both field personnel and the public.

What are some common challenges faced by federal dispatchers, and how can new hires prepare for them?

Federal Dispatchers often encounter high-pressure situations where quick decision-making and clear communication are essential. New hires may find it challenging to manage multiple emergencies simultaneously while maintaining composure and accuracy. Familiarizing yourself with emergency protocols, practicing multitasking, and developing strong listening skills can help you adapt to the fast-paced environment. Peer support and ongoing training are also valuable resources for building confidence and competence in this critical role.

What is the difference between Federal Dispatch vs Federal Dispatcher?

AspectFederal DispatchFederal Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications in emergency communication may be preferredSame as Federal Dispatch, often requiring similar certifications
Work EnvironmentEmergency call centers, government agencies, transportation hubsEmergency response centers, government agencies, transportation sectors
Employer & IndustryFederal government agencies, transportation, emergency servicesFederal agencies, transportation, emergency response
Search & Comparison IntentPeople comparing roles in emergency communication within federal agenciesSimilar roles in federal emergency dispatching and communication

Federal Dispatch and Federal Dispatcher roles are often used interchangeably, both involving emergency communication within federal agencies. They typically require similar credentials and work in comparable environments such as emergency call centers. The main difference lies in terminology preference, but both roles serve the purpose of coordinating emergency responses at the federal level.

Is it hard to get hired as a federal dispatch?

Getting hired as a federal dispatch typically requires relevant experience in emergency communication or dispatching, along with passing background checks and sometimes obtaining certifications. The hiring process can be competitive, and candidates should demonstrate strong communication skills and the ability to handle high-pressure situations.

What is the easiest federal dispatch to get?

Federal dispatch roles typically refer to positions involving emergency response or logistics coordination within federal agencies. The easiest to obtain often depend on the applicant's qualifications, but entry-level positions such as administrative or support roles may have lower experience requirements and open hiring processes. Certifications like basic security or safety training can also facilitate entry into certain federal dispatch jobs.

What are popular job titles related to Federal Dispatch jobs in Ohio?

For Federal Dispatch jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Federal Dispatch jobs in Ohio look for?

The top searched job categories for Federal Dispatch jobs in Ohio are:

What cities in Ohio are hiring for Federal Dispatch jobs?

Cities in Ohio with the most Federal Dispatch job openings:

Federal Dispatch jobs near you
Infographic showing various Federal Dispatch job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Dispatcher - LACP Lima Dispatch

Mercy Health

Lima, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 hours ago

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

456th of 888 rated healthcare providers

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
36
Work Shift:
Nights (United States of America)
Mercy Health
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Dispatcher - LACP Lima Dispatch
Job Summary:
Working under the direction of the Director of Flight Operations, or delegate, the Dispatcher is responsible for receiving requests for ground and/or air critical services via telephone and radio, determining appropriate response, entering information in the computer-Aided Dispatch System, selecting and dispatching the appropriate unit(s) to the nature of the emergency.
Essential Functions:
  • Provides accurate information and assistance to callers to facilitate transport requests.
  • Follows established guidelines or use best judgment for matching transport request with most appropriate service.
  • Evaluate each call to determine the appropriate level of response needed and prioritize based on the severity of the situation.
  • Coordinates placement of patients at Hospitals
  • Performs vehicle-tracking functions during the transport process.
  • Receives all incoming telephone inquiries for critical care assistance regarding patient transport in a timely, professional and courteous manner.
  • Maintains professional radio and phone communication utilizing excellent customer service skills when interacting with administration, transport teams, requesting agencies, hospital staff, physicians, and public safety personnel.
  • Triages all requests for transport and accurately enters all required information into the Computer-Aided Dispatch System.
  • Maintains all required records and other documentation associated with patient transport and/or the operation of the Communication Center. Ensures all billing paperwork is completed accurately.
  • Maintains updated knowledge of all communications equipment to operate and request service calls when appropriate and ensure intelligent reporting of equipment failures.
  • Activates transport teams and accurately relays information concerning the location and condition of the patient, when possible. Initiates appropriate protocols regarding notification and determination of patient destination.
  • Maintains knowledge of the Emergency Response Plan. Participates in quality management, emergency-procedure testing, and annual Emergency Response Plan drills.
  • Demonstrates a working knowledge of all policies, procedures and protocols for operation of the program and regulated transport activities. Has a functional understanding of state and local EMS regulations, local EMS structure, and protocol and procedures in service area.
  • Demonstrates critical thinking abilities when triaging patient transports and making decisions. Makes decisions in an independent and high stress environment.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required)
Associate's degree (preferred)
Licensure/Certification:
  • FEMA (Federal Emergency Management Agency) Incident Command Service (ICS) Certifications: 100 and 200 (required within 6 months of hire)
  • Basic Life Support (BLS) (required within 6 months of hire)
  • Emergency Medical Dispatcher (EMD) (required within 12 months of employment based on specific department responsibilities)
  • International Association of Medical Transport Communication Specialist (IAMTCS) Certified Flight Communicator (preferred, but required within 12 months of employment)
  • EMT or Paramedic (preferred)

Experience:
1 year of experience in Emergency Medical Systems or healthcare/public safety related field (preferred)
1 year of previous experience with Federal Aviation Regulations (FAR) 121 or 135, or helicopter air ambulance dispatching, or previous EMS/Public Safety dispatching experience (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Ambulance Dispatch - Mercy Health Regional Transport LLC (LACP)
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

Pay

Benefits

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Workplace

Get the full story on Breakroom

Mercyhealth logo

About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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