Prepare and present reports to senior management and regulatory agencies as required. 9. Emergency Response: * Participate in emergency response planning and coordination. * Ensure the dispatch ...
Prepare and present reports to senior management and regulatory agencies as required. 9. Emergency Response: * Participate in emergency response planning and coordination. * Ensure the dispatch ...
This position works under the general supervision of the Senior Dispatch Communications Supervisor ... M1 Associate Manager / Supervisor Location: Blankenship Hall (0360) Position Type: Regular ...
This position works under the general supervision of the Senior Dispatch Communications Supervisor ... M1 Associate Manager / Supervisor Location: Blankenship Hall (0360) Position Type: Regular ...
This position works under the general supervision of the Senior Dispatch Communications Supervisor ... Manager / Supervisor Location:Blankenship Hall (0360) Position Type:Regular Scheduled Hours:40 ...
This position works under the general supervision of the Senior Dispatch Communications Supervisor ... Manager / Supervisor Location:Blankenship Hall (0360) Position Type:Regular Scheduled Hours:40 ...
Senior Logistics Manager
Columbus, OH ยท On-site
The Senior Manager, Transportation Operations is responsible for the overall leadership ... This role oversees multiple dispatch teams, supervisors, and operational functions across one or ...
Senior Logistics Manager
Columbus, OH ยท On-site
The Senior Manager, Transportation Operations is responsible for the overall leadership ... This role oversees multiple dispatch teams, supervisors, and operational functions across one or ...
Fleet Manager II
Fultonham, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Fultonham, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Adamsville, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Adamsville, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Roseville, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Roseville, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Gratiot, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Gratiot, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Zanesville, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Zanesville, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Norwich, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Norwich, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Philo, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Philo, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Dresden, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Dresden, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
New Concord, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
New Concord, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Frazeysburg, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Fleet Manager II
Frazeysburg, OH ยท On-site
Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Quick apply
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Quick apply
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Dispatcher NEMT
Cincinnati, OH ยท On-site
The dispatcher plays a crucial role in ensuring that senior citizens, persons with disabilities ... Minimum of 3 years of management experience in NEMT operations. * Proven record of handling ...
Quick apply
Dispatcher NEMT
Cincinnati, OH ยท On-site
The dispatcher plays a crucial role in ensuring that senior citizens, persons with disabilities ... Minimum of 3 years of management experience in NEMT operations. * Proven record of handling ...
Senior Route Manager
Dover, OH ยท On-site
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Senior Route Manager
Dover, OH ยท On-site
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Senior Route Manager
Twinsburg, OH ยท On-site
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Senior Route Manager
Twinsburg, OH ยท On-site
Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...
Sr Operations Manager
Cleveland, OH ยท On-site
This role is on-site, managing a base-airport with responsibilities extending to satellite airports within a defined area (mobile dispatch). The Sr. Operations Manager is responsible for meeting ...
Sr Operations Manager
Cleveland, OH ยท On-site
This role is on-site, managing a base-airport with responsibilities extending to satellite airports within a defined area (mobile dispatch). The Sr. Operations Manager is responsible for meeting ...
Senior Dispatch Manager information
What does a senior dispatch manager do?
What are some common challenges faced by senior dispatch managers, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a senior dispatch manager, and why are they important?
What is the difference between Senior Dispatch Manager vs Dispatch Supervisor?
| Aspect | Senior Dispatch Manager | Dispatch Supervisor |
|---|---|---|
| Credentials | Experience in logistics, management certifications often preferred | Logistics or transportation experience, supervisory training |
| Work Environment | Oversees multiple dispatch teams, strategic planning | Manages daily dispatch operations, team supervision |
| Employer & Industry Usage | Used in large logistics, transportation companies | Common in distribution centers, fleet operations |
| Comparison Intent | Focuses on higher-level management and strategy | Focuses on daily operations and team oversight |
The Senior Dispatch Manager typically handles strategic planning and oversees multiple dispatch teams, requiring more experience and often management certifications. In contrast, the Dispatch Supervisor manages daily dispatch activities and supervises staff directly. Both roles are essential in logistics and transportation industries, but they differ mainly in scope and responsibility.

Full-time
Re-posted 28 days ago
Job description
Job Address:
10123 Alliance Road Suite 320 Blue Ash, OH 45242Job Summary:
The EMS Dispatch Director is responsible for overseeing the daily operations of the emergency medical dispatch center. This role involves managing dispatch staff, ensuring efficient and effective dispatching of EMS resources, and maintaining compliance with all relevant regulations and protocols. The EMS Dispatch Director will also be responsible for developing and implementing policies, procedures, and training programs to enhance the performance and reliability of the dispatch center.
Key Responsibilities:
1. Leadership and Management:
- Supervise, mentor, and evaluate dispatch staff, including dispatchers and Supervisor personnel.
- Ensure adequate staffing levels are maintained to provide 24/7 dispatch coverage.
- Foster a positive and productive work environment.
2. Operational Oversight:
- Manage the daily operations of the EMS dispatch center, ensuring timely and efficient dispatch of EMS resources.
- Monitor and evaluate the performance of the dispatch center, implementing improvements as needed.
- Ensure adherence to dispatch protocols and procedures.
3. Policy Development and Implementation:
- Develop, implement, and maintain dispatch policies and procedures.
- Ensure policies are updated regularly to reflect best practices and regulatory requirements.
4. Training and Development:
- Develop and conduct training programs for dispatch staff, including initial training and ongoing professional development.
- Ensure all dispatchers are certified and maintain required certifications.
5. Technology and Systems Management:
- Oversee the maintenance and operation of dispatch software and communication systems.
- Collaborate with IT and other departments to address technical issues and implement system upgrades.
6. Quality Assurance:
- Conduct regular audits and quality assurance reviews to ensure compliance with dispatch protocols.
- Address and resolve any performance issues or complaints related to dispatch services.
7. Collaboration and Coordination:
- Work closely with EMS field operations, law enforcement, fire departments, and other agencies to ensure effective coordination and communication.
- Serve as a liaison between the dispatch center and other departments and external partners.
8. Reporting and Documentation:
- Maintain comprehensive records of dispatch activities, incidents, and performance metrics.
- Prepare and present reports to senior management and regulatory agencies as required.
9. Emergency Response:
- Participate in emergency response planning and coordination.
- Ensure the dispatch center is prepared to handle large-scale emergencies and disasters.
Qualifications:
Education: Bachelor's degree in emergency management, public safety, healthcare administration, or a related field or equivalent experience.
Experience: Minimum of 5 years of experience in emergency medical dispatch or a related field, with at least 3 years in a supervisory or management role.
Certifications: Emergency Medical Dispatcher (EMD) certification (Preferred).
Skills:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Proficiency in dispatch software and communication systems.
- Ability to handle high-stress situations and make quick, effective decisions.
- Strong organizational and problem-solving abilities.