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Senior Dispatch Manager Jobs (NOW HIRING)

Contract Leasing Corporation

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Senior Dispatch Manager

Piscataway, NJ · On-site

Senior Dispatch Manager Department: Operations Reports to: Director of Customer Success Purpose: As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely ...

Atlantic Limo

Dispatch Manager

Atlanta, GA · On-site

$65K/yr

Dispatch Manager Atlantic limousine Inc © craigslist - Map data © OpenStreetMap 2450 Pleasantdale Rd compensation: salary 63k employment type: full-time experience level: senior level job title:

Atlantic Limo

Dispatch Manager

Atlanta, GA · On-site

... type: full-time experience level: senior level job title: Dispatch Manager As a Luxury ... Transportation company, we focus on those who expect & demand premium service and we are searching ...

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MV Transportation

Dispatch Manager

Fairfax, VA · On-site

Participate in and advise senior management regarding labor relations strategies and relationships ... Ensure dispatch protocols follow both client and company policies and procedures. * Organize and ...

MV Transportation

Dispatch Manager

Fairfax, VA · On-site

Participate in and advise senior management regarding labor relations strategies and relationships ... Ensure dispatch protocols follow both client and company policies and procedures. * Organize and ...

MV Transportation

Dispatch Manager

Fairfax, VA · On-site

Participate in and advise senior management regarding labor relations strategies and relationships ... Ensure dispatch protocols follow both client and company policies and procedures. * Organize and ...

Lkqcorp

Dispatch Manager

Oklahoma City, OK · On-site

The Dispatch Manager will participate with and be directed by the General Manager or Operations ... Proficient in specialty including prior senior lead / supervisor experience. Preferred Requirements

LKQ Corporation

Dispatch Manager

Oklahoma City, OK · On-site

The Dispatch Manager will participate with and be directed by the General Manager or Operations ... Proficient in specialty including prior senior lead / supervisor experience. Preferred Requirements

Central Transport

SR Dispatch Supervisor

Stephens, AR

We are looking for aggressive, forward thinking, and highly motivated candidates to manage in this ... Dispatching a team of about 40 P&D Drivers * Relaying critical information between drivers and our ...

Central Transport

SR Dispatch Supervisor

Stephens, AR · On-site

We are looking for aggressive, forward thinking, and highly motivated candidates to manage in this ... Dispatching a team of about 40 P&D Drivers * Relaying critical information between drivers and our ...

LKQ

Dispatch Manager

Oklahoma City, OK · On-site

Manage time off requests and Kronos including pay period signature sheets. Schedule maintenance on ... Proficient in specialty including prior senior lead / supervisor experience. Knowledge/Skills ...

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Joseph J. Albanese

Sr. Dispatcher

Santa Clara, CA · On-site

$28 - $50/hr

Coordinate and dispatch trucks, drivers, operators, equipment, tools, and materials to active job ... Partner with project managers, superintendents, foremen, and yard personnel to prioritize requests ...

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Senior Dispatch Manager information

See salary details

$28.5K

$97.1K

$182.5K

How much do senior dispatch manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for senior dispatch manager in the United States is $97,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $136,500.00 per year, depending on experience, location, and employer.

What does a Senior Dispatch Manager do?

A Senior Dispatch Manager oversees the daily operations of a dispatch team, ensuring that goods, services, or personnel are routed efficiently and effectively. They are responsible for managing schedules, optimizing routes, and resolving any issues that may arise during transportation or delivery. Additionally, they often supervise dispatch staff, monitor performance metrics, and collaborate with other departments to improve operational processes. Their role is crucial in maintaining timely service and high customer satisfaction.

What are some common challenges faced by Senior Dispatch Managers, and how can they be addressed?

Senior Dispatch Managers often encounter challenges such as managing last-minute changes in schedules, coordinating with multiple teams, and ensuring timely deliveries despite unforeseen disruptions like traffic or equipment breakdowns. Effective communication, real-time tracking technology, and strong organizational skills are key to addressing these issues. Building strong relationships with drivers and clients, as well as implementing contingency plans, also helps maintain smooth operations and high service quality.

What are the key skills and qualifications needed to thrive as a Senior Dispatch Manager, and why are they important?

To thrive as a Senior Dispatch Manager, you need strong logistics management skills, deep knowledge of transportation regulations, and experience typically supported by a degree in supply chain management or related field. Proficiency with dispatch software, fleet management systems, and scheduling tools is essential. Strong leadership, problem-solving abilities, and effective communication skills set top performers apart in this role. These skills ensure efficient operations, regulatory compliance, and high team performance in a dynamic logistics environment.

What is the difference between Senior Dispatch Manager vs Dispatch Supervisor?

AspectSenior Dispatch ManagerDispatch Supervisor
CredentialsExperience in logistics, management certifications often preferredLogistics or transportation experience, supervisory training
Work EnvironmentOversees multiple dispatch teams, strategic planningManages daily dispatch operations, team supervision
Employer & Industry UsageUsed in large logistics, transportation companiesCommon in distribution centers, fleet operations
Comparison IntentFocuses on higher-level management and strategyFocuses on daily operations and team oversight

The Senior Dispatch Manager typically handles strategic planning and oversees multiple dispatch teams, requiring more experience and often management certifications. In contrast, the Dispatch Supervisor manages daily dispatch activities and supervises staff directly. Both roles are essential in logistics and transportation industries, but they differ mainly in scope and responsibility.

More about Senior Dispatch Manager jobs
What cities are hiring for Senior Dispatch Manager jobs? Cities with the most Senior Dispatch Manager job openings:
What states have the most Senior Dispatch Manager jobs? States with the most job openings for Senior Dispatch Manager jobs include:
What job categories do people searching Senior Dispatch Manager jobs look for? The top searched job categories for Senior Dispatch Manager jobs are:
Senior Dispatch Manager jobs near you
Infographic showing various Senior Dispatch Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $97,101 per year, or $46.7 per hour.
Senior Dispatch Manager

Senior Dispatch Manager

Contract Leasing Corporation

Piscataway, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

 

Job Title: 

Senior Dispatch Manager

 

Department: 

Operations

 

Reports to:

Director of Customer Success

 

 

 

 

Purpose: As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely and accurate delivery of trailers across the country. Manage the fulfillment of specific large strategic accounts. This role provides strategic leadership for logistics coordination, fleet management, order processing, and quality control — driving team performance, exceptional customer satisfaction, and continuous operational improvement.

Roles and Responsibilities:      

·         Lead, develop, and mentor the dispatch team; set clear performance expectations and conduct regular coaching and performance reviews.

·         Serve as the primary escalation point for customer issues, ensuring extraordinary service that upholds and strengthens our brand reputation.

·         Oversee logistics coordination including inbound and outbound asset documentation, optimizing workflow efficiency across the team.

·         Maintain and enforce documentation standards for shipping, handling, and inventory logs using Monday.com.

·         Manage fleet tracking systems and ensure internal databases are current with location, status, and service details of leased trailers.

·         Develop, implement, and continuously improve dispatch procedures, policies, and best practices.

·         Build and maintain strong relationships with customers, carriers, and vendors through effective negotiation and communication.

·         Collaborate with the Director of Customer Success and cross-functional partners on operational goals and strategic initiatives.

·         Monitor team KPIs and prepare regular performance and operational activity reports.

·         Other related operational and management tasks as assigned.

 

Knowledge, skills and abilities:

Advanced proficiency in Microsoft Word, Excel (required), Outlook, and the Internet.

Excellent time management, organizational, and communication skills; oral, written, and telephone.

Proven ability to lead teams through high-volume, fast-paced operational environments.

Advanced Excel skills required.

Minimum 3–5 years of experience supervising, coaching, and developing dispatch or logistics staff.

Strong leadership, team-building, and conflict-resolution capabilities.

Well organized, self-directed, and able to operate independently and cross-functionally.

Demonstrated strong negotiation skills with external customers and suppliers.

Demonstrated strong work ethic and integrity.

Familiarity with fleet management software and logistics platforms.

 

 

Education: Bachelor's degree in Logistics, Business Administration, or a related field preferred; High School Diploma or equivalent required. Minimum 5 years of progressive experience in dispatching, semi-trailer maintenance, leasing, or fleet management, with at least 2 years in a supervisory or management capacity. Heavy equipment leasing or fleet management experience may be substituted. In office in Piscataway, NJ.