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Senior Dispatch Manager Jobs (NOW HIRING)

Beam

Senior Dispatch Specialist, StuyTown

New York, NY · On-site

$30 - $33/hr

Senior Dispatch Specialist, StuyTown FLSA Status: Non- Exempt, Hourly Location: New York, NY ... Onsite We're Beam Living, a multi-family residential property management company that elevates ...

Joseph J. Albanese

Sr. Dispatcher

Santa Clara, CA · On-site

Coordinate and dispatch trucks, drivers, operators, equipment, tools, and materials to active job ... Partner with project managers, superintendents, foremen, and yard personnel to prioritize requests ...

Joseph J. Albanese

Sr. Dispatcher

Santa Clara, CA · On-site

$28 - $50/hr

Coordinate and dispatch trucks, drivers, operators, equipment, tools, and materials to active job ... Partner with project managers, superintendents, foremen, and yard personnel to prioritize requests ...

Joseph J. Albanese

Sr. Dispatcher

Santa Clara, CA

Coordinate and dispatch trucks, drivers, operators, equipment, tools, and materials to active job ... Partner with project managers, superintendents, foremen, and yard personnel to prioritize requests ...

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Jackson, MS

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Baltimore, MD · On-site

$30.12/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Baltimore, MD

$30.12/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Baltimore, MD · On-site

$30.12/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Baltimore, MD

$30.12/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Kent, WA · On-site

$31.50 - $34.23/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Kent, WA

$31.50 - $34.23/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

MV Transportation

Dispatch Supervisor

Kent, WA

$31.50 - $34.23/hr

... Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the ...

Tip Top Garage Doors

Dispatch Lead

Charlotte, NC

$20 - $24/hr

Communicate clearly and professionally with technicians, customers, and management throughout the ... A supportive, team-first culture with opportunities for growth into senior or leadership roles If ...

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All JobsSenior Dispatch Manager Jobs

Senior Dispatch Manager information

See salary details

$28.5K

$97.1K

$182.5K

How much do senior dispatch manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for senior dispatch manager in the United States is $97,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $136,500.00 per year, depending on experience, location, and employer.

What does a Senior Dispatch Manager do?

A Senior Dispatch Manager oversees the daily operations of a dispatch team, ensuring that goods, services, or personnel are routed efficiently and effectively. They are responsible for managing schedules, optimizing routes, and resolving any issues that may arise during transportation or delivery. Additionally, they often supervise dispatch staff, monitor performance metrics, and collaborate with other departments to improve operational processes. Their role is crucial in maintaining timely service and high customer satisfaction.

What are some common challenges faced by Senior Dispatch Managers, and how can they be addressed?

Senior Dispatch Managers often encounter challenges such as managing last-minute changes in schedules, coordinating with multiple teams, and ensuring timely deliveries despite unforeseen disruptions like traffic or equipment breakdowns. Effective communication, real-time tracking technology, and strong organizational skills are key to addressing these issues. Building strong relationships with drivers and clients, as well as implementing contingency plans, also helps maintain smooth operations and high service quality.

What are the key skills and qualifications needed to thrive as a Senior Dispatch Manager, and why are they important?

To thrive as a Senior Dispatch Manager, you need strong logistics management skills, deep knowledge of transportation regulations, and experience typically supported by a degree in supply chain management or related field. Proficiency with dispatch software, fleet management systems, and scheduling tools is essential. Strong leadership, problem-solving abilities, and effective communication skills set top performers apart in this role. These skills ensure efficient operations, regulatory compliance, and high team performance in a dynamic logistics environment.

What is the difference between Senior Dispatch Manager vs Dispatch Supervisor?

AspectSenior Dispatch ManagerDispatch Supervisor
CredentialsExperience in logistics, management certifications often preferredLogistics or transportation experience, supervisory training
Work EnvironmentOversees multiple dispatch teams, strategic planningManages daily dispatch operations, team supervision
Employer & Industry UsageUsed in large logistics, transportation companiesCommon in distribution centers, fleet operations
Comparison IntentFocuses on higher-level management and strategyFocuses on daily operations and team oversight

The Senior Dispatch Manager typically handles strategic planning and oversees multiple dispatch teams, requiring more experience and often management certifications. In contrast, the Dispatch Supervisor manages daily dispatch activities and supervises staff directly. Both roles are essential in logistics and transportation industries, but they differ mainly in scope and responsibility.

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What states have the most Senior Dispatch Manager jobs? States with the most job openings for Senior Dispatch Manager jobs include:
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Senior Dispatch Manager jobs near you

Senior Dispatch Specialist, StuyTown

Beam

New York, NY • On-site

$30 - $33/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

Job Title: Senior Dispatch Specialist, StuyTown
FLSA Status: Non- Exempt, Hourly
Location: New York, NY
Worksite Status: Onsite
We're Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City.
As for our team? We are a group of passionate people who believe in making every day better than yesterday. It's who we are. We put people first because we know that's how you create incredible communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better.
We're on a mission to make city life happier - want to join us? Since you got this far, we're assuming the answer is, "absolutely." So, here's what you can expect:
As a Senior StuyTown Dispatch Specialist on the Resident Experience team, you'll be working closely with our facilities team to assist residents with urgent issues and providing guidance to team members within the Resident Experience team.
As a member on our team, you should be:
  • A passionate person who believes in helping others win by providing the resources and development necessary to grow.
  • A calming presence when handling urgent and emergency situations. Departments will need guidance to ensure we provide accurate, efficient and professional service.
  • An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
  • An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team's objectives.
  • Authentic. Bring your best self to work, let's do something amazing.
  • Flexible knowing and expecting that things change and that's what makes our business stronger.

What you will do:
  • Multi-task as you will be responsible for communicating and coordinating between various departments throughout the day. Comfortable using various methods: Microsoft Teams, Outlook, 2-Way Radio, Cell Phone, etc.
  • Create and coordinate work orders while maximizing efficiency of the team and ensuring a positive resident experience.
  • Send urgent communications and service interruption information to residents by utilizing a software system to send texts and emails.
  • Collaborate with key stakeholders to ensure seamless communication between the trades and dispatch team.
  • Take ownership of escalated workstreams, proactively driving resolution by expediting timelines, identifying alternative solutions, and ensuring residents are consistently informed.
  • Communicate urgent resident issues to our trades team and determine order of prioritization.
  • Become a Subject Matter Expert within the systems used to manage our services. Our service departments rely on our Dispatch Specialists for assistance and direction.
  • Utilize multiple channels of communication (phone, radio, teams, email) to efficiently dispatch our trades team to assist residents.
  • Serve as an example of excellent customer service, especially when dealing with resident issues.
  • Understand the needs of the team and be a voice to communicate those needs within the company.
  • Identify gaps, inconsistencies, and process inefficiencies, and take initiative to resolve issues and implement improvements.
  • Demonstrate strong Excel skills to track, analyze, and manage operational and performance data.
  • Be a team player, assisting the team with resident inquiries on the phone queue, emails, & live chat
  • Train, support, and coach team members, including conducting quality assurance (QA) reviews and providing ongoing feedback to improve performance and consistency.

What you should have:
  • 2+ years of experience in customer service or hospitality, with a strong commitment to quality service
  • The ability to connect with others to keep the team informed, updated, aligned and focused on doing the right thing.
  • Clear and concise communication.
  • The drive to achieve excellence and see it achieved by others.
  • Discipline and relentless desire to do what needs to be done.
  • A desire to help people. No matter the walk of life or the size of the problem, we're here to help.
  • A willingness to be part of a team that is creating something special, and the effort that comes with it, sometimes that means working overtime, nights or weekends.
  • A love for doing what others won't and solving very difficult problems.
  • A desire to grow and take on ever increasing responsibility.
  • An analytical ability to collect and use information to solve complex problems.
  • Experience with Microsoft Outlook, Teams.
  • Ability to adapt to new technologies and learn quickly in a fast-paced environment
  • Excellent problem-solving abilities and attention to detail
  • Strong communication and interpersonal skills
  • Doing any, or all of that, in a multi-family environment would be good too.

What we offer:
We know that if we take care of our team, everything else will fall into place. We aren't perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.
Base Salary: $30.00 - $33.00 per hour
Exact compensation may vary based on skills, experience & location.
Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).
A few of the people you will work with:
Joey
Jeff
Kaitlin
Anyssa
Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.
To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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