ZipRecruiter

Log In

1

Csr Dispatch Jobs in Georgia (NOW HIRING)

Mr.Handyman

Customer Service Rep / Dispatcher

Marietta, GA · On-site

$20 - $25/hr

Handyman is seeking an experienced Customer Service Representative / Dispatcher to support daily operations and deliver an exceptional customer experience. This role manages inbound calls, scheduling ...

next page

Showing results 1-20

All JobsCsr Dispatch JobsCsr Dispatch Jobs in Georgia

Csr Dispatch information

See Georgia salary details

$8

$15

$22

How much do csr dispatch jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for csr dispatch in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What are popular job titles related to Csr Dispatch jobs in Georgia?

For Csr Dispatch jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Csr Dispatch jobs in Georgia look for?

The top searched job categories for Csr Dispatch jobs in Georgia are:

Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 7% Part Time, 7% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Representative / Dispatcher

Aaron Overhead Garage Doors

Villa Rica, GA • On-site

$45K - $55K/yr

Full-time

Posted 4 days ago

Job description

Customer Service Representative / Dispatcher

Aaron Overhead Doors -- Villa Rica, GA

Aaron Overhead Doors is growing! We're looking for a motivated, organized, and customer-focused Customer Service Representative / Dispatcher to join our team in Villa Rica, GA.

This position plays an important role in keeping our customers happy, our technicians productive, and our daily operations running smoothly.

Responsibilities

  • Answer incoming calls and respond to customer texts.
  • Schedule, confirm, and coordinate service appointments.
  • Dispatch technicians and communicate schedule changes or delays.
  • Communicate with customers regarding appointments, lead times, warranties, and service needs.
  • Schedule deliveries, warranty work, and callbacks.
  • Send thank-you messages to customers after completed jobs.
  • Handle after-hours calls for our 24/7 emergency service.
  • Process credit card payments when needed.
  • Perform general CSR and clerical duties.
  • Coordinate technician shop hours, including warehouse organization, cleanup, deliveries, and parts pickups.
  • Assist management and operations as needed.

What We're Looking For

  • Friendly, professional, and customer-focused.
  • Organized, dependable, and detail-oriented.
  • Strong communication and multitasking skills.
  • Comfortable using computers, phones, text messaging, and CRM/scheduling software.
  • A positive team player who takes ownership and follows through.
  • Garage door experience is a plus, but we will train the right person.

What We Offer

  • Competitive pay based on experience
  • Performance Bonus
  • Professional and supportive work environment
  • Training and support
  • Growth and advancement opportunities
  • Opportunity to become an important part of a growing company

Join Our Team

If you're dependable, personable, organized, and enjoy working with people in a fast-paced environment, we want to hear from you!

Location: Villa Rica, GA

Position: Customer Service Representative / Dispatcher

Employment: Full-Time

Pay: Competitive pay available


Apply today and become part of the Aaron Overhead Doors team!