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Csr Dispatch Jobs in Georgia (NOW HIRING)

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Csr Dispatch information

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$8

$15

$22

How much do csr dispatch jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for csr dispatch in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What are popular job titles related to Csr Dispatch jobs in Georgia?

For Csr Dispatch jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Csr Dispatch jobs in Georgia look for?

The top searched job categories for Csr Dispatch jobs in Georgia are:

Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 7% Part Time, 7% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service & Dispatch - 1st Shift - Athena Farms

Sofo Foods

Forest Park, GA • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative & Dispatch - Day Shift

Be part of a fast-moving team that keeps restaurants stocked with fresh produce. As a Customer Service Representative, you'll assist customers, process orders and returns, and handle simple office tasks. This role is perfect for someone upbeat, detail-focused, and ready to jump into different shifts as needed!

What You Will Be Doing

  • Handle customer inquiries and orders through phone, email, and text with fast, friendly service.
  • Resolve issues, follow up on special requests, and communicate concerns to the right teams.
  • Build strong customer relationships through clear, engaging communication.
  • Enter orders and catch weights accurately, update invoices, and provide correct documentation.
  • Prepare and stamp invoices before drivers depart.
  • Promote new products and current specials to boost sales.
  • Send daily reminder texts to customers who haven't ordered.
  • Maintain customer accounts by updating notes, delivery windows, order guides, and contact info.
  • Check in on drivers, verify paperwork and payments, and ensure returns are properly documented.
  • Assist with daily driver dispatching duties.
  • Work closely with all departments to keep operations smooth and customer-focused.

About You

  • Highly detail-oriented with strong organizational skills
  • Able to understand priorities and consistently meet deadlines
  • Strong communicator with a customer-focused mindset
  • Comfortable working through fast-paced, changing, or high-pressure situations
  • Proficient with Microsoft Office and basic computer applications
  • Ability to cover the night shift, as needed.
  • Overtime is required based on business necessity.
  • Prior experience in logistics and driver dispatch.

Compensation and Benefits:

  • Starting Pay: $17.00 per hour
  • Schedule: Monday, Tuesday, Thursday, Friday, Saturday 5:00 am - 1:30 pm
  • Night shift coverage (as needed)
  • 401(k) with company match
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

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