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Csr Dispatch Jobs in Georgia (NOW HIRING)

Customer Service Representative

Decatur, GA · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Riverdale, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Carrollton, GA · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Jonesboro, GA · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Showing results 41-60

Csr Dispatch information

See Georgia salary details

$8

$15

$22

How much do csr dispatch jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for csr dispatch in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a CSR Dispatch?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a CSR Dispatch?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

What are popular job titles related to Csr Dispatch jobs in Georgia?

For Csr Dispatch jobs in Georgia, the most frequently searched job titles are:

Infographic showing various Csr Dispatch job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 7% Part Time, 7% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Area Sales Manager

Southern Home Services

Douglasville, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Area Sales Manager
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to be Part of Something BIGGER?
Assured Comfort Heating, Air, Plumbing, Electrical & Cunningham Associates Heating & Air Conditioning, a Southern Home Services Company, is looking for a dynamic- Area Sales Manager to join a thriving business that believes in work life balance and cares about YOU!
About this role:
The Area Sales Manager is responsible for leading Home Comfort Advisors, supporting revenue growth, improving sales execution, and creating alignment across Sales, Operations, CSR, Dispatch, Inside Sales, and field teams. This leader will help ensure both centers operate with a consistent sales rhythm focused on customer experience, whole-home solutions, and performance improvement.
Essential Functions of the job (Including but not limited to):
  • Lead, coach, and develop Home Comfort Advisors across assigned centers.
  • Drive revenue growth, sales performance, and customer-first selling behaviors.
  • Review daily, weekly, and monthly sales results by center, advisor, trade, and opportunity type.
  • Lead combined daily sales huddles across both locations.
  • Conduct weekly sales meetings for each assigned center.
  • Coach advisors through ride-alongs, one-on-ones, estimate reviews, roleplay, and real-time field support.
  • Partner with Operations to improve customer handoffs, technician-generated opportunities, scheduling alignment, and sold-to-installed execution.
  • Reinforce consistent execution of the ACE process.
  • Partner with CSR, Dispatch, and Inside Sales teams to improve booking quality, lead readiness, follow-up, and customer experience.
  • Support new hire onboarding, ramp-up, and retention of sales talent.
  • Train teams on financing, tiered options, whole-home solutions, value building, and objection handling.
  • Identify sales performance gaps and create clear action plans to improve results.
  • Build a culture of urgency, accountability, professionalism, and customer-first selling.

Required Skills/Abilities:
  • Strong sales leadership experience, preferably in residential home services, HVAC, plumbing, electrical, or a related field.
  • Experience leading, coaching, or developing sales professionals.
  • Ability to manage performance across multiple locations or teams.
  • Strong understanding of sales KPIs, including revenue, close rate, average ticket, financing, discounting, margin, and follow-up conversion.
  • Ability to inspect data and connect numbers to behaviors.
  • Strong coaching, communication, and follow-up skills.
  • Ability to build trust quickly with Sales, Operations, CSR, Dispatch, Inside Sales, and field teams.
  • Comfortable leading meetings, trainings, roleplays, and field coaching sessions.
  • Strong customer-first mindset.
  • Ability to work in a fast-paced, performance-driven environment.
  • High urgency, high accountability, and strong emotional intelligence.
  • Ability to travel regularly between assigned centers.

Education, Experience, Required Licenses and/or Certifications:
  • Minimum of 3 years of business to consumer sales- prior industry experience required.
  • Ability to read and write.
  • Valid driver's license with at least three (3) years of driving experience- not including the time holding a learner's permit.

The physical requirements of this job include:
  • Perform work while sitting and/or standing at an individual workstation or office
  • Communicate verbally via phone or other communication device.
  • Ability to stand, walk and sit; talk or hear, both in person and by telephone
  • Use hands to type, handle or feel objects or controls; reach with hands and arms.
  • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
  • Work is usually performed in an indoor office environment.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
  • Generous bonus plan based on performance
  • Paid Training
  • Discount Gym Membership
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discounts
  • 401K Plan with match and no vesting
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid time off
  • Company paid Short Term Disability
  • Advertised pay is average base plus bonuses for the Branch Manager position.

This is an Exempt position.
Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization.