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Field Service Dispatcher Jobs (NOW HIRING)

Heavy Equipment Field Service Dispatcher

Mustang, TX · On-site

$16.50 - $22/hr

Heavy Equipment Field Service Dispatcher - Houston, TX (Field Service Dispatcher | Heavy Equipment Technician Dispatch | Caterpillar Field Service Careers) Mustang Cat, the authorized Caterpillar ® ...

Field Service Dispatcher

Sumter, SC · On-site

$16.50 - $22/hr

D2B Groups is seeking a reliable and organized Field Service Dispatcher to join our team. In this role, you will be responsible for coordinating and dispatching field service technicians to various ...

Field Service Dispatcher

Sumter, SC · On-site

$16.25 - $21.75/hr

D2B Groups is seeking a reliable and organized Field Service Dispatcher to join our team. In this role, you will be responsible for coordinating and dispatching field service technicians to various ...

Field Service Dispatcher

Sumter, SC · On-site

$16.25 - $21.75/hr

D2B Groups is seeking a reliable and organized Field Service Dispatcher to join our team. In this role, you will be responsible for coordinating and dispatching field service technicians to various ...

Responsible for schedule, assign, and dispatch of Field Service Technicians to meet customer service requirements, tracking and documenting work, and fulfillment issues. Utilizes Team Management ...

Field Service Dispatcher

Calhoun, GA

$16.25 - $21.75/hr

As the Field Service Dispatcher you will be the point of contact for the Field Service Technician, Manager and Customer. You will be responsible for scheduling, ordering parts, invoicing and keeping ...

Peterson Cat has the immediate need for an experienced Field Service Dispatcher at our San Leandro, CA location. SUMMARY This position is responsible for coordinating the assignments of service ...

Service Dispatcher

Sunnyvale, CA · On-site

$80K - $98K/yr

Responsible for schedule, assign, and dispatch of Field Service Technicians to meet customer service requirements, tracking and documenting work, and fulfillment issues. Utilizes Team Management ...

Field Service Dispatcher

Calhoun, GA

$16.25 - $21.75/hr

As the Field Service Dispatcher you will be the point of contact for the Field Service Technician, Manager and Customer. You will be responsible for scheduling, ordering parts, invoicing and keeping ...

Service Dispatcher

Sunnyvale, CA · On-site

$80K - $98K/yr

Responsible for schedule, assign, and dispatch of Field Service Technicians to meet customer service requirements, tracking and documenting work, and fulfillment issues. Utilizes Team Management ...

Field Service Dispatcher

San Leandro, CA · On-site

$35.55 - $41.77/hr

Peterson Cat has the immediate need for an experienced Field Service Dispatcher at our San Leandro, CA location. SUMMARY This position is responsible for coordinating the assignments of service ...

Field Service Dispatcher

Calhoun, GA · On-site

$16.25 - $21.75/hr

As the Field Service Dispatcher you will be the point of contact for the Field Service Technician, Manager and Customer. You will be responsible for scheduling, ordering parts, invoicing and keeping ...

Field Service Dispatcher

Brooklyn Park, MN

$19.25 - $25.75/hr

Field Service Dispatcher DEPARTMENT : US-Service Operations-Global Service REPORTS TO : Service Operations Supervisor, Commercial Excellence, Americas MAJOR FUNCTION Enables the Field Service ...

Field Service Dispatcher

Brooklyn Park, MN

$19.25 - $25.75/hr

Field Service Dispatcher DEPARTMENT : US-Service Operations-Global Service REPORTS TO : Service Operations Supervisor, Commercial Excellence, Americas MAJOR FUNCTION Enables the Field Service ...

Support field operations by helping maintain an organized dispatch board * Communicate clearly with technicians, customers, and office staff * Maintain accurate job notes and service documentation ...

Field Service Dispatcher

Brooklyn Park, MN · On-site

$19.25 - $25.75/hr

Field Service Dispatcher DEPARTMENT : US-Service Operations-Global Service REPORTS TO : Service Operations Supervisor, Commercial Excellence, Americas MAJOR FUNCTION Enables the Field Service ...

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Field Service Dispatcher information

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$12

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How much do field service dispatcher jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for field service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

How does a Field Service Dispatcher typically manage urgent service requests and ensure timely technician response?

Field Service Dispatchers often face the challenge of balancing scheduled appointments with unexpected urgent requests. To handle this, they use specialized dispatch software to monitor technician locations and availability in real-time, prioritize tasks based on urgency, and communicate directly with both customers and technicians. Effective dispatchers must quickly assess the situation, reassign work as needed, and update all stakeholders to minimize downtime. This fast-paced coordination is essential in maintaining high customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a Field Service Dispatcher, and why are they important?

To thrive as a Field Service Dispatcher, you need strong organizational skills, attention to detail, and experience in scheduling or logistics, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These competencies are crucial for efficiently coordinating field operations, ensuring timely service delivery, and maintaining high customer satisfaction.

What are Field Service Dispatchers?

Field Service Dispatchers are professionals responsible for coordinating and scheduling service calls between customers and field service technicians. They manage incoming requests, assign tasks based on technician availability and expertise, and track the progress of service jobs to ensure timely completion. Field Service Dispatchers also communicate with both customers and technicians to provide updates, resolve issues, and maintain records of service activities. Their role is crucial for efficient operation and customer satisfaction in industries such as utilities, telecommunications, and maintenance services.
More about Field Service Dispatcher jobs
What cities are hiring for Field Service Dispatcher jobs? Cities with the most Field Service Dispatcher job openings:
What states have the most Field Service Dispatcher jobs? States with the most job openings for Field Service Dispatcher jobs include:
What job categories do people searching Field Service Dispatcher jobs look for? The top searched job categories for Field Service Dispatcher jobs are:
Infographic showing various Field Service Dispatcher job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 57% Full Time, 40% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.
Heavy Equipment Field Service Dispatcher

Heavy Equipment Field Service Dispatcher

Mustang CAT

Houston, TX

$17.75 - $23.75/hr

Other

Posted 29 days ago


Mustang CAT rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

38th of 140 rated vehicle equipment hire


Job description

??? Now Hiring: Heavy Equipment Field Service Dispatcher - Houston, TX (Field Service Dispatcher | Heavy Equipment Technician Dispatch | Caterpillar Field Service Careers) Mustang Cat, the authorized Caterpillar dealer for Southeast Texas, is hiring Field Service, Heavy Equipment, Dispatcher, Service Technician, Field Technician, Dispatch, Business Services


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