ZipRecruiter

Log In

1

Field Service Dispatcher Jobs (NOW HIRING)

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

Uses radio or cellular telephone to communicate with field technicians regarding job assignments or ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

Northsound Refrigeration

Service Dispatcher

Ferndale, WA · On-site

$18 - $25/hr

Qualifications * 1-2 years of customer service experience in a related field * Knowledge of dispatch systems or logistics * Demonstrates the ability to work as a team * Outstanding organizational and ...

RTEC Treecare

Service Dispatcher

Falls Church, VA · On-site

$25 - $35/hr

As Service Dispatcher , you will help drive the daily production flow of the company by ... Coordinate with Production leadership and field teams on special equipment needs, scheduling ...

RTEC Treecare

Service Dispatcher

Falls Church, VA · On-site

$25 - $35/hr

As Service Dispatcher , you will help drive the daily production flow of the company by ... Coordinate with Production leadership and field teams on special equipment needs, scheduling ...

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

Uses radio or cellular telephone to communicate with field technicians regarding job assignments or ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

Uses radio or cellular telephone to communicate with field technicians regarding job assignments or ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

RTEC Treecare

Service Dispatcher

Falls Church, VA · On-site

$25 - $35/hr

As Service Dispatcher , you will help drive the daily production flow of the company by ... Coordinate with Production leadership and field teams on special equipment needs, scheduling ...

Marin Humane Society

Field Services Dispatcher

Novato, CA · On-site

$25.90 - $28.77/hr

Marin Humane is seeking a Field Services Dispatcher to serve as the vital communication link ... Experience in dispatch, public safety, call centers, or other high-volume customer service ...

Heritage Home Service

Service Dispatcher

Boxborough, MA · On-site

$25 - $35/hr

Coordinate with field personnel to ensure they have the necessary equipment, tools, and supplies to ... Proven experience in a customer service or dispatching role, preferably in a home services or ...

Akumincorp

Service Dispatcher

Stony Creek, VA · On-site

$17.50 - $23.25/hr

The Equipment Services Dispatcher & Customer Service Representative acts as the primary liaison ... Act as the main point of contact for field units, providing necessary information and updates ...

JF Petroleum Group

Service Dispatcher

Abilene, TX · On-site

$18 - $21/hr

The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service ... Paid training for field personnel * Uniforms provided for field personnel *JF Petroleum Group is an ...

New

JF Group

Service Dispatcher

Metairie, LA · On-site

$20 - $22/hr

The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service ... Paid training for field personnel * Uniforms provided for field personnel *JF Petroleum Group is an ...

New

Heritage Home Service

Service Dispatcher

Boxborough, MA

$18 - $24/hr

Coordinate with field personnel to ensure they have the necessary equipment, tools, and supplies to ... Proven experience in a customer service or dispatching role, preferably in a home services or ...

Harris Company

Service Dispatcher

Fargo, ND · On-site

$18.25 - $24.25/hr

As a Service Dispatcher, you'll build daily schedules, match technicians to service calls, and make ... field team. What You'll Be Part Of You'll work at the center of the service operation ...

New

Air Systems, Inc.

Service Dispatcher

San Jose, CA · On-site

$21.50 - $28.75/hr

Dispatch technicians to service calls using dispatch software, phone, and email * Adjust schedules ... Help resolve scheduling conflicts and field issues that impact job completion * Escalate service ...

Air Systems, Inc.

Service Dispatcher

San Jose, CA · On-site

$21.50 - $28.75/hr

Dispatch technicians to service calls using dispatch software, phone, and email * Adjust schedules ... Help resolve scheduling conflicts and field issues that impact job completion * Escalate service ...

previous page

Showing results 41-60

All JobsTransportation and Storage JobsLogistics JobsTransportation Dispatcher JobsField Service Dispatcher Jobs

Field Service Dispatcher information

See salary details

$12

$21

$30

How much do field service dispatcher jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for field service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is a field service dispatcher?

Field Service Dispatchers are professionals responsible for coordinating and scheduling service calls between customers and field service technicians. They manage incoming requests, assign tasks based on technician availability and expertise, and track the progress of service jobs to ensure timely completion. Field Service Dispatchers also communicate with both customers and technicians to provide updates, resolve issues, and maintain records of service activities. Their role is crucial for efficient operation and customer satisfaction in industries such as utilities, telecommunications, and maintenance services.

How does a field service dispatcher typically manage urgent service requests and ensure timely technician response?

Field Service Dispatchers often face the challenge of balancing scheduled appointments with unexpected urgent requests. To handle this, they use specialized dispatch software to monitor technician locations and availability in real-time, prioritize tasks based on urgency, and communicate directly with both customers and technicians. Effective dispatchers must quickly assess the situation, reassign work as needed, and update all stakeholders to minimize downtime. This fast-paced coordination is essential in maintaining high customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a field service dispatcher, and why are they important?

To thrive as a Field Service Dispatcher, you need strong organizational skills, attention to detail, and experience in scheduling or logistics, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These competencies are crucial for efficiently coordinating field operations, ensuring timely service delivery, and maintaining high customer satisfaction.
More about Field Service Dispatcher jobs

What cities are hiring for Field Service Dispatcher jobs?

Cities with the most Field Service Dispatcher job openings:

What states have the most Field Service Dispatcher jobs?

States with the most job openings for Field Service Dispatcher jobs include:

Field Service Dispatcher jobs near you
Infographic showing various Field Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Service Dispatcher

Dead River Company

Northampton, MA

$20 - $29/hr

Full-time

Re-posted 12 days ago

Dead River Company rating

8.0

Company rating: 8.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

61st of 365 rated logistics

Job description

Join Our Team - Find Your Future!

$20.00 to $29.00 an Hour Depending on Experience

Position Summary:

Looking for an individual that enjoys a fast paced environment and has a high attention to detail. This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department.

Essential Functions:

  • Courteously receives incoming service related calls from customers. Information is received, input into the computer system, and service scheduled.
  • Schedules technicians for routine tune-ups and maintenance work as time allows. Service manager may be consulted to coordinate the scheduling of major repairs or installations.
  • Uses radio or cellular telephone to communicate with field technicians regarding job assignments or job progress updates.
  • Utilizes computer system to input parts and labor information needed to generate an invoice for service work performed.
  • Reconciles billable and non-billable time for service technicians.
  • Coordinates the service contract program by setting up new contracts, renewing and terminating contracts, and scheduling annual contract maintenance work.
  • Assists in controlling parts inventory by accurately recording parts used and assisting technicians with van/pickup restocking.
  • Coordinates Gas Check program by contacting customers, explaining the program, and scheduling technicians. Inputs gas check information into the computer system.

Highly Competitive Compensation and Industry Leading Benefits - Paid weekly!

  • Health Insurance – Premiums as low as $6.41 for full time employees!
  • Dental insurance and Vision Insurance
  • Company Provided Life insurance, Short-term and Long-Term disability
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Tuition assistance for employees and scholarships available for employees’ children
  • Discounts on our products and services
  • Opportunities for growth throughout our footprint.

Education:

A high school education or equivalent is preferred.

Contacts:

Service dispatchers frequently deal with customers, other employees (technicians, drivers, and office personnel), the service manager, and any sales personnel.

Experience:

Although no experience is necessary, some understanding of petroleum products, equipment and basic service is beneficial.

Certification and Testing: No licensing or testing is required for this position.

Decisions Made:

This service dispatcher must plan and schedule technicians time. Routine cleanings and maintenance scheduling decisions are made by the dispatcher. More complex scheduling is made in consultation with the service manager. The dispatcher handles customer complaints and service related issues. Issues that cannot be satisfactorily resolved are referred to the service manager.

Other Attributes Required:

  • Good communication and listening skills
  • Planning and scheduling skills
  • Accuracy, organization, and attention to detail
  • Analytical skills
  • Dependability
  • Courteous demeanor and professional appearance
  • Flexibility to work overtime
  • Ability to work in a dynamic environment without distraction

What Dead River Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply