Front Desk Patient Coordinator

Front Desk Patient Coordinator needed for a busy, multi-disciplinary office. We are an outpatient facility that offers Physical Therapy, Chiropractic care & Acupuncture, under the diagnosis of a board certified physician. We are looking for a candidate that is outgoing, mature, dynamic, professional, and flexible in multi-tasking. The candidate must be a team player and have basic computer skills with a mild to strong understanding of google sheets and excel. This position is considered our " Brand Ambassador". At Maxwell Medical all positions are valued. There is special attention to our Patient Coordinator, Front Desk team as they have the faces and voice that represents the company. This

Essential Duties:

• Managing schedule on EMR .
• Schedule appointments; gather pertinent information needed to complete appointment.
• Confirm insurance status, eligibility and referrals when needed. Confirms insurance authorizations. Confirm appointments.
• Answer multi-line phones.
• Check in and out patients, collect co-pays at time of service.
• Capable, eloquent and skilled enough to discuss patient care and explain services to patients. .
• Prepare billing forms and dictation
• Must be goal oriented/multitask
• Must be able to work 12pm-8pm
• Must be familiar with Google sheets and Excel

Experience:

• Specialty medical office experience preferred.
• Proficiency with goggle sheets/excel/scheduling programs
• Computer proficient to include Microsoft Office/Excel preferred.
• High school diploma/Associates Degree

Additional Responsibilities:

• Demonstrates a commitment to goals, organization values and professionalism through appropriate conduct, dress, verbal and demeanor at all times.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff