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Front Desk Scheduler Jobs (NOW HIRING)

Radiology Front Desk Scheduler

Mount Kisco, NY · On-site

$18.75 - $23.75/hr

Optum NY/NJ, is seeking a Radiology Front Desk Scheduler to join our team in Katonah, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of ...

Front Desk Scheduler

Glendale, AZ · On-site

$23 - $31/hr

Collaborate with dental staff to maintain schedule accuracy and address any adjustments or patient needs. * Assist in training new staff members on front desk operations as required. * Participate in ...

Radiology Front Desk Scheduler Float Optum NY/NJ, is seeking a Radiology Front Desk Scheduler Float to join our team in Poughkeepsie, NY. Optum is a clinician-led care organization that is changing ...

Radiology Front Desk Scheduler Float

Poughkeepsie, NY · On-site

$16 - $19/hr

Optum NY/NJ, is seeking a Radiology Front Desk Scheduler Float to join our team in Poughkeepsie, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a ...

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Front Desk Scheduler information

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$12

$19

$27

How much do front desk scheduler jobs pay per hour?

As of May 29, 2026, the average hourly pay for front desk scheduler in the United States is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Scheduler, and why are they important?

To thrive as a Front Desk Scheduler, you need strong organizational skills, attention to detail, and experience in scheduling or administrative support, often with a high school diploma or equivalent. Familiarity with scheduling software, office management tools, and multi-line phone systems is typically required. Excellent communication, problem-solving, and customer service skills help you handle inquiries and resolve conflicts effectively. These skills ensure smooth appointment management, a positive client experience, and the efficient operation of a front office.

How does a Front Desk Scheduler typically collaborate with other departments in a healthcare facility?

Front Desk Schedulers work closely with medical staff, billing teams, and administrative departments to ensure appointments are accurately scheduled and patient flow runs smoothly. They communicate regularly with nurses and physicians to coordinate availability and handle last-minute changes or urgent requests. Building strong relationships with these teams is essential for resolving scheduling conflicts and providing excellent patient service. This collaboration not only supports daily operations but also helps schedulers develop a broader understanding of the facility, which can be valuable for career advancement.

What are Front Desk Schedulers?

Front Desk Schedulers are administrative professionals responsible for managing the scheduling and appointment-setting processes at the front desk of an organization, such as a medical office, spa, or corporate environment. They greet visitors, answer phones, coordinate calendars, and ensure that appointments are accurately booked and confirmed. Their role is crucial to maintaining efficient office operations and providing excellent customer service, as they often serve as the first point of contact for clients or patients. In addition to scheduling, they may handle basic administrative tasks, manage records, and facilitate communication between staff and clients.

What is the difference between Front Desk Scheduler vs Receptionist?

AspectFront Desk SchedulerReceptionist
Primary RoleScheduling appointments and managing calendarsGreeting visitors, answering phones, and administrative support
Required SkillsScheduling software, organization, communicationCustomer service, communication, multitasking
Work EnvironmentHealthcare, clinics, officesMedical offices, corporate reception areas
CertificationsNone typically required, but familiarity with scheduling software helpfulNone typically required

While both roles are vital front-office positions, a Front Desk Scheduler primarily focuses on managing appointments and calendars, whereas a Receptionist handles visitor interactions and general administrative tasks. The roles often overlap but serve distinct functions within the same work environment.

More about Front Desk Scheduler jobs
What cities are hiring for Front Desk Scheduler jobs? Cities with the most Front Desk Scheduler job openings:
What states have the most Front Desk Scheduler jobs? States with the most job openings for Front Desk Scheduler jobs include:
Infographic showing various Front Desk Scheduler job openings in the United States as of May 2026, with employment types broken down into 52% Full Time, 46% Part Time, 1% Temporary, and 1% Contract. Highlights an 60% Physical, and 40% Remote job distribution, with an average salary of $40,623 per year, or $19.5 per hour.
Front Desk Scheduler

$18.13 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Kitsap Mental Health Services rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Front Desk Representative
Hiring Range: $18.13 - $21.75per hour
Benefits at a Glance
  • Comprehensive Coverage: Health, Dental & Vision
  • Generous PTO: Up to 19 days + 2 mental health days + 10 holidays(pro-rated for part-time)
  • Fully Paid YMCA Membership for you and eligible family members
  • Company-Paid Life & Disability Insurance
  • Student Loan Assistance & Professional Development
  • 403(b) Retirement Plan with Company Contributions
  • Employee Assistance Program (EAP)
  • Pet Insurance
  • Free Wellness App (2MorrowHealth)
  • Collaborative, Supportive Team Environment

Job Summary:The Customer Service - Front Desk Representative is responsible for assisting clients at the front desk reception area. The Front Desk Representative also coordinates and organizes appointments and documentation to facilitate the smooth running of reception area.
General Summary of Duties:
  • Provides a positive first impression of Kitsap Mental Health Services to clients and visitors by extending a cordial welcome and assisting with needs.
  • Maintains and schedules appointments following agency scheduling policies.
  • Performs patient registration tasks to facilitate customer service. (e.g. schedules patient appointments, takes phone calls, register and update demographics for client accounts).
  • Update client billing information. Process payments and co-payments.
  • Maintain and manage clients records
  • Keeps the lobby entrance tidy (e.g. picks up trash). Alerts housekeeping or maintenance of more extensive needs.
  • Provides direction and wayfinding assistance to clients and visitors
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Supervisory Responsibilities:None
Minimum Qualifications:
EXPERIENCE: Experienced (minimum 2 years of customer service experience)
Preferred Qualifications:
EDUCATION: High School Diploma or GED
EXPERIENCE: Course work in medical/psychiatric terminology.
Experience using an Electronic Medical Record (EMR).
Performance Requirements:
KNOWLEDGE:
  • Working knowledge of healthcare insurance.
  • Knowledge of electronic medical records.
  • Knowledge of general administrative and clerical procedures.
SKILLS:
  • Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
  • Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
  • Familiarity with computers is very important - staff will learn to use our Electronic Medical Record system, scheduling system, and need to be able to navigate the Microsoft Office.
  • Confidentiality - able to maintain confidentiality and adhere to ethical standards
ABILITIES:
  • Demonstrated ability to work in stressful situations (i.e., clients in crisis, numerous telephone calls).
  • Demonstrated ability to work independently and as a team member.
  • Adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people.
  • The ability to operate a personal computer, fax machine, printer, and copier proficiently.
Equipment Operated:Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Office.
Mental/Physical Requirements:While performing the job duties, the employee must walk, sit, use hands and fingers, reach with arms, talk, or listen. Frequent mobility and/or sitting required for extended periods.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or anyaspect whichmakes someone unique.
Employment Type: Full-Time