Host Homes Case Manager

JOB TITLE: Host Homes Case Manager

REPORTS TO: Director of Housing

SCHEDULE: Monday-Friday (8:00am-4:30pm)

LOCATION: Santa Monica, CA

STATUS: Full-Time, 40 hrs/wk, Non-Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below]

SALARY RANGE: $21.00-$22.60/hr

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

The Host Home Case Manager will work with the Host Home Program at Safe Place for Youth to provide case management services for SPY members experiencing homelessness. The Host Home Case Manager is expected to provide support and services to residents, most of which have a variety of complex health, functional, and social needs, in order to help them transition back into the community. The Host Home Case Manager will assist residents in breaking the cycle of homelessness by establishing and pursuing a permanent housing plan, and aiding residents in accessing and maintaining other supportive services in the community. The role will collaborate with other departments to ensure that residents have a successful onboarding, stay, and existence from the ABH project.

The ideal candidate will have a strong understanding of direct service to at-risk populations and trauma-informed care. Specific knowledge or experience related to transitional aged youth experiencing homelessness is a plus.

WHAT YOU’LL DO:

• Collaborate with Member Services Program Manager to build and create Host Home Case Management Program that is inline with existing SPY Case Management Program
• Provide training and continual support with Host Home Case Management team on direct services policies including but not limited to data input into Civicore (SPY’s internal database) and Clarity/HMIS (CES regional database); administration of needed assessments; referrals to partner agencies; housing applications; problem solving philosophy; system navigation etc.
• Uphold SPY’s cultural approach including philosophies of harm reduction, trauma informed care, healing centered, positive youth development, low barrier, housing first, crisis intervention and de-escalation
• Collect data for Case Management Program for monthly quarterly, yearly and donor
• reports as needed
• Supervise case managers and support workers along with other Senior Case manager supporting SPY members with varying needs
• Build individualized case plans for SPY members and support staff in developing and implementing individualized care plans around identified housing goals including increasing mainstream benefits; gathering necessary documents; connecting with education/employment services; and referring to health services as needed
• Meet with assigned residents a minimum of 1x/week to ensure progression towards housing and social goals
• Work within Youth Coordinated Entry System (YCES) to link young people to housing services and help them reunify with personal connections (family and friends) as appropriate
• Conduct and complete all resident intakes and administer Next Step Tools assessments and reassessments as needed
• Provide ongoing case management services that will support successful housing outcomes, decrease social isolation, increase member’s sense of self-efficacy, reduce homelessness recidivism and deter evictions
• Collaborate with partner organizations to coordinate members’ care and to ensure they receive the services and support they need to achieve and maintain physical and mental health, and housing stability
• Assist with housing applications, complete supportive and subsidized housing paperwork, and survey rental market for affordable housing
• Develop close working relationships with local service providers, outreach workers, case managers, landlords and collaborative agencies
• Provide ongoing information, referrals, linkages, and advocacy for members
• Provide all members with a home-like environment for the duration of their stay
• Complete and submit all required forms, case records, statistical reports and documentation to the ABH Program Manager within designated timelines
• Participate in developing new programs/services and collaborate with team members in implementing and creating work policies
• Collect data for programs for monthly quarterly, and yearly reports
• Transport youth as deemed necessary
• Utilize a harm-reduction, trauma-informed, and housing first approach
• Provide mediation and crisis intervention to youth as needed Participate in community and collaborative meetings as directed
• Other duties as assigned to support the goals of the organization.

WHAT YOU’LL NEED:

• Bachelors Degree in social services, psychology, or any related field is preferred, but not required.
• 1-2 years of experience working with vulnerable populations is required.
• 1-2 years of experience providing case management, counseling or related experience is services to the unhoused population is required.
• 2+ years experience providing direct services to high-risk youth including counseling and advocacy is required. A commitment to and passion for the mission, vision, values and culture of SPY.
• Understanding of the needs of vulnerable LGBTQ+ communities and youth of color and commitment to integrating youth voice and best practices into all components of the Host Home Program.
• Experience working in highly independent and collaborative settings.
• Experience recruiting, training, and supporting staff, volunteers, teams, community coalitions, and/or another group working toward a common goal.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations, including drugs, alcohol, controlled substances, within the past 24 months
• Reckless driving, including hit and runs, within the past 24 months
• At fault accidents, resulting in fatality or serious injury, within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below:

https://www.dmv.ca.gov/portal/customer-service/request-vehicle-or-driver-records/online-driver-record-request/

For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application