Customer Literature Technical Writer (20-07356)

ICONMA

Madison Heights, MI

Expired: over a month ago Applications are no longer accepted.

Contractor

Job Description

Author will be responsible for authoring responsible for validation of supplied automotive service documents and capture opportunities to identify errors, suggest corrections, enhance quality and clarity of document, and submit details to client.
Manage new and current documents within change control database - SharePoint.
Support technical leads in completing vehicle projects.
Ensure accurate reporting on vehicle project progress to leadership.
Apply automotive knowledge in order to identify appropriate content in publications.
Interact with internal and external authoring teams, on-site validation teams, and team members from around the globe.
At times, responsible for answering dealer feedback.
Fill out timesheets, job tracking logs, and gather information from assignments accurately.

Top Skills:

Automotive skills : Working knowledge/understanding of automotive vehicles; dealership/technician experience preferred: service industry, service equipment (5+yrs)
Computer skills : Microsoft applications (Excel; Intermediate/advanced), Windows applications (IE/Edge/Chrome/Firefox)
Data Mining : Experience working within client tools; Global Service Information (GSI), Global Connect
Self-motivated with the ability to learn quickly, set priority, and work with minimal oversite.
Attention to detail, who can investigate issues and verify information.
Positive attitude to change, with ability to give and present feedback to superior(s).

Additional Education & Certifications:

One ASE or two State of Michigan automotive repair certifications.

Screening Question,

One ASE or two State of Michigan automotive repair certifications.
Working knowledge/understanding of automotive vehicles; dealership/technician experience preferred: service industry, service equipment
experienced in authoring or validating Automotive service document.

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Company Description

ICONMA is a certified Woman-Owned nationwide consulting firm providing Professional Staffing and Project Based Services and Solutions for Fortune 1000 clients in a broad range of industries.

Our areas of expertise include Information Technology, Engineering, Accounting/Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Clerical, Call Center, Human Resources, and Marketing/Creative. ICONMA has a nationwide presence that helps us support our national clients. For more information, please visit us at www.iconma.com.

Why Work Here?

Amazing opportunity to work for top-notch Clients!

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers’ staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers’ competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee’s and company’s success.