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Service Writing Jobs (NOW HIRING)

S & F Automotive Inc

Service Writer

Pikesville, MD

Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills. Company Description Operating since 1948 ...

Kolar Tire & Auto

Service Writer

Helena, MT

$18 - $28/hr

  • Medical

  • PTO

... writing preferred (but we will train the right candidate) -Strong communication and interpersonal skills -Ability to multitask in a fast-paced environment -Basic computer skills and knowledge of ...

Toyota of Naperville

Service Writer

Naperville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have minimum of 3 years prior Service Writing Experience * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career with a ...

Toyota of Naperville

Service Writer

Naperville, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have minimum of 3 years prior Service Writing Experience * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career with a ...

Toyota of Naperville

Service Writer

Naperville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have minimum of 3 years prior Service Writing Experience * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career with a ...

Colorado Car Care Center

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Automotive Service Writer

Aurora, CO · On-site

$20/hr

  • PTO

Previous experience in automotive service writing, service advising, or automotive repair preferred. * Strong understanding of automotive systems and repair terminology. * Excellent customer service ...

Midas - Touch of Gold

Service Advisor/Service Writer

Hobart, IN · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Benefits: * Health insurance * Paid time off * Training & development * Vision insurance * 401(k) * 401(k) matching * Bonus based on performance * Competitive salary * Dental insurance * Employee ...

Easton Motors

Service Writer

Wisconsin Dells, WI · On-site

$55K - $75K/yr

High school diploma or GED preferred. * 1-3 years of service writing experience preferred. * General automotive knowledge (1-2 years) required. Skills & Qualifications: * Exemplary customer service ...

Midas

Service Advisor/Service Writer

Crawfordsville, IN · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Southern Tire Mart at Pilot

Service Writer

Plymouth, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

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Service Writing information

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$11

$24

$42

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
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What states have the most Service Writing jobs?

States with the most job openings for Service Writing jobs include:

Service Writing jobs near you
Infographic showing various Service Writing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

S & F Automotive Inc

Pikesville, MD

Full-time

Re-posted 21 days ago

Job description

Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be responsible for the following;

Greeting Customers, Answering Phones, Preparing Estimates, Opening and Closing work orders, Sourcing parts from multiple vendors to ensure best pricing availability, Preparing Shipments as needed, and other duties.

Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills.   

Company Description

Operating since 1948, Pikesville Automotive is a well established car repair shop located in Pikesville, MD.