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Service Writing Jobs (NOW HIRING)

S & F Automotive Inc

Service Writer

Pikesville, MD

Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills. Company Description Operating since 1948 ...

All Roads

Service Writer - 2nd Shift

Rosedale, MD · On-site

$50K/yr

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

Meineke

Service Writer

Tampa, FL · On-site

Comfortable speaking with customers and writing clear, accurate service notes. * Customer Service Experience : Prior experience in retail, service writing, or a customer-facing role preferred.

Meineke Car Care Center

Service Writer

Tampa, FL · On-site

Comfortable speaking with customers and writing clear, accurate service notes. * Customer Service Experience : Prior experience in retail, service writing, or a customer-facing role preferred.

All Roads

Service Writer - 2nd Shift

Rosedale, MD

$50K/yr

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

Pauline's Automotive

Auto Service Writer

Sebastopol, CA · On-site

$40K - $100K/yr

Qualifications: * 2+ years of sales experience * 2+ years of service writing experience * Exceptional phone and people skills * Natural go-getter that always strives to excel Work Schedule: As our ...

Midas

Service writer

Canton, MI · On-site

$70K - $98.80K/yr

Prior experience in automotive service writing or customer service preferred. * Strong communication and interpersonal skills. * Ability to multitask in a fast-paced environment. * Basic automotive ...

Saia LTL Freight

Service Writer

Burr Ridge, IL

$27.05 - $31.20/hr

High school diploma or GED. * 2+ years of maintenance, service writing, or related experience. * Knowledge of transportation and diagnostic software. * Proficiency in Microsoft Office. Pay Rate: $27 ...

Posillico

Heavy Equipment Service Writer

Houston, TX · On-site

Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. * Valid driver's license with the ability to ...

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How much do service writing jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for service writing in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

More about Service Writing jobs
What cities are hiring for Service Writing jobs? Cities with the most Service Writing job openings:
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Service Writing jobs near you
Infographic showing various Service Writing job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 59% Full Time, 18% Part Time, 3% Temporary, and 19% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

S & F Automotive Inc

Pikesville, MD

Full-time

Posted 8 days ago

Job description

Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be responsible for the following;

Greeting Customers, Answering Phones, Preparing Estimates, Opening and Closing work orders, Sourcing parts from multiple vendors to ensure best pricing availability, Preparing Shipments as needed, and other duties.

Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills.   

Company Description

Operating since 1948, Pikesville Automotive is a well established car repair shop located in Pikesville, MD.