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Service Writing Jobs (NOW HIRING)

Skyworks

Service Writer

Houston, TX · On-site

Organize customer service requests Previous service writing experience is preferred. Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Health savings ...

Skyworks

Service Writer

Baytown, TX · On-site

Organize customer service requests Previous service writing experience is preferred. Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Health savings ...

Oasis Outdoors

Service Writer

Marion, IL · On-site

Experience: 1-2 years in customer service, sales, or service writing in the RV, automotive, or powersports industries. * Skills: Excellent communication, ability to multitask in a fast-paced ...

Kolar Tire & Auto

Service Writer-Bozeman

Helena, MT

... writing preferred (but we will train the right candidate) -Strong communication and interpersonal skills -Ability to multitask in a fast-paced environment -Basic computer skills and knowledge of ...

All Roads

Service Advisor - Writer

Rosedale, MD

$55K - $65K/yr

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

All Roads

Service Advisor - Writer

Rosedale, MD

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

All Roads

Service Advisor - Writer

Rosedale, MD

$50K/yr

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

OmniForce Solutions

Service Writer

Odessa, TX · On-site

Previous experience in service writing, inside sales, customer service, or industrial supply preferred * Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is ...

Meineke

Service Writer

Tampa, FL · On-site

Comfortable speaking with customers and writing clear, accurate service notes. * Customer Service Experience : Prior experience in retail, service writing, or a customer-facing role preferred.

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Service Writing information

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$11

$24

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How much do service writing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service writing in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
More about Service Writing jobs
What cities are hiring for Service Writing jobs? Cities with the most Service Writing job openings:
What states have the most Service Writing jobs? States with the most job openings for Service Writing jobs include:
What job categories do people searching Service Writing jobs look for? The top searched job categories for Service Writing jobs are:
Service Writing jobs near you
Infographic showing various Service Writing job openings in the United States as of June 2026, with employment types broken down into 28% Full Time, 69% Part Time, 2% Temporary, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Service Writer

Service Writer

Skyworks

Houston, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Open and organize work orders for customer equipment.

  • Assist the Service Manager with fleet organization in the operating system.

  • Organize customer service requests.

Job description

Service Writer Opportunity

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences.

Our branch in Baytown will open soon. We are looking for a Service Writer to assist the parts department. The ideal Service Writer is professional and detail-oriented. In this position the candidate will:

  • Open and organize work orders for customer equipment
  • Assist the Service Manager with fleet organization in the operating system
  • Organize customer service requests

Previous service writing experience is preferred.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

#INDCORP

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About Skyworks

Sourced by ZipRecruiter

We are empowering the wireless networking revolution, connecting people, places and things around the world. As the demand for ubiquitous, “always-on” connectivity increasingly expands, our innovative, high performance analog semiconductors are enabling breakthrough communication platforms from global industry leaders – changing the way we live, work, play and learn. Through our broad technology expertise and one of the most extensive product portfolios in the industry, we are Connecting Everyone and Everything, All the Time.

Industry

Construction

Company size

201 - 500 Employees

Headquarters location

Buffalo, NY, US

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