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Service Writing Jobs (NOW HIRING)

Amer Technology

Service Writer

Williston, ND · On-site

$13 - $17/hr

Required Military experience - Maintenance, or Former Dealership/Automotive Service writing experience. Proficient computer skills. Specifically Microsoft Office applications Proficient or familiar ...

S & F Automotive Inc

Service Writer

Pikesville, MD

Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills. Company Description Operating since 1948 ...

Valley Auto Service Inc

Service Writer

Madera, CA · On-site

$16.90/hr

Minimum 2 years of experience in automotive service writing or automotive repair facility preferred. * Knowledge of automotive systems and maintenance services is preferred, familiarity with Toyota ...

All Roads

Service Advisor - Writer

Rosedale, MD

$55K - $65K/yr

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

All Roads

Service Advisor - Writer

Rosedale, MD · On-site

$50K/yr

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

Toyota of Naperville

Service Writer

Naperville, IL

Must have minimum of 3 years prior Service Writing Experience * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career with a ...

All Roads

Service Advisor - Writer

Rosedale, MD

Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers. Schedule & Compensation * Monday - Friday 1pm ...

Meineke - 1247

Service Writer

Ocala, FL

$18 - $21/hr

Prior automotive service writing, service advising, or related sales experience preferred * Strong communication skills. You're comfortable on the phone, face-to-face, and under pressure * Customer ...

OmniForce Solutions

Service Writer

Odessa, TX · On-site

Previous experience in service writing, inside sales, customer service, or industrial supply preferred * Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is ...

OmniForce Solutions

Service Writer

Houston, TX · On-site

Previous experience in service writing, inside sales, customer service, or industrial supply preferred * Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is ...

THERMO KING

Service Writer, TK

Delmar, DE · On-site

$18 - $25/hr

Experience in Service writing/coordinating. * Ability to work with several computer-based programs including Microsoft office. * Ability to learn and be proficient in using company's business system ...

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Service Writing information

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$11

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How much do service writing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service writing in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
More about Service Writing jobs
What cities are hiring for Service Writing jobs? Cities with the most Service Writing job openings:
What states have the most Service Writing jobs? States with the most job openings for Service Writing jobs include:
What job categories do people searching Service Writing jobs look for? The top searched job categories for Service Writing jobs are:
Service Writing jobs near you
Infographic showing various Service Writing job openings in the United States as of June 2026, with employment types broken down into 28% Full Time, 69% Part Time, 2% Temporary, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Service Writer

Service Writer

Amer Technology

Williston, ND • On-site

$13 - $17/hr

Contractor

Posted 2 days ago

Job description

Additional Information

Service Writer

3-6 Months

Williston ND 58801

Pay Rate $13-17/hr

Service Writer

Job Summary:

The role of the CMMS Clerk is to:

Work as a liaison between operations and maintenance groups such that units coming in for repairs/inspections move through the defined maintenance process safely and efficiently.

Relationships:

Reports directly to the facility Maintenance Manager

Essential Responsibilities and Duties:

The Service Writer must/is:

Liaison between operations and maintenance teams to ensure they understand the timelines for ongoing repairs/inspections.

Monitor compliance of accuracy, completeness, and timeliness of fleet information into the appropriate business systems.

Support the maintenance operation by coordinating any required 3rd party repairs/inspections of fleet assets

Support the maintenance operation by coordinating with stores teams to ensure ample shop supplies

Support the maintenance operation by ensuring required DOT documentation is available for the fleet

When capable, act as a resource for some training or technical issues or troubleshooting related to Maintenance Business Systems, in particular the CMMS.

Previous Experience and Competencies:

Required

Military experience - Maintenance, or Former Dealership/Automotive Service writing experience.

Proficient computer skills. Specifically Microsoft Office applications

Proficient or familiar with Computerized Maintenance Management Software (CMMS)

Military experience - Maintenance, or Former Dealership/Automotive Service writing experience. Proficient computer skills.


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