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Service Writing Jobs in New York (NOW HIRING)

JAB Automotive

Be Seen First

Part-Time Auto Repair Service Writer

Woodbridge, NJ · On-site

$25 - $28/hr

Qualifications - Previous automotive service writing, customer service, or automotive office experience preferred - Basic computer proficiency. - Professional and dependable work ethic.

GNB Auto Repair Inc.

Service Writer

Queens, NY

Writing repair orders and obtaining customer email addresses for better communication * Referring to our shop management maintenance guide to advise customers of upcoming services needed * Working ...

GNB Auto Repair Inc.

Service Writer

Queens, NY · On-site

Writing repair orders and obtaining customer email addresses for better communication * Referring to our shop management maintenance guide to advise customers of upcoming services needed * Working ...

CarGuys Inc.

Automotive Service Writer

Paramus, NJ

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians. Knowledge of automotive diagnostics, maintenance, and repair processes.

New

CarGuys Inc.

Automotive Service Writer

Paramus, NJ

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians. Knowledge of automotive diagnostics, maintenance, and repair processes.

New

Car Guys

Automotive Service Writer

Staten Island, NY · On-site

Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians. Knowledge of automotive diagnostics, maintenance, and repair processes.

New

SONSRAY

Service Writer

Carlstadt, NJ · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Writer Location: Carlstadt, NJ Job Type: Full-time Salary Range: $22-$27 hour DOE Position Summary: The Service Writer serves as the primary point of contact between customers and the service ...

2-J S Auto Repair LLC

Automotive Service Writer

Matawan, NJ · On-site

$75K - $125K/yr

  • Medical

  • Retirement

  • PTO

Competitive Compensation Job Summary We are seeking an experienced Automotive Service Writer, with exceptional sales knowledge to join our team. In this role, you will assess customers concerns and ...

SONSRAY

Service Writer

Farmingdale, NY · On-site

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Service Writer Location: Farmingdale, NY Job Type: Full-Time Salary Range: $23 to $27 per hour depending on exp. Position Summary: The Service Writer is the primary point of contact ...

Caskinette Ford

Service Writer

Manhattan, NY · On-site

Automotive Service Advisor / Service Writer Caskinette Ford | Carthage, NY Why Join Caskinette Ford? Caskinette Ford, one of the highest-volume Ford dealerships in the North Country, is growing our ...

New

Springfield Acura

SERVICE WRITER

Springfield, NJ · On-site

$70K - $125K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Preparing estimates and writing repair orders * Maintaining accurate customer records and building ... Previous Automotive Service Advisor/Writer experience * Dealertrack DMS experience preferred

Springfield Acura

SERVICE WRITER

Springfield, NJ · On-site

$70K - $125K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Preparing estimates and writing repair orders * Maintaining accurate customer records and building ... Previous Automotive Service Advisor/Writer experience * Dealertrack DMS experience preferred

United Rentals - French

Service Writer

Stamford, CT

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

New

United Rentals

Service Writer

Stamford, CT · On-site

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

New

United Rentals

Service Writer

Stamford, CT

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

New

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All JobsService Writing JobsService Writing Jobs in New York

Service Writing information

See New York salary details

$12

$26

$46

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in New York is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in New York are hiring for Service Writing jobs?

Cities in New York with the most Service Writing job openings:

Service Writing jobs near you
Infographic showing various Service Writing job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,270 per year, or $26.6 per hour.

Part-Time Auto Repair Service Writer

JAB Automotive

Woodbridge, NJ • On-site

$25 - $28/hr

Part-time

Posted 21 days ago

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Job description

We're looking for a friendly, organized, and dependable Part-Time Auto Service Writer to join our busy family-owned auto repair shop. Schedule - Monday-Friday: 3:00 PM – 6:30 PM - Every other Saturday: 8:00 AM – 3:00 PM Responsibilities - Answer incoming phone calls and schedule appointments. - Prepare repair estimates and explain recommended services. - Communicate between customers and technicians regarding vehicle repairs and updates. - Process invoices and accept customer payments. - Assist with parts ordering and general office duties as needed. Qualifications - Previous automotive service writing, customer service, or automotive office experience preferred - Basic computer proficiency. - Professional and dependable work ethic.