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Service Writing Jobs in New York (NOW HIRING)

Writer

New York, NY · On-site +1

Everyone was writing up their sexual experiences. Invented, overheard, researched from Krafft-Ebing and medical books. We had comical conversations. We told a story and the rest of us had to decide ...

Software engineer, agents

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our ... Design, implement, and maintain scalable, secure agent-driven services and systems that ...

... and service-oriented project delivery. Responsibilities * Review architectural and consultant ... At least 4+ years of specification writing experience within architecture, construction, or a ...

Exceptional legal research, writing, and analytical skills * Strong understanding of litigation procedures and motion practice * Ability to work under tight deadlines and manage multiple priorities ...

Exceptional legal research, writing, and analytical skills * Strong understanding of litigation procedures and motion practice * Ability to work under tight deadlines and manage multiple priorities ...

Strategic account executive (East)

New York, NY · On-site

$340K - $350K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through ...

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service ...

Security engineer, detection and response

Manhattan, NY · On-site

$140 - $210/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through ...

Automotive Service Advisor Writer

Hazlet, NJ

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service ...

Automotive Service Advisor Writer

Howell, NJ

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service ...

CMC Writer Job Location: Paramus, NJ Job Type: Contract * Author and review CMC sections of regulatory submissions (IND, NDA, BLA, MAA, IMPD) in CTD/eCTD format. * Manage timelines and deliverables ...

Automotive Service Advisor

Hicksville, NY · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Automotive Service Advisor / Service Writer Grand Prix Subaru - Hicksville, NY Part of the VIP Automotive Group Full-Time | 5-Day Work Week | Saturday Required Earn $100,000 - $150,000+ Per Year ...

Showing results 21-40

Service Writing information

See New York salary details

$12

$26

$46

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in New York is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in New York are hiring for Service Writing jobs?

Cities in New York with the most Service Writing job openings:

Infographic showing various Service Writing job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,270 per year, or $26.6 per hour.

Service WriterParts Specialist

Paul's Auto Restorations of NY Inc

Deer Park, NY • On-site

Other

Re-posted yesterday


Job description

Pauls Auto Restoration of NY Inc. is one of the Northeast's premier classic car, muscle car and custom 4x4 restoration facilities, specializing in high-end restorations, resto-mods and specialty vehicle builds.

This role supports our technicians, customers, and restoration projects by managing customer service, job documentation, parts sourcing and insurance claim coordination.

If you understand the difference between a factory restoration, a resto-mod, and a custom build, we want to meet you.

Key Responsibilities

Customer & Service Management • Write service tickets and restoration job orders • Communicate with clients regarding project status and repairs • Prepare estimates and work approvals • Coordinate workflow with technicians and shop management • Maintain accurate repair documentation and project notes

Classic Car Insurance Claims • Write collision and comprehensive insurance estimates for classic vehicles • Work with insurance adjusters and appraisers • Document vehicle damage and repair procedures • Prepare supplements and additional claim documentation • Understand classic car valuation and restoration repair methods

Parts Management & Sourcing • Source and order parts for classic cars, muscle cars and 4x4 builds • Work with restoration vendors and specialty suppliers • Manage parts receiving, labeling and technician distribution • Process parts returns and warranty issues • Maintain parts organization and inventory tracking

Shop Support • Assist technicians with parts lookups and build specifications • Track project parts and materials for restoration builds • Support shop scheduling and job progression • Help maintain organized parts storage areas

Qualifications

Required Experience

• 5+ years automotive service writing or parts management • Strong understanding of classic, muscle, and vintage vehicles • Familiar with resto-mods, suspension upgrades, and modern drivetrain swaps • Experience sourcing parts from specialty vendors • Ability to read repair procedures and technical documentation

Preferred Experience • Experience writing classic car insurance claims or restoration estimates • Familiar with collision/comprehensive claims documentation • Experience working in restoration or specialty vehicle shops

Skills

• Extremely organized • Excellent communication skills • Strong attention to detail • Ability to manage multiple projects simultaneously • Comfortable working in a fast-paced restoration shop environment • Self-starter with problem solving ability