Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
New
Quick apply
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
New
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
New
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
New
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
New
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
New
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Quick apply
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service-Writer
Murray, KY · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Murray, KY · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service Writer
Louisville, KY · On-site
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...
Service Writer
Louisville, KY · On-site
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...
Service Express Writer
$18 - $20/hr
Express Service Writer Description Our Express Service Team works together to expediently handle our customers basic service needs and keep the main shop writers and technicians focused on heavier ...
Service Express Writer
$18 - $20/hr
Express Service Writer Description Our Express Service Team works together to expediently handle our customers basic service needs and keep the main shop writers and technicians focused on heavier ...
Service Express Writer
Louisville, KY · On-site
$18 - $20/hr
Express Service Writer Description Our Express Service Team works together to expediently handle our customers basic service needs and keep the main shop writers and technicians focused on heavier ...
Service Express Writer
Louisville, KY · On-site
$18 - $20/hr
Express Service Writer Description Our Express Service Team works together to expediently handle our customers basic service needs and keep the main shop writers and technicians focused on heavier ...
Service Express Writer
$18 - $20/hr
Service Express Writer Bachman Subaru - Louisville, KY 40299 Salary Range $18.00 - $20.00 Hourly Overview Bachman Auto Group is a family owned company that started in 1985 and is founded on the ...
Service Express Writer
$18 - $20/hr
Service Express Writer Bachman Subaru - Louisville, KY 40299 Salary Range $18.00 - $20.00 Hourly Overview Bachman Auto Group is a family owned company that started in 1985 and is founded on the ...
Service Writer 2nd Shift
Louisville, KY · On-site
SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer service. The ...
Service Writer 2nd Shift
Louisville, KY · On-site
SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer service. The ...
Service Writer 2nd Shift
Louisville, KY · On-site
SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer service. The ...
Service Writer 2nd Shift
Louisville, KY · On-site
SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer service. The ...
Service Writer 2nd Shift
Louisville, KY · On-site
SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer service. The ...
Service Writer 2nd Shift
Louisville, KY · On-site
SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer service. The ...
Service Writer - Morgantown KY Morgantown Terminal - Morgantown, KY 42261 Overview Salary Range $20.00 - $25.00 Hourly Level Experienced Position Type Full Time Job Shift Monday - Friday: 7:30am to 4 ...
New
Service Writer - Morgantown KY Morgantown Terminal - Morgantown, KY 42261 Overview Salary Range $20.00 - $25.00 Hourly Level Experienced Position Type Full Time Job Shift Monday - Friday: 7:30am to 4 ...
New
Description SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer ...
Description SERVICE WRITER - 2nd Shift Reports To: Service Manager Summary The primary function of the Service Writer is to ensure customers are greeted warmly and to provide extra-mile customer ...
Automotive service writer
Radcliff, KY · On-site
$45K - $55K/yr
Automotive repair service writer/ service manager. Experience in preparing estimates and recommending maintenance services. Tire experience as well. Compensation: $45,000.00 - $55,000.00 per year ...
Automotive service writer
Radcliff, KY · On-site
$45K - $55K/yr
Automotive repair service writer/ service manager. Experience in preparing estimates and recommending maintenance services. Tire experience as well. Compensation: $45,000.00 - $55,000.00 per year ...
Automotive Repair Service Writer/ Service Manager From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for ...
Automotive Repair Service Writer/ Service Manager From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for ...
Automotive service writer
Elizabethtown, KY · On-site
$45K - $55K/yr
Automotive repair service writer/ service manager. Experience in preparing estimates and recommending maintenance services. Tire experience as well. Compensation: $45,000.00 - $55,000.00 per year ...
Automotive service writer
Elizabethtown, KY · On-site
$45K - $55K/yr
Automotive repair service writer/ service manager. Experience in preparing estimates and recommending maintenance services. Tire experience as well. Compensation: $45,000.00 - $55,000.00 per year ...
Service Writing information
See Kentucky salary details
$10.23 - $12.66
7% of jobs
$12.66 - $15.09
11% of jobs
$15.75 is the 25th percentile. Wages below this are outliers.
$15.09 - $17.52
24% of jobs
The median wage is $18.66 / hr.
$17.52 - $19.95
16% of jobs
$19.95 - $22.38
14% of jobs
$22.91 is the 75th percentile. Wages above this are outliers.
$22.38 - $24.81
8% of jobs
$24.81 - $27.24
7% of jobs
$27.24 - $29.67
4% of jobs
$29.67 - $32.10
3% of jobs
$32.10 - $34.52
2% of jobs
$34.52 - $36.95
2% of jobs
$10
$21
$36
How much do service writing jobs pay per hour?
As of Jun 11, 2026, the average hourly pay for service writing in Kentucky is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $24.23 per hour, depending on experience, location, and employer.
What is the difference between Service Writing vs Auto Body Technician?
| Aspect | Service Writing | Auto Body Technician |
|---|---|---|
| Credentials | Customer service skills, basic automotive knowledge | Technical training, certifications in auto body repair |
| Work Environment | Dealerships, repair shops, customer-facing roles | Repair bays, workshops, hands-on repair environment |
| Industry Usage | Commonly used in service departments for customer communication | Used in collision repair and auto body shops for repairs |
Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.
How does a Service Writer typically interact with technicians and customers during a standard workday?
A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.
What is service writing?
Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
What are popular job titles related to Service Writing jobs in Kentucky? For Service Writing jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Kentucky look for? The top searched job categories for Service Writing jobs in Kentucky are:
Full-time
Posted yesterday
Job description
Key Responsibilities:
Greet customers in a professional and friendly manner.
Explain available services, promotions, and special offerings such as free vehicle inspections.
Create and manage service tickets in the system.
Coordinate repair schedules with technicians and provide status updates to customers.
Communicate clearly about costs, timelines, and any additional work needed.
Process customer payments and handle necessary paperwork upon service completion.
Maintain accurate and organized service records.
Assist in maintaining a clean and welcoming front counter area.
Ensure all customer interactions reflect Southern Tire Mart’s service standards.
High school diploma or GED required.
Must be at least 18 years of age and pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and work effectively in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services a plus.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- Overtime maybe required.
401(k) with Company Match
Health, Dental, Vision, and Life Insurance
Paid Time Off
Paid On-the-Job Training
Career Growth Opportunities
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture of service excellence