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Service Writing Jobs in Texas (NOW HIRING)

OmniForce

Service Writer

Odessa, TX

$22 - $26/hr

... writing, inside sales, customer service, or industrial supply preferred Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is highly preferred Strong ...

OmniForce Solutions

Service Writer

Odessa, TX

Previous experience in service writing, inside sales, customer service, or industrial supply preferred * Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is ...

OmniForce

Service Writer

Houston, TX · On-site

$22 - $26/hr

... writing, inside sales, customer service, or industrial supply preferred Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is highly preferred Strong ...

OmniForce Solutions

Service Writer

Houston, TX

Previous experience in service writing, inside sales, customer service, or industrial supply preferred * Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is ...

New

TSSands

Fleet Service Writer

Odessa, TX · On-site

Previous experience in fleet maintenance, service writing, or mechanical coordination strongly preferred. * Strong attention to detail, organizational skills, and safety awareness. * Ability to work ...

TSSands

Fleet Service Writer

Odessa, TX · On-site

Previous experience in fleet maintenance, service writing, or mechanical coordination strongly preferred. * Strong attention to detail, organizational skills, and safety awareness. * Ability to work ...

Wilson Auto Repair

Be Seen First

Automobile Service Writer Classic Cars

Garland, TX · On-site

$25 - $35/hr

Qualifications: • Proven experience in automotive service writing, specifically with classic cars. • Strong organizational skills and attention to detail. • Excellent interpersonal skills, with ...

WCTractor

Service Writer

Navasota, TX · On-site

Service Writer Overview WCTractor is an established equipment dealership with 15 locations throughout Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...

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Service Writing information

See Texas salary details

$10

$22

$39

How much do service writing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for service writing in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Texas? For Service Writing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Texas look for? The top searched job categories for Service Writing jobs in Texas are:
What cities in Texas are hiring for Service Writing jobs? Cities in Texas with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Texas as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,067 per year, or $22.6 per hour.
Service Writer

Service Writer

OmniForce

Odessa, TX

$22 - $26/hr

Other

Posted 12 days ago

Job description

Job Description Our client is a trusted distributor and solutions provider in the piping and industrial products industry, recognized for delivering reliable products, innovative solutions, and exceptional customer service across the energy, utilities, and infrastructure markets. They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Odessa, TX area. Job Summary This key customer-facing role is responsible for supporting daily sales, service, and operational activities by providing prompt, professional, and knowledgeable support to both external and internal customers.

The position is primarily office-based but will require occasional coordination with warehouse personnel to manage materials, fittings, and parts distribution. The ideal candidate thrives in a fast-paced environment, is highly organized, and can effectively multitask while building strong customer relationships. Responsibilities include assisting customers with product inquiries, processing orders and invoices, coordinating service tickets, managing inventory records, and supporting inside sales activities.

The Service Writer will work closely with technicians, warehouse staff, and branch teams to ensure operations are completed safely, efficiently, and with a high level of customer satisfaction. Bilingual Spanish is a major plus. Key Responsibilities Assist customers with locating pipe parts, fittings, and materials Manage and track inventory levels to ensure product availability Process invoices, purchase orders, and customer transactions accurately Build and maintain strong customer relationships through excellent service and communication Support inside sales activities by providing quotes, product information, and order updates Coordinate with warehouse personnel to pull and deliver materials as needed Handle day-to-day operational demands in a fast-paced environment Maintain organized records and documentation for orders and inventory Communicate effectively with customers, vendors, and internal teams Qualifications Previous experience in service writing, inside sales, customer service, or industrial supply preferred Experience in pipe, industrial, construction, plumbing, oil & gas, or related industries is highly preferred Strong organizational and multitasking skills Ability to work efficiently in a high-volume environment Comfortable working both in the office and occasionally in the warehouse environment Strong communication and customer service skills Bilingual English/Spanish is a major plus Proficient with invoicing systems, inventory management, and Microsoft Office Preferred Traits Self-motivated and dependable Strong sense of urgency and attention to detail Team-oriented with a positive attitude Ability to build long-term customer relationships Comfortable adapting to changing priorities throughout the day.

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