Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Quick apply
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Automotive Service Writer
$60K - $110K/yr
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...
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Automotive Service Writer
$60K - $110K/yr
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...
Position Summary The Service Writer serves as the communication link between customers, technicians, and management to help ensure service work is completed accurately, efficiently, and with a high ...
Position Summary The Service Writer serves as the communication link between customers, technicians, and management to help ensure service work is completed accurately, efficiently, and with a high ...
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
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Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Quick apply
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Service Writer Custom Truck One Source "CTOS" designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom ...
Service Writer Custom Truck One Source "CTOS" designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Granbury, TX · On-site
$18 - $20/hr
Training & development Service Writer Position Summary A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling ...
Service Writer
Granbury, TX · On-site
$18 - $20/hr
Training & development Service Writer Position Summary A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling ...
Service Writer - Toyota
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - Toyota
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - Nissan
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - Nissan
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - BMW
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - BMW
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - Toyota
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer - Toyota
Beaumont, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
$18 - $20/hr
Training & development Service Writer Position Summary A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling ...
Service Writer
$18 - $20/hr
Training & development Service Writer Position Summary A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
We're hiring a Service Writer at our rental facility in Pecos, TX, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...
We're hiring a Service Writer at our rental facility in Pecos, TX, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...
Service Writing information
See Texas salary details
$10.97 - $13.58
7% of jobs
$13.58 - $16.19
11% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.79
24% of jobs
The median wage is $20.01 / hr.
$18.79 - $21.40
16% of jobs
$21.40 - $24
14% of jobs
$24.57 is the 75th percentile. Wages above this are outliers.
$24 - $26.61
8% of jobs
$26.61 - $29.22
7% of jobs
$29.22 - $31.82
4% of jobs
$31.82 - $34.43
3% of jobs
$34.43 - $37.03
2% of jobs
$37.03 - $39.64
2% of jobs
$10
$22
$39
How much do service writing jobs pay per hour?
As of Jun 13, 2026, the average hourly pay for service writing in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between Service Writing vs Auto Body Technician?
| Aspect | Service Writing | Auto Body Technician |
|---|---|---|
| Credentials | Customer service skills, basic automotive knowledge | Technical training, certifications in auto body repair |
| Work Environment | Dealerships, repair shops, customer-facing roles | Repair bays, workshops, hands-on repair environment |
| Industry Usage | Commonly used in service departments for customer communication | Used in collision repair and auto body shops for repairs |
Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.
Is service writing a hard job?
Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.
How does a Service Writer typically interact with technicians and customers during a standard workday?
A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.
What is service writing?
Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
How much do service writers make in the US?
Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
What do you do as a service writer?
A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.
Do service writers make a lot of money?
Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Texas? For Service Writing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Texas look for? The top searched job categories for Service Writing jobs in Texas are:
What cities in Texas are hiring for Service Writing jobs? Cities in Texas with the most Service Writing job openings:
Full-time
Posted 3 days ago
Job description
Key Responsibilities:
Greet customers in a professional and friendly manner.
Explain available services, promotions, and special offerings such as free vehicle inspections.
Create and manage service tickets in the system.
Coordinate repair schedules with technicians and provide status updates to customers.
Communicate clearly about costs, timelines, and any additional work needed.
Process customer payments and handle necessary paperwork upon service completion.
Maintain accurate and organized service records.
Assist in maintaining a clean and welcoming front counter area.
Ensure all customer interactions reflect Southern Tire Mart’s service standards.
High school diploma or GED required.
Must be at least 18 years of age and pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and work effectively in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services a plus.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- Overtime maybe required.
401(k) with Company Match
Health, Dental, Vision, and Life Insurance
Paid Time Off
Paid On-the-Job Training
Career Growth Opportunities
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture of service excellence