Service Writer
Navasota, TX · On-site
Service Writer Overview WCTractor is an established equipment dealership with 15 locations throughout Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...
Service Writer
Navasota, TX · On-site
Service Writer Overview WCTractor is an established equipment dealership with 15 locations throughout Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...
Service Writer
Frisco, TX · On-site
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Quick apply
Service Writer
Frisco, TX · On-site
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Quick apply
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Quick apply
Service Writer
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Service Writer
Dallas, TX · On-site
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Quick apply
Service Writer
Dallas, TX · On-site
$16 - $19/hr
The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends ...
Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. Valid driver's license with the ability to travel ...
Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. Valid driver's license with the ability to travel ...
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid driver's license ...
QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid driver's license ...
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Wichita Falls, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Wichita Falls, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writing information
See Texas salary details
$10.97 - $13.58
7% of jobs
$13.58 - $16.19
11% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.79
24% of jobs
The median wage is $20.01 / hr.
$18.79 - $21.40
16% of jobs
$21.40 - $24
14% of jobs
$24.57 is the 75th percentile. Wages above this are outliers.
$24 - $26.61
8% of jobs
$26.61 - $29.22
7% of jobs
$29.22 - $31.82
4% of jobs
$31.82 - $34.43
3% of jobs
$34.43 - $37.03
2% of jobs
$37.03 - $39.64
2% of jobs
$10
$22
$39
How much do service writing jobs pay per hour?
As of Jun 13, 2026, the average hourly pay for service writing in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between Service Writing vs Auto Body Technician?
| Aspect | Service Writing | Auto Body Technician |
|---|---|---|
| Credentials | Customer service skills, basic automotive knowledge | Technical training, certifications in auto body repair |
| Work Environment | Dealerships, repair shops, customer-facing roles | Repair bays, workshops, hands-on repair environment |
| Industry Usage | Commonly used in service departments for customer communication | Used in collision repair and auto body shops for repairs |
Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.
Is service writing a hard job?
Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.
How does a Service Writer typically interact with technicians and customers during a standard workday?
A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.
What is service writing?
Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
How much do service writers make in the US?
Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
What do you do as a service writer?
A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.
Do service writers make a lot of money?
Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Texas? For Service Writing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Texas look for? The top searched job categories for Service Writing jobs in Texas are:
What cities in Texas are hiring for Service Writing jobs? Cities in Texas with the most Service Writing job openings:
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Job description
Service Writer Overview
WCTractor is an established equipment dealership with 15 locations throughout Central and East Texas. When you join WCTractor, you will work alongside leaders who set the standards responsible for our reputation as an industry leader.
Service Writer Responsibilities
As a Service Writer with WCTractor, you will act as the liaison between our service department and our customers. Ideal candidates will possess excellent customer service and communication skills.
Responsibilities include, butare not limited to:
Minimum requirements for the service writer position include:
Closing
WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity and Christian standards and values in all we do.
WCTractor is an established equipment dealership with 15 locations throughout Central and East Texas. When you join WCTractor, you will work alongside leaders who set the standards responsible for our reputation as an industry leader.
Service Writer Responsibilities
As a Service Writer with WCTractor, you will act as the liaison between our service department and our customers. Ideal candidates will possess excellent customer service and communication skills.
Responsibilities include, butare not limited to:
- Develop strong customer relationships through the successful management of service delivery
- Develop cost estimates, logging needed parts and time needed for repairs and scheduling for the most appropriate Service Technician
- Convey all necessary information regarding costs, parts, work and Technicians to the customers and management
- Communicate with customers to discuss their requirements and relay those requirements to Service Technicians
- Maintain customer and equipment records
- Check warranties and insurance
- Monitor customer records and maintain status updates to relay to customer and service as well as check for regular scheduled servicing and future remedial work and calling the customer to arrange appointments
Minimum requirements for the service writer position include:
- High school diploma or the equivalent
- Previous related work experience and product knowledge preferred
- Computer literacy and knowledge of basic software applications
- Excellent communication and customer service skills
- Strong record keeping skills
- Ability to understand and relate technical issues to the service team from customers' non-technical descriptions
Closing
WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity and Christian standards and values in all we do.
About WCTractor
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
51 - 200 Employees
Headquarters location
Brenham, TX, US
Year founded
1939