Service Writer
$16 - $19/hr
About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...
Quick apply
Service Writer
$16 - $19/hr
About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...
Service Writer
Austin, TX · On-site
$59K/yr
Competitive Compensation Job Summary We are looking for a Service Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service ...
Quick apply
Service Writer
Austin, TX · On-site
$59K/yr
Competitive Compensation Job Summary We are looking for a Service Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service ...
Heavy Equipment Service Writer
Houston, TX · On-site
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
Heavy Equipment Service Writer
Houston, TX · On-site
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. Valid driver's license with the ability to travel ...
Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. Valid driver's license with the ability to travel ...
Heavy Equipment Service Writer
Houston, TX · On-site
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
Heavy Equipment Service Writer
Houston, TX · On-site
Qualifications QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid ...
QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid driver's license ...
QUALIFICATIONS: • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred. • Valid driver's license ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Quick apply
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Austin, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Austin, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writing information
See Texas salary details
$10.97 - $13.58
7% of jobs
$13.58 - $16.19
11% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.79
24% of jobs
The median wage is $20.01 / hr.
$18.79 - $21.40
16% of jobs
$21.40 - $24
14% of jobs
$24.57 is the 75th percentile. Wages above this are outliers.
$24 - $26.61
8% of jobs
$26.61 - $29.22
7% of jobs
$29.22 - $31.82
4% of jobs
$31.82 - $34.43
3% of jobs
$34.43 - $37.03
2% of jobs
$37.03 - $39.64
2% of jobs
$10
$22
$39
How much do service writing jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for service writing in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between Service Writing vs Auto Body Technician?
| Aspect | Service Writing | Auto Body Technician |
|---|---|---|
| Credentials | Customer service skills, basic automotive knowledge | Technical training, certifications in auto body repair |
| Work Environment | Dealerships, repair shops, customer-facing roles | Repair bays, workshops, hands-on repair environment |
| Industry Usage | Commonly used in service departments for customer communication | Used in collision repair and auto body shops for repairs |
Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.
How does a service writer typically interact with technicians and customers during a standard workday?
A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a service writer, and why are they important?
To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.
What is service writing?
Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
What cities in Texas are hiring for Service Writing jobs?
Cities in Texas with the most Service Writing job openings:
$16 - $19/hr
Full-time
Re-posted 19 days ago
Job description
About This Role
Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department.
Responsibilities include welcoming customers, performing thorough inspections of their bikes, gathering essential information about their riding habits, and recommending necessary services.
We also look to our Service Writers to complete simple repairs while customers wait.
What You'll Do
Provide top-notch customer service by greeting and engaging with clients
Conduct thorough Bike Mart Multi Point Inspections on all bikes brought in for service
Collect essential information from customers, including details about their bikes and riding habits
Efficiently enter customer data into our Point of Sale system
Schedule repairs and maintenance tasks as needed
Answer phone calls and respond to customer inquiries in a timely manner
Perform basic repairs to keep customers riding safely and efficiently
Requirements
Service Writers should have the following-
Excellent communication skills and great attention to detail
Ability to think on their feet in fast-paced environments
Sales skills and the ability to upsell and cross-sell products and services
Working knowledge of bicycles and their maintenance
Customer service skills and a passion for delivering top-notch experiences
Benefits
A competitive benefits package including store discount and flexible scheduling is available to all associates.