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Service Writing Jobs (NOW HIRING)

KMD TUNING

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Automotive Service Writer Advisor

Saddle Brook, NJ · On-site

$25 - $30/hr

Experience with European performance aftermarket ( preferred ) * 1+ year in service writing, sales, or customer service ( preferred ) * Must speak English fluently ( required ) and Spanish is a plus

REIC

Inside Sales /Service Writer

Hermiston, OR

Keep the counter, showroom, and yard organized Service Writing & Parts Management * Take customer calls for rental equipment issues * Create and close purchase orders * Order parts for internal ...

VIP Tires & Service

Service Writer

Waterville, ME

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Biddeford, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Manchester, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Londonderry, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Laconia, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Calais, ME

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Lewiston, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Milford, NH

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Farmington, ME

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Lewiston, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Gorham, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Merrimack, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Norway, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

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Service Writing information

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$11

$24

$42

How much do service writing jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for service writing in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

More about Service Writing jobs
What cities are hiring for Service Writing jobs? Cities with the most Service Writing job openings:
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What job categories do people searching Service Writing jobs look for? The top searched job categories for Service Writing jobs are:
Service Writing jobs near you
Infographic showing various Service Writing job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 59% Full Time, 18% Part Time, 3% Temporary, and 19% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Automotive Service Writer Advisor

Automotive Service Writer Advisor

KMD TUNING

Saddle Brook, NJ • On-site

$25 - $30/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are a German auto repair and aftermarket performance shop seeking a motivated, reliable, and detail-oriented individual to join our team as a Service Writer / Sales Associate & Social Media Coordinator.

This is a hybrid role ideal for someone who enjoys working with customers, understands automotive service, and has a creative side for digital marketing.

Key Responsibilities

Customer Service & Sales

  • Act as the liaison between customers, technicians, and management
  • Clearly explain services, repairs, and recommendations
  • Schedule appointments, prepare estimates, and create work orders and invoices
  • Follow up with customers and return calls promptly
  • Build and maintain strong customer relationships

Operations & Administrative

  • Order parts, receive deliveries, and process vendor invoices
  • Assist with general shop organization and workflow

Social Media & Digital Marketing

  • Manage and grow social media accounts and online presence
  • Create engaging content (text, photos, video)
  • Respond to comments, messages, and inquiries
  • Stay current with trends, platform updates, and best practices
  • Assist with marketing campaigns and promotions
  • Help maintain and update e-commerce website

Requirements

  • Must have a valid driver's license with clean record (required)
  • Must have reliable transportation to commute to Saddle Brook NJ, Monday–Friday 8:00 AM – 5:00 PM (40 hours max per week)
  • Strong knowledge of German vehicles (required)
  • Experience with European performance aftermarket (preferred)
  • 1+ year in service writing, sales, or customer service (preferred)
  • Must speak English fluently (required) and Spanish is a plus
  • Excellent communication and organizational skills
  • Experience with social media platforms and content creation
  • Basic image/video editing skills
  • Age 18+ and authorized to work in the USA (required)
  • High school diploma or GED (minimum)
  • Ability to work independently
  • Detail-oriented, professional, and team-focused
  • Professional references required

What We’re Looking For

Someone who is:

  • Honest, dependable, and punctual
  • A self-starter who takes initiative
  • Organized and able to manage multiple tasks
  • Friendly, outgoing, and customer-focused
  • Passionate about cars and automotive performance