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Service Writing Jobs in Indiana (NOW HIRING)

BRAMCO GROUP

Service Writer

Indianapolis, IN

Service Writer Indianapolis Branch - Indianapolis, IN Overview Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: Negligible Description Job Summary: The Service ...

NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the first point of contact for customers, you'll play a key role in ensuring a smooth and transparent ...

NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the first point of contact for customers, you'll play a key role in ensuring a smooth and transparent ...

H&R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

BRAMCO GROUP

Service Writer

Indianapolis, IN · On-site

Job Summary: The Service Writer will perform a variety of service and administrative office support functions under the direction of the Branch Service Manager and Regional Manager Job ...

H & R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

BRAMCO GROUP

Service Writer

Indianapolis, IN

Job Summary: The Service Writer will perform a variety of service and administrative office support functions under the direction of the Branch Service Manager and Regional Manager Job ...

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Service Writing information

See Indiana salary details

$11

$23

$40

How much do service writing jobs pay per hour?

As of May 29, 2026, the average hourly pay for service writing in Indiana is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

What are popular job titles related to Service Writing jobs in Indiana? For Service Writing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Indiana look for? The top searched job categories for Service Writing jobs in Indiana are:
What cities in Indiana are hiring for Service Writing jobs? Cities in Indiana with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Indiana as of May 2026, with employment types broken down into 27% Full Time, 71% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $48,072 per year, or $23.1 per hour.
Gurley Leep Service Advisors/Writer

Gurley Leep Service Advisors/Writer

Gurley Leep Automotive Group

Mishawaka, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Type
Full-time
Description
Gurley Leep Automotive is a family-owned company with 24 dealerships across five states and continues to expand.
We offer a full benefits package including a family-friendly work schedule, medical/dental/life insurance, 401(k) with a company match, paid time off, and a vacation savings program with a company match. If you want to grow your career with potential high earnings, apply today!
The ideal candidate will also serve as the team lead and mentor other service advisors in the department while conducting additional duties as needed by the Service manager. This position serves as the liaison between the customer and the service department. You'll be responsible for identifying, recommending, and documenting service, maintenance, and repair service for our customers.
A successful candidate will drive customer loyalty by following up to make sure their experience is top-notch.
We offer:
  • Industry leading Pay
  • Industry leading Paid Time Off + vacation bonuses
  • Paid training
  • Paid holidays
  • 401k with company match
  • Medical/Dental/Vision Benefits
  • Family friendly 5-day work week
  • Friendly, Respectful work environment

If you would like more information about joining our team, please contact Larry Freislinger at (269) 910-2286, or submit your application.
LEEP123
Requirements
Requirements:
  • Minimum of 1 year of service writing experience in a dealership
  • Valid driver's license and clean driving record
  • Automotive knowledge and experience preferred
  • DealerTrack experience preferred
  • Xtime experience preferred

Apply