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Service Writing Jobs in Indiana (NOW HIRING)

Midas - Touch of Gold

Service Advisor/Service Writer

Lebanon, IN · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas - Touch of Gold

Service Advisor/Service Writer

Hobart, IN · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas - Touch of Gold

Service Advisor/Service Writer

Gary, IN · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas - Touch of Gold

Service AdvisorService Writer

Gary, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... writing experience preferred Strong sales and customer service skills Ability to communicate confidently with customers Organized, detail-oriented, and process-driven Leadership mindset with a desire ...

Midas - Touch of Gold

Service AdvisorService Writer

Lebanon, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... writing experience preferred Strong sales and customer service skills Ability to communicate confidently with customers Organized, detail-oriented, and process-driven Leadership mindset with a desire ...

Midas - Touch of Gold

Service AdvisorService Writer

Hobart, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... writing experience preferred Strong sales and customer service skills Ability to communicate confidently with customers Organized, detail-oriented, and process-driven Leadership mindset with a desire ...

Midas

Service Advisor/Service Writer

Gary, IN · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

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Showing results 1-20

All JobsService Writing JobsService Writing Jobs in Indiana

Service Writing information

See Indiana salary details

$11

$23

$40

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in Indiana is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in Indiana are hiring for Service Writing jobs?

Cities in Indiana with the most Service Writing job openings:

Service Writing jobs near you
Infographic showing various Service Writing job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,072 per year, or $23.1 per hour.

Service Advisor/Service Writer

Midas - Touch of Gold

Lebanon, IN • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts

???? Service Writer –  Future Store Manager Opportunities. Hourly + Bonus Midas | Hourly + Bonus | Leadership Opportunity
???? Interview Today – Start Immediately
Are you great with customers, organized, and driven to succeed?
We're looking for a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across multiple locations when needed.
This is more than a typical service writer position. We're looking for someone who wants to grow, lead, and eventually have the opportunity to run a store.
???? What You'll Do
  •  Greet customers and build trust 
  •  Answer phones and schedule appointments 
  •  Perform vehicle walkarounds and review inspection results 
  •  Build estimates and present recommendations 
  •  Follow up on declined work and customer concerns 
  •  Help drive sales and customer retention 
  •  Support daily shop operations 
  •  Assist multiple locations as business needs require 
  •  Help ensure processes are followed and goals are achieved 
???? What We're Looking For
  •  Automotive service writing experience preferred 
  •  Strong sales and customer service skills 
  •  Ability to communicate confidently with customers 
  •  Organized, detail-oriented, and process-driven 
  •  Leadership mindset with a desire to grow 
  •  Flexible and willing to support multiple locations 
  •  Automotive knowledge and repair experience a plus 
???? What You Get
  •  Hourly pay plus performance bonuses 
  •  Bi-weekly pay 
  •  5-day work week 
  •  Health, dental, and vision insurance 
  •  PTO and paid holidays 
  •  Paid training and professional development 
  •  401(k) 
  •  Employee discounts 
  •  Clear growth path into store leadership 
???? Why Join Us?
We're looking for people who want more than a paycheck. If you're someone who enjoys helping customers, driving results, supporting a team, and building a career in automotive management, we'd love to talk.
Apply Today – Immediate Openings Available
Hourly pay, bonus opportunities, leadership development, and a future path to Store Manager for the right person.