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Service Writing Jobs in Indiana (NOW HIRING)

NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the first point of contact for customers, you'll play a key role in ensuring a smooth and transparent ...

Agri-power Inc

Service Writer

Poseyville, IN

Description SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets ...

H&R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

H & R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

Sternberg Automotive Group

Service Writer

Evansville, IN · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Sternberg Automotive Group

Service Writer

Evansville, IN

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Sternberg Automotive Group

Service Writer

Darmstadt, IN · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Sternberg Automotive Group

Service Writer

Evansville, IN

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

Forest River

Service Writer

Middlebury, IN · On-site

Must have excellent written and verbal communication skills * A desire to provide extraordinary customer service to dealer network Forest River offers a stable work environment that is fast paced.

Forest River

Service Writer

Middlebury, IN · On-site

Must have excellent written and verbal communication skills * A desire to provide extraordinary customer service to dealer network Forest River offers a stable work environment that is fast paced.

Rudd Equipment

Service Writer

Fort Wayne, IN · On-site

Summary We are seeking a reliable Service Writer to be responsible for assuring the proper and timely billing of customer and warranty work orders, preparing shipping and receiving documents ...

Lippert

Service Writer

Howe, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

Lippert

Service Writer

Howe, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

Lippert

Service Writer

Howe, IN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

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Showing results 41-60

All JobsService Writing JobsService Writing Jobs in Indiana

Service Writing information

See Indiana salary details

$11

$23

$40

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in Indiana is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in Indiana are hiring for Service Writing jobs?

Cities in Indiana with the most Service Writing job openings:

Service Writing jobs near you
Infographic showing various Service Writing job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,072 per year, or $23.1 per hour.

Service Writer

NEXTDOOR REPAIRS LLC

Goshen, IN • On-site

Full-time

Re-posted 5 days ago

Job description

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the first point of contact for customers, you’ll play a key role in ensuring a smooth and transparent repair process—from intake to invoicing. If you’re passionate about cars and customer service, we want to hear from you!

Key Responsibilities

  • Greet customers and assess their vehicle service needs
  • Create detailed and accurate repair orders
  • Communicate effectively between customers and technicians
  • Provide cost estimates and obtain approvals for repairs
  • Schedule appointments and manage shop workflow
  • Upsell recommended maintenance and services
  • Keep customers informed on repair status and timelines
  • Process payments and maintain service records

✅ Qualifications

  • High school diploma or equivalent (required)
  • Prior experience in automotive service or customer service (preferred)
  • Basic understanding of vehicle systems and terminology
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Proficiency with shop management software is a plus

Serious applicants may send their resume to marc@skypointtransit.com