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Service Writing Jobs in Indiana (NOW HIRING)

Midas

Service Advisor/Service Writer

Crawfordsville, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Merrillville, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Hobart, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Michigan City, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Lebanon, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Gary, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Frankfort, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Midas

Service Advisor/Service Writer

Fort Wayne, IN · On-site

$45K - $50K/yr

Automotive service writing experience preferred * Strong sales and customer service skills * Ability to communicate confidently with customers * Organized, detail-oriented, and process-driven

Car Guys

Automotive Service Writer

Evansville, IN · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys Inc.

Automotive Service Writer

Evansville, IN · On-site

$46K - $95K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

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NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the first point of contact for customers, you'll play a key role in ensuring a smooth and transparent ...

NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the first point of contact for customers, you'll play a key role in ensuring a smooth and transparent ...

Apply Early

H&R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

H & R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

H&R Agri-Power

Service Writer

Poseyville, IN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

Agri-power Inc

Service Writer

Poseyville, IN · On-site

Description SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets ...

BRAMCO GROUP

Service Writer

Indianapolis, IN · On-site

Job Summary: The Service Writer will perform a variety of service and administrative office support functions under the direction of the Branch Service Manager and Regional Manager Job ...

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Showing results 1-20

All JobsService Writing JobsService Writing Jobs in Indiana

Service Writing information

See Indiana salary details

$11

$23

$40

How much do service writing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service writing in Indiana is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Indiana? For Service Writing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Indiana look for? The top searched job categories for Service Writing jobs in Indiana are:
What cities in Indiana are hiring for Service Writing jobs? Cities in Indiana with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Indiana as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,072 per year, or $23.1 per hour.
Part Time Service Writer

Part Time Service Writer

Southern Tire Mart

Remington, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Southern Tire Mart rating

6.4

Company rating: 6.4 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

264th of 722 rated retailers

Job description

Key Responsibilities:
  • Greet customers in a professional and friendly manner.
  • Explain available services, promotions, and special offerings such as free vehicle inspections.
  • Create and manage service tickets in the system.
  • Coordinate repair schedules with technicians and provide status updates to customers.
  • Communicate clearly about costs, timelines, and any additional work needed.
  • Process customer payments and handle necessary paperwork upon service completion.
  • Maintain accurate and organized service records.
  • Assist in maintaining a clean and welcoming front counter area.
  • Ensure all customer interactions reflect Southern Tire Mart’s service standards.
Skills / Education / Requirements:
  • High school diploma or GED required.
  • Must be at least 18 years of age and pass a pre-employment drug screen.
  • Previous experience in sales, service writing, or customer service preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Basic computer skills and familiarity with POS/service management systems.
  • Knowledge of automotive or commercial tire services a plus.
  • Must be available to work flexible hours, including evenings, weekends, and holidays.
  • Overtime maybe required.
Benefits:
  • 401(k) with Company Match
  • Health, Dental, Vision, and Life Insurance
  • Paid Time Off
  • Paid On-the-Job Training
  • Career Growth Opportunities
Why Join Southern Tire Mart?
  • #1 Commercial Tire Dealer in the U.S. since 2008
  • #1 Truck Retreader in North America since 2007
  • #1 North America Commercial Tire Dealer since 2012
  • Family-owned company with a culture of service excellence

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Southern Tire Mart employees say

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