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Service Writing Jobs in Tennessee (NOW HIRING)

Highway 12 Motorsports

Be Seen First

Automotive Service Writer

Nashville, TN · On-site

$15 - $17/hr

Familiarity with automotive repair processes including automobile sales and service writing * Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail This ...

Urgent

Highway 12 Motorsports

Be Seen First

Automotive Service Writer

Nashville, TN · On-site

$15 - $17/hr

Familiarity with automotive repair processes including automobile sales and service writing * Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail This ...

Urgent

Ascendance Truck Centers

Service-Writer

Paris, TN · On-site

Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...

Allegiance Trucks

Service-Writer

Paris, TN · On-site

A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...

New

Ascendance

Service-Writer

Paducah, KY · On-site

A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...

Harper Auto Wash

Service Writer

Alcoa, TN · On-site

Service Writer We are looking for a seasoned Service Writer to join our team! The right candidate will have several years of automotive service advisor experience in a fast paced environment. The day ...

H&R Agri-Power

Service Writer

Ethridge, TN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

Agri-power Inc

Service Writer

Ethridge, TN

Description SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets ...

H&R Agri-Power

Service Writer

Ethridge, TN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

H & R Agri-Power

Service Writer

Ethridge, TN · On-site

SUMMARY/OBJECTIVE A Service Writer provides support to the Service Management team with the main objective being to assist customers with their service needs, create service tickets, assist in ...

Bristol Chevrolet

Service writer

Bristol, TN · On-site

```html Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate communication ...

Bristol Chevrolet

Service writer

Bristol, TN · On-site

```html Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate communication ...

Bristol Chevrolet

Service writer

Bristol, TN

```html Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate communication ...

Bristol Chevrolet

Service writer

Bristol, TN

```html Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate communication ...

Thompson Truck Group

Service Writer

Knoxville, TN

Service Advisor/Writer - Knoxville | Thompson Truck Group Position Summary Thompson Truck Group is expanding our Knoxville team and seeking a Service Advisor/Writer who delivers exceptional customer ...

Bristol Chevrolet

Service writer

Bristol, TN · On-site

```html Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate communication ...

Thompson Truck Group

Service Writer

Knoxville, TN · On-site

Service Advisor/Writer - Knoxville | Thompson Truck Group Position Summary Thompson Truck Group is expanding our Knoxville team and seeking a Service Advisor/Writer who delivers exceptional customer ...

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All JobsService Writing JobsService Writing Jobs in Tennessee

Service Writing information

See Tennessee salary details

$10

$22

$38

How much do service writing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service writing in Tennessee is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $25.29 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Tennessee? For Service Writing jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Tennessee look for? The top searched job categories for Service Writing jobs in Tennessee are:
What cities in Tennessee are hiring for Service Writing jobs? Cities in Tennessee with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Tennessee as of June 2026, with employment types broken down into 34% Full Time, 64% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,852 per year, or $22 per hour.
Automotive Service Writer

Automotive Service Writer

Highway 12 Motorsports

Nashville, TN • On-site

Urgent

$15 - $17/hr

Full-time

PTO

Posted 16 days ago

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Job description

Overview

We are seeking a knowledgeable and customer-focused Service Writer to join our automotive dealership team. The ideal candidate will serve as the primary point of contact for customers needing vehicle repairs and maintenance, ensuring a smooth and professional service experience. This role requires a strong understanding of automotive systems, excellent communication skills, and the ability to manage multiple tasks efficiently. Prior dealership experience and automotive service advisor skills are highly valued to provide accurate estimates and facilitate effective service delivery. We are a motorsports dealer so we also service a variety of motorcycles, ATV's and UTV's

Duties

  • Greet customers promptly and professionally, gathering detailed information about vehicle issues
  • Write clear, comprehensive service estimates covering repairs such as oil changes, brake repair, transmission work, suspension, tire service, and shocks and struts
  • Coordinate with technicians to prioritize repairs and ensure timely completion of services
  • Upsell additional services or maintenance based on customer needs and vehicle diagnostics
  • Manage vehicle repair orders from start to finish, updating customers on progress and explaining repair procedures in understandable terms
  • Handle auto estimating processes accurately using dealership tools and software
  • Process customer payments and handle cash transactions securely
  • Maintain detailed records of services performed and communicate effectively with customers regarding vehicle status
  • Assist in promoting automotive products or services to enhance customer satisfaction and dealership sales goals

Skills

  • Dealership experience or auto service advisor background preferred
  • Strong knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures
  • Experience with auto estimating, transmissions, oil changes, suspension, tire service, shocks & struts, brake repair
  • Mechanical knowledge combined with service technician experience is advantageous
  • Excellent customer service skills with the ability to communicate technical information clearly
  • Upselling abilities to recommend additional services or products effectively
  • Proficiency in cash handling and sales techniques within an automotive setting
  • Familiarity with automotive repair processes including automobile sales and service writing
  • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

This role offers an engaging opportunity for individuals passionate about the automotive industry to contribute their expertise while providing exceptional customer care.

Company Description

We are a small family-owned motorsports company that sells and services all brands of automobiles, motorcycles, ATVs and more. We also offer Parts, Accessories and General Merchandise.