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Service Writing Jobs in Tennessee (NOW HIRING)

Elizabethton Ford

Ford Service Advisor

Elizabethton, TN

  • Medical

  • Dental

  • Vision

  • Retirement

Prior automotive service writing or dealership experience is highly preferred (Ford experience is a major plus). * Customer Service: Strong background in retail, hospitality, or customer-facing sales ...

Elizabethton Ford

Ford Service Advisor

Elizabethton, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Prior automotive service writing or dealership experience is highly preferred (Ford experience is a major plus). * Customer Service: Strong background in retail, hospitality, or customer-facing sales ...

Elizabethton Ford

Ford Service Advisor

Elizabethton, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Prior automotive service writing or dealership experience is highly preferred (Ford experience is a major plus). * Customer Service: Strong background in retail, hospitality, or customer-facing sales ...

WMH

Service Support Coordinator

Piney Flats, TN

$18.25 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator Piney Flats, TN Keep Customers Moving.

WMH

Service Support Coordinator

Piney Flats, TN

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator Piney Flats, TN WMH Solutions is seeking ...

WMH

Service Support Coordinator

Piney Flats, TN · On-site

$18.50 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator Piney Flats, TN WMH Solutions is seeking ...

Rite Rug Co.

Order Writer (1719)

La Vergne, TN · On-site

$40K - $45K/yr

... Enter service work orders • Schedule services with homeowners/builders Qualifications and Requirements: 1. Have earned a minimum of a High School Diploma or equivalent. 2. Experience with RFMS ...

RiteRug

Order Writer (1719)

La Vergne, TN

... Enter service work orders • Schedule services with homeowners/builders Qualifications and Requirements: 1. Have earned a minimum of a High School Diploma or equivalent. 2. Experience with RFMS ...

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Showing results 41-60

All JobsService Writing JobsService Writing Jobs in Tennessee

Service Writing information

See Tennessee salary details

$10

$22

$38

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in Tennessee is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $25.29 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in Tennessee are hiring for Service Writing jobs?

Cities in Tennessee with the most Service Writing job openings:

Service Writing jobs near you
Infographic showing various Service Writing job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $45,852 per year, or $22 per hour.

Ford Service Advisor

Elizabethton Ford

Elizabethton, TN

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

 
Automotive Service Advisor – Elizabethton Ford
Location: Elizabethton, TN
Job Type: Full-time
Compensation: Competitive Base Salary + Performance Commission
About Us
At Elizabethton Ford, we pride ourselves on delivering top-tier maintenance and repair services to our community. We are growing and looking for a driven, customer-focused Automotive Service Advisor to join our fast-paced service department. If you love working with people and want a stable career with unlimited earning potential, we want to hear from you!
What We Offer
 
  • Stable Income: Reliable base salary.
  • Unlimited Earning Potential: Lucrative commission and bonus structures based on performance.
  • Benefits Package: Health, dental, and vision insurance options.
  • Retirement: 401(k) plans with company match.
  • Career Growth: Ongoing factory training and advancement opportunities.

Key Responsibilities
 
  • Customer Relations: Greet customers warmly, actively listen to their vehicle concerns, and build lasting relationships.
  • Consultative Selling: Inspect vehicle history, advise customers on necessary maintenance, and explain the value of recommended repairs.
  • Workflow Management: Act as the liaison between the customer and technicians, keeping repair orders accurate and updated.
  • CSI Excellence: Maintain high Customer Satisfaction Index (CSI) scores by ensuring clear communication and timely vehicle delivery.

Qualifications & Requirements
 
  • Experience: Prior automotive service writing or dealership experience is highly preferred (Ford experience is a major plus).
  • Customer Service: Strong background in retail, hospitality, or customer-facing sales roles is required if you lack automotive experience.
  • Skills: Excellent communication, basic computer proficiency, and the ability to multitask in a fast-paced environment.
  • License: Valid driver’s license with a clean driving record.