Key Responsibilities: -Service Writing Skills -Making appointments -Greeting customers -Counter Sales -Contacting customers -Sourcing parts -Writing estimates -Communicating customer concerns to ...
Key Responsibilities: -Service Writing Skills -Making appointments -Greeting customers -Counter Sales -Contacting customers -Sourcing parts -Writing estimates -Communicating customer concerns to ...
Key Responsibilities: -Service Writing Skills -Making appointments -Greeting customers -Counter Sales -Contacting customers -Sourcing parts -Writing estimates -Communicating customer concerns to ...
Key Responsibilities: -Service Writing Skills -Making appointments -Greeting customers -Counter Sales -Contacting customers -Sourcing parts -Writing estimates -Communicating customer concerns to ...
Automotive Service Writer
Woodbridge, VA · On-site
Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships ...
Automotive Service Writer
Woodbridge, VA · On-site
Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships ...
Automotive Service Writer
$45K - $75K/yr
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...
Quick apply
Automotive Service Writer
$45K - $75K/yr
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...
Automotive Service Writer
$55K - $120K/yr
Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.Knowledge of automotive diagnostics, maintenance, and repair processes.
Quick apply
Automotive Service Writer
$55K - $120K/yr
Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.Knowledge of automotive diagnostics, maintenance, and repair processes.
Automotive Service Writer
$55K - $120K/yr
Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.Knowledge of automotive diagnostics, maintenance, and repair processes.
Quick apply
Automotive Service Writer
$55K - $120K/yr
Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.Knowledge of automotive diagnostics, maintenance, and repair processes.
Service Writer
Christiansburg, VA · On-site
Service Writer Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we're ready to add more ...
Service Writer
Christiansburg, VA · On-site
Service Writer Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we're ready to add more ...
Service writer
Bristol, VA · On-site
Service Writer Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate ...
Service writer
Bristol, VA · On-site
Service Writer Join the Bristol Chevrolet team as a Service Writer, where you will be the primary point of contact between customers and our service department. In this role, you will facilitate ...
Service Writer
Alexandria, VA · On-site
Service Writer The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an ...
Service Writer
Alexandria, VA · On-site
Service Writer The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an ...
ASM - Service Writer
Manassas Park, VA · On-site
$120K/yr
Assistant Service Manager (ASM) / Service Writer Are you ready to take your automotive career to the next level? Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our ...
ASM - Service Writer
Manassas Park, VA · On-site
$120K/yr
Assistant Service Manager (ASM) / Service Writer Are you ready to take your automotive career to the next level? Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our ...
Service Writer
Christiansburg, VA · On-site
$18 - $22/hr
The Service Writer's objectives are to: Help manage service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and ...
Service Writer
Christiansburg, VA · On-site
$18 - $22/hr
The Service Writer's objectives are to: Help manage service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and ...
Be Seen First
Automotive Service Writer
Sterling, VA · On-site
$40K - $90K/yr
Willing to train service writer position Responsibilities * Greet customers and assess their vehicle maintenance or repair needs. * Document customer concerns and relay information to the service ...
Quick apply
Be Seen First
Automotive Service Writer
Sterling, VA · On-site
$40K - $90K/yr
Willing to train service writer position Responsibilities * Greet customers and assess their vehicle maintenance or repair needs. * Document customer concerns and relay information to the service ...
Service Writer
Alexandria, VA · On-site
$65K - $95K/yr
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity forexpert sales-oriented superheroes who are looking to make their mark on an organization andhelp take ...
Quick apply
Service Writer
Alexandria, VA · On-site
$65K - $95K/yr
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity forexpert sales-oriented superheroes who are looking to make their mark on an organization andhelp take ...
Service Writer
Leesburg, VA · On-site
$23 - $26/hr
The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to ...
Service Writer
Leesburg, VA · On-site
$23 - $26/hr
The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to ...
Service Writer
Alexandria, VA · On-site
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Alexandria, VA · On-site
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Vienna, VA · On-site
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Vienna, VA · On-site
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Leesburg, VA · On-site
$23 - $26/hr
The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to ...
Service Writer
Leesburg, VA · On-site
$23 - $26/hr
The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to ...
Service Writer
Vienna, VA · On-site
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Vienna, VA · On-site
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Alexandria, VA · On-site
$65K - $95K/yr
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Service Writer
Alexandria, VA · On-site
$65K - $95K/yr
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...
Marine Service Writer
Norfolk, VA · On-site
Marine Service Writer Employment Type: Full-Time Schedule: Monday-Friday, 8:30 AM - 5:00 PM (or until the last customer leaves). Saturdays if needed during the busy season and boat show weekend.
Marine Service Writer
Norfolk, VA · On-site
Marine Service Writer Employment Type: Full-Time Schedule: Monday-Friday, 8:30 AM - 5:00 PM (or until the last customer leaves). Saturdays if needed during the busy season and boat show weekend.
Service Writing information
See Virginia salary details
$11.68 - $14.45
7% of jobs
$14.45 - $17.22
11% of jobs
$17.98 is the 25th percentile. Wages below this are outliers.
$17.22 - $20
24% of jobs
The median wage is $21.30 / hr.
$20 - $22.77
16% of jobs
$22.77 - $25.54
14% of jobs
$26.15 is the 75th percentile. Wages above this are outliers.
$25.54 - $28.32
8% of jobs
$28.32 - $31.09
7% of jobs
$31.09 - $33.86
4% of jobs
$33.86 - $36.64
3% of jobs
$36.64 - $39.41
2% of jobs
$39.41 - $42.18
2% of jobs
$11
$24
$42
How much do service writing jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for service writing in Virginia is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.64 per hour, depending on experience, location, and employer.
What is the difference between Service Writing vs Auto Body Technician?
| Aspect | Service Writing | Auto Body Technician |
|---|---|---|
| Credentials | Customer service skills, basic automotive knowledge | Technical training, certifications in auto body repair |
| Work Environment | Dealerships, repair shops, customer-facing roles | Repair bays, workshops, hands-on repair environment |
| Industry Usage | Commonly used in service departments for customer communication | Used in collision repair and auto body shops for repairs |
Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.
How does a service writer typically interact with technicians and customers during a standard workday?
A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a service writer, and why are they important?
To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.
What is service writing?
Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
What cities in Virginia are hiring for Service Writing jobs?
Cities in Virginia with the most Service Writing job openings:
Full-time
Medical, Retirement, PTO
Re-posted 27 days ago
Job description
Company Description
Eastern Truck & Accessories provides high performing, innovative products for your Jeep, Truck, or SUV. We sell, install, and service industry leading products including lifts, wheels, tires, various suspension products, performance products, and everything else for Jeep, Truck, and SUV's. Eastern has a top notch sales team and professional technicians to do the job right, the first time. Eastern has a friendly staff, clean work environment, state of the art equipment, and an employee benefit package.
We offer:
-Competitive wages
-A generous benefits package (including paid time off, retirement savings plan, medical coverage)
-State-of-the-art information systems and the latest technology
-Professional work environment
-Smoke free workplace
-Great customer base
-Central location (Norfolk, VA)
Job Description
As a Service Writer at Eastern Truck & Accessories, you will be at the forefront of the automotive industry. We are looking to fill a full time position who will be responsible for operations, profitability, and customer satisfaction. A successful candidate will enhance our reputation by implementing new and different strategies to improve overall business objectives and add value to the customer's experience. You will use your expert knowledge to understand and explain the customer's needs to staff for satisfactory service delivery. Scheduling appointments, processing orders and monitoring delivery are key duties to build and maintain customer relationships.
Key Responsibilities:
-Service Writing Skills
-Making appointments
-Greeting customers
-Counter Sales
-Contacting customers
-Sourcing parts
-Writing estimates
-Communicating customer concerns to technicians
-Controlling inventory
-Ordering
-Collecting payments
-Explaining services to customers
-Customer follow up
-Addressing customer's complaints
-Driving and moving vehicles
-Learning new products and technical information
Qualifications
Qualifications for Service Writer / Inventory Specialist- must be high energy, team driven, and have proven costumer service skills. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities.
Key Requirements:
-Judgment/Decision making skills
-Organized
-Computer skills
-Excellent sales skills
-Promptness
-reliability
-Able to multi task
-Excellent phone skills
-Excellent customer service skills
-Integrity
-Resourcefulness/Initiative
-Enthusiastic/Passionate
-Valid VA driver's license
-Clean driving record with no DUI's
Additional Information
Join the Eastern Truck & Accessories team if you are looking for a phenomenal career as an Inventory Specialist / Service Writer / Purchaser
Check out our Website
http://www.etaoffroad.com/
All applications and resumes are kept confidential according to EEO guidelines.
Eastern Truck & Accessories provides high performing, innovative products for your Jeep, Truck, or SUV. We sell, install, and service industry leading products including lifts, wheels, tires, various suspension products, performance products, and everything else for Jeep, Truck, and SUV's. Eastern has a top notch sales team and professional technicians to do the job right, the first time. Eastern has a friendly staff, clean work environment, state of the art equipment, and an employee benefit package.
We offer:
-Competitive wages
-A generous benefits package (including paid time off, retirement savings plan, medical coverage)
-State-of-the-art information systems and the latest technology
-Professional work environment
-Smoke free workplace
-Great customer base
-Central location (Norfolk, VA)
Job Description
As a Service Writer at Eastern Truck & Accessories, you will be at the forefront of the automotive industry. We are looking to fill a full time position who will be responsible for operations, profitability, and customer satisfaction. A successful candidate will enhance our reputation by implementing new and different strategies to improve overall business objectives and add value to the customer's experience. You will use your expert knowledge to understand and explain the customer's needs to staff for satisfactory service delivery. Scheduling appointments, processing orders and monitoring delivery are key duties to build and maintain customer relationships.
Key Responsibilities:
-Service Writing Skills
-Making appointments
-Greeting customers
-Counter Sales
-Contacting customers
-Sourcing parts
-Writing estimates
-Communicating customer concerns to technicians
-Controlling inventory
-Ordering
-Collecting payments
-Explaining services to customers
-Customer follow up
-Addressing customer's complaints
-Driving and moving vehicles
-Learning new products and technical information
Qualifications
Qualifications for Service Writer / Inventory Specialist- must be high energy, team driven, and have proven costumer service skills. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities.
Key Requirements:
-Judgment/Decision making skills
-Organized
-Computer skills
-Excellent sales skills
-Promptness
-reliability
-Able to multi task
-Excellent phone skills
-Excellent customer service skills
-Integrity
-Resourcefulness/Initiative
-Enthusiastic/Passionate
-Valid VA driver's license
-Clean driving record with no DUI's
Additional Information
Join the Eastern Truck & Accessories team if you are looking for a phenomenal career as an Inventory Specialist / Service Writer / Purchaser
Check out our Website
http://www.etaoffroad.com/
All applications and resumes are kept confidential according to EEO guidelines.