Service Writer
$45K - $70K/yr
... writing/advisor experience required Heavy-duty or heavy-equipment experience preferred Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All Roads does ...
Service Writer
$45K - $70K/yr
... writing/advisor experience required Heavy-duty or heavy-equipment experience preferred Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All Roads does ...
Service Writer
Ashland, VA · On-site
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
Service Writer
Ashland, VA · On-site
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
Service Writer
Ashland, VA · On-site
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
Quick apply
Service Writer
Ashland, VA · On-site
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
... writing/advisor experience required • Heavy-duty or heavy-equipment experience preferred • Strong customer service, multitasking, prioritization, and efficiency skills Work Authorization All ...
Service Writing Skills * Making appointments * Greeting customers * Counter Sales * Contacting customers * Sourcing parts * Writing estimates * Communicating customer concerns to technicians
Service Writing Skills * Making appointments * Greeting customers * Counter Sales * Contacting customers * Sourcing parts * Writing estimates * Communicating customer concerns to technicians
Service Writing Skills * Making appointments * Greeting customers * Counter Sales * Contacting customers * Sourcing parts * Writing estimates * Communicating customer concerns to technicians
Service Writing Skills * Making appointments * Greeting customers * Counter Sales * Contacting customers * Sourcing parts * Writing estimates * Communicating customer concerns to technicians
Experience with RV or Automotive Service Writing experience a plus . * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus . * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ideal for ...
Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ideal for ...
Experience with RV or Automotive Service Writing experience a plus . * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus . * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus . * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus . * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus. * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus. * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus. * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Experience with RV or Automotive Service Writing experience a plus. * Ability to multitask and complete tasks in a timely and efficient manner. * Must be extremely detail oriented and organized.
Description Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ...
Description Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ...
Service Writer
Ashland, VA · On-site
Description Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ...
Service Writer
Ashland, VA · On-site
Description Service Writer - Join Our Team at Ashland Garage! Ashland Garage is seeking a motivated, customer-focused Service Writer to join our team in Ashland, VA. This is a full-time position ...
Service Writer Opportunity The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented professionals who are looking to make their mark on ...
Service Writer Opportunity The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented professionals who are looking to make their mark on ...
Service Writer The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an ...
Service Writer The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an ...
Be Seen First
Automotive Service Writer
Sterling, VA · On-site
$40K - $90K/yr
Pay: $40,000.00 - $90,000.00 per year Job Summary B&C Diesel Services are seeking a knowledgeable and customer-focused Service Writer to join our team. The ideal candidate will act as a liaison ...
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Be Seen First
Automotive Service Writer
Sterling, VA · On-site
$40K - $90K/yr
Pay: $40,000.00 - $90,000.00 per year Job Summary B&C Diesel Services are seeking a knowledgeable and customer-focused Service Writer to join our team. The ideal candidate will act as a liaison ...
Service Writer - Bristow, VA ID: 1097 Location: Bobcat of Northern Virginia Bristow, Virginia Department: Administrative Salary Range: N/A More about this job > Description Bobcat of Northern ...
Service Writer - Bristow, VA ID: 1097 Location: Bobcat of Northern Virginia Bristow, Virginia Department: Administrative Salary Range: N/A More about this job > Description Bobcat of Northern ...
Service Writer
$22 - $27/hr
Service Writers are responsible for scheduling rentals and maintaining customer service standards with customers. Salary range: $22 - $27 / hr. Factors including past experience and location may ...
Service Writer
$22 - $27/hr
Service Writers are responsible for scheduling rentals and maintaining customer service standards with customers. Salary range: $22 - $27 / hr. Factors including past experience and location may ...
Service Writing information
See Virginia salary details
$11.68 - $14.45
7% of jobs
$14.45 - $17.22
11% of jobs
$17.98 is the 25th percentile. Wages below this are outliers.
$17.22 - $20
24% of jobs
The median wage is $21.30 / hr.
$20 - $22.77
16% of jobs
$22.77 - $25.54
14% of jobs
$26.15 is the 75th percentile. Wages above this are outliers.
$25.54 - $28.32
8% of jobs
$28.32 - $31.09
7% of jobs
$31.09 - $33.86
4% of jobs
$33.86 - $36.64
3% of jobs
$36.64 - $39.41
2% of jobs
$39.41 - $42.18
2% of jobs
$11
$24
$42
How much do service writing jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for service writing in Virginia is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.64 per hour, depending on experience, location, and employer.
What is the difference between Service Writing vs Auto Body Technician?
| Aspect | Service Writing | Auto Body Technician |
|---|---|---|
| Credentials | Customer service skills, basic automotive knowledge | Technical training, certifications in auto body repair |
| Work Environment | Dealerships, repair shops, customer-facing roles | Repair bays, workshops, hands-on repair environment |
| Industry Usage | Commonly used in service departments for customer communication | Used in collision repair and auto body shops for repairs |
Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.
Is service writing a hard job?
Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.
How does a Service Writer typically interact with technicians and customers during a standard workday?
A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.
What is service writing?
Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
How much do service writers make in the US?
Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
What do you do as a service writer?
A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.
Do service writers make a lot of money?
Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Virginia? For Service Writing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Virginia look for? The top searched job categories for Service Writing jobs in Virginia are:
What cities in Virginia are hiring for Service Writing jobs? Cities in Virginia with the most Service Writing job openings:
$45K - $70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Job description
Service Writer
Ashland, VA | Vermeer All Roads
Ashland, VA | Vermeer All Roads
Are you customer-focused, detail oriented and enjoy being around heavy equipment? Look no further...Vermeer All Roads in Ashland, VA is searching for a Service Writer to join our growing team. This role acts as the first point of contact for our service department and our customers. You will coordinate repairs, communicate timelines, and ensure a first-class customer experience. Prior service advisor experience is required; heavy equipment or heavy-duty background preferred.
Compensation
Base salary plus monthly commission (based on experience)
Full-time, Monday - Friday
Base salary plus monthly commission (based on experience)
Full-time, Monday - Friday
Benefits
Medical, dental, vision, disability, and life insurance (eligible the 1st of the month after 30 days)
401(k) with company contribution
Paid time off and company-paid holidays
Tuition reimbursement
Employee referral bonus program
Medical, dental, vision, disability, and life insurance (eligible the 1st of the month after 30 days)
401(k) with company contribution
Paid time off and company-paid holidays
Tuition reimbursement
Employee referral bonus program
Responsibilities
Provide excellent customer service and act as liaison between customers and the dealership
Schedule service appointments and prepare accurate estimates
Advise customers on maintenance based on manufacturer specifications
Create, update, and document repair and work orders
Maintain strong customer relationships to drive retention and referrals
Proactively update customers on repair status, estimate changes, and pickup timing
Perform other duties as assigned
Provide excellent customer service and act as liaison between customers and the dealership
Schedule service appointments and prepare accurate estimates
Advise customers on maintenance based on manufacturer specifications
Create, update, and document repair and work orders
Maintain strong customer relationships to drive retention and referrals
Proactively update customers on repair status, estimate changes, and pickup timing
Perform other duties as assigned
Qualifications
High School Diploma or GED
Valid driver's license
Previous service writing/advisor experience required
Heavy-duty or heavy-equipment experience preferred
Strong customer service, multitasking, prioritization, and efficiency skills
High School Diploma or GED
Valid driver's license
Previous service writing/advisor experience required
Heavy-duty or heavy-equipment experience preferred
Strong customer service, multitasking, prioritization, and efficiency skills
Work Authorization
All Roads does not provide H1-B sponsorship.
All Roads does not provide H1-B sponsorship.
AAP / EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Reasonable accommodations will be provided unless they impose undue hardship.
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Reasonable accommodations will be provided unless they impose undue hardship.
Apply Today!
Join Vermeer All Roads to become part of an awesome team built on service excellence, quality, and growth!
Employment Type: Full-TimeJoin Vermeer All Roads to become part of an awesome team built on service excellence, quality, and growth!
About All Roads
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Dundalk, MD, US
Year founded
1917