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Service Writing Jobs in Virginia (NOW HIRING)

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Automotive Service Writer

Carrollton, VA · On-site

$500 - $1.0K/wk

We are currently seeking a full time Automotive Repair Service Writer for our busy, family owned/operated, 3 Bay Automotive Repair Shop located in Carrollton, VA (2 miles south of the James River ...

ASM - Service Writer

Warrenton, VA · On-site

$60K - $100K/yr

Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department. Write as many repair orders as you can. We ...

ASM Service Writer

Warrenton, VA · On-site

$60K - $100K/yr

Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department. Write as many repair orders as you can. We ...

Automotive Service Writer/Advisor - $18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance (Dental ...

Automotive Service Writer/Advisor - $18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance (Dental ...

Automotive Service Writer/Advisor - $14.00-$18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance ...

Automotive Service Writer

Salem, VA · On-site

$16 - $19/hr

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer

Salem, VA · On-site

$16 - $19/hr

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Our Service Advisors are responsible for writing service on customer vehicles that are repaired at our dealership. * Successful candidates must be able to handle multiple tasks, possess great ...

Service Advisor/Writer

Fairfax, VA · On-site

$55K - $65K/yr

Service Writer/Advisor Department : Service Supervisor: Service Manager Summary Description Intake of customer vehicles, diagnose problems and service needs; sell service and/or parts and communicate ...

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary! What ...

Showing results 41-60

Service Writing information

See Virginia salary details

$11

$24

$42

How much do service writing jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service writing in Virginia is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in Virginia are hiring for Service Writing jobs?

Cities in Virginia with the most Service Writing job openings:

Infographic showing various Service Writing job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,086 per year, or $24.1 per hour.

Automotive Service Writer

Ferguson's Automotive & Electrical Repai

Carrollton, VA • On-site

$500 - $1.0K/wk

Full-time

PTO

Re-posted 2 days ago

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Job description

We are currently seeking a full time Automotive Repair Service Writer for our busy, family owned/operated, 3 Bay Automotive Repair Shop located in Carrollton, VA (2 miles south of the James River Bridge). Hours of operation are Monday - Friday, 8:00 am 0 5:30 pm (including 1 hour lunch break). Employee will have all major holidays off paid and 1 week vacation paid after 1 year of employment. Pay will be based on level of experience and knowledge. Employee MUST be able to multi-task and know (or be able to quickly learn) Mitchel 1 Manager SE Software Program to start repair work orders, build estimates, update orders, talk to (in-person and over-the-phone) customers professionally, cash-out customers/invoices, etc. Must have own transportation and a valid driver's license.

Company Description

Family owned & operated since 2009.