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Service Writing Jobs in Virginia (NOW HIRING)

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Warrenton Toyota

ASM - Service Writer

Warrenton, VA · On-site

$60K - $100K/yr

Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department. Write as many repair orders as you can. We ...

Warrenton Toyota

ASM - Service Writer

Warrenton, VA · On-site

Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department. Write as many repair orders as you can. We ...

Warrenton Toyota

ASM - Service Writer

Warrenton, VA · On-site

$60K - $100K/yr

Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department. Write as many repair orders as you can. We ...

VIOC

Automotive Service Writer

Centreville, VA

$18/hr

Automotive Service Writer/Advisor - $18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance (Dental ...

VIOC

Service Writer/ Advisor

Lexington, VA

$14 - $18/hr

Automotive Service Writer/Advisor - $14.00-$18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance ...

New

Valvoline

Service Writer/ Advisor

Lexington, VA · On-site

$14 - $18/hr

Automotive Service Writer/Advisor - $14.00-$18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: * Health Insurance ...

New

VIOC

Automotive Service Writer

Lexington, VA

$14 - $18/hr

Automotive Service Writer/Advisor - $14.00-$18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance ...

New

Valvoline

Automotive Service Writer

Lexington, VA · On-site

$14 - $18/hr

Automotive Service Writer/Advisor - $14.00-$18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: * Health Insurance ...

New

VIOC

Automotive Service Writer

Salem, VA

$16 - $19/hr

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Valvoline

Automotive Service Writer

Salem, VA · On-site

$16 - $19/hr

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: * Health Insurance (Dental, Vision, Medical) * Paid vacation and holidays * Matching ...

Valvoline

Automotive Service Writer

Hollins, VA · On-site

$16 - $19/hr

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: * Health Insurance (Dental, Vision, Medical) * Paid vacation and holidays * Matching ...

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Service Writing information

See Virginia salary details

$11

$24

$42

How much do service writing jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for service writing in Virginia is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in Virginia? For Service Writing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Virginia look for? The top searched job categories for Service Writing jobs in Virginia are:
What cities in Virginia are hiring for Service Writing jobs? Cities in Virginia with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Virginia as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $50,086 per year, or $24.1 per hour.
ASM - Service Writer

ASM - Service Writer

Miller Toyota

Manassas, VA • On-site

$120K/yr

Full-time

Medical, Dental, PTO

Posted 12 days ago

Job description

Join Our Team at Miller Toyota in Manassas, Virginia!
Position: Assistant Service Manager (ASM) / Service WriterLocation: Manassas, VirginiaApply: Directly on our website
Are you ready to take your automotive career to the next level? Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department.
What You'll Do:
  • Write as many repair orders as you can handle.
  • Lead a dedicated service team to success.
  • Utilize our top-notch technicians and support staff to ensure your success and excellent compensation.

Requirements:
  • Automotive experience is a must.
  • Toyota experience is a plus.
  • Spanish-speaking candidates are highly encouraged to apply.

Why Miller Toyota?
  • Competitive Compensation: Includes labor and parts, CSI bonuses, and other incentives.
  • Customer Financing: Available for large repair orders.
  • State-of-the-Art Facility: Work in our air-conditioned, 50-bay facility designed for efficiency.
  • Comprehensive Benefits: Health, dental, holiday pay, and paid personal leave.
  • Paid Vacation and Training: Invest in your growth and development.
  • Advanced Tools and Equipment: Access to all the special tools, computers, and shop equipment needed for tough jobs.
  • Career Growth: Tremendous income growth and opportunity.

Job Type: Full-timePay: Up to $120,000 per year
Contact:Mark Taylor, Service Manager
Call today to discuss your future with Miller Toyota. Rest assured, we will not contact your current employer until you decide to join our team.
Take the next step in your career with Miller Toyota - where your success is our priority!

Apply