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Service Writing Jobs in Virginia (NOW HIRING)

Pelicans Nest Marina Inc

Marine Service Writer

Norfolk, VA · On-site

$31K - $37K/yr

  • Medical

  • Dental

Marine Service Writer Employment Type: Full-Time Schedule: Monday-Friday, 8:30 AM - 5:00 PM (or until the last customer leaves). Saturdays if needed during the busy season and boat show weekend.

VIOCF

Automotive Service Writer

Centreville, VA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Writer Automotive Service Writer/Advisor - $18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include:

VIOCF

Automotive Service Writer

Roanoke, VA · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Writer Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: * Health Insurance (Dental, Vision, Medical) * Paid vacation and ...

VIOCF

Automotive Service Writer

Roanoke, VA · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Writer Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: * Health Insurance (Dental, Vision, Medical) * Paid vacation and ...

United Rentals

Service Writer

Manassas, VA · On-site

$24.05 - $36.05/hr

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals - French

Service Writer

Manassas, VA · On-site

$24.05 - $36.05/hr

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals

Service Writer

Manassas, VA · On-site

$24.05 - $36.05/hr

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals, Inc.

Service Writer

Manassas, VA · On-site

$24.05 - $36.05/hr

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals - French

Service Writer

Manassas, VA · On-site

$24.05 - $36.05/hr

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals

Service Writer

Manassas, VA · On-site

$24.05 - $36.05/hr

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

Miller Toyota

ASM Service Writer

Manassas, VA · On-site

$120K/yr

  • Medical

  • Dental

  • PTO

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Miller Toyota

ASM - Service Writer

Manassas, VA

  • Medical

  • Dental

  • PTO

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

  • Medical

  • Dental

  • PTO

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

  • Medical

  • Dental

  • PTO

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

  • Medical

  • Dental

  • PTO

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Ferguson's Automotive & Electrical Repai

Be Seen First

Automotive Service Writer

Carrollton, VA · On-site

$500 - $1.0K/wk

  • PTO

We are currently seeking a full time Automotive Repair Service Writer for our busy, family owned/operated, 3 Bay Automotive Repair Shop located in Carrollton, VA (2 miles south of the James River ...

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Showing results 21-40

All JobsService Writing JobsService Writing Jobs in Virginia

Service Writing information

See Virginia salary details

$11

$24

$42

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in Virginia is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in Virginia are hiring for Service Writing jobs?

Cities in Virginia with the most Service Writing job openings:

Service Writing jobs near you
Infographic showing various Service Writing job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,086 per year, or $24.1 per hour.

Marine Service Writer

Pelicans Nest Marina Inc

Norfolk, VA • On-site

$31K - $37K/yr

Full-time

Medical, Dental

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Marine Service Writer
Employment Type: Full-Time
Schedule: Monday-Friday, 8:30 AM - 5:00 PM (or until the last customer leaves). Saturdays if needed during the busy season and boat show weekend.
Position Overview
We are a family-owned marine business in Norfolk VA looking for a dependable and customer-focused Marine Service writer to be the first point of contact for our customers. This role is essential to keeping our service and parts departments running smoothly while delivering a positive experience to boaters of all backgrounds and experience levels.
Key Responsibilities
Greet, check in, and check out service and parts customers in a friendly and professional manner
Answer phones, schedule appointments, and assist walk-in customers
Look up, identify, and help customers find marine parts
Assist with parts ordering, receiving, and maintaining accurate inventory
Coordinate with service manager and office manager to ensure efficient workflow
Maintain a clean and organized front desk, parts counter, and common areas
Provide excellent customer service while handling a wide variety of customer personalities and needs
Assist with general cleaning duties as needed
Support special events, including working weekends during the busy season and the annual boat show
Qualifications & Skills
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Comfortable using computers, inventory systems, and lookup tools, must be proficient in Excel and Word
Detail-oriented and organized
Reliable, punctual, and team-oriented
Boat or marine knowledge is a plus, but not required (willingness to learn is essential)
Work Schedule & Availability
Regular hours: Monday-Friday, 8:30 AM - 5:00 PM (or until last customer leaves)
Must be available to work the weekend of the boat show
Benefits
Medical and dental benefits for all full-time employees
Stable employment with a family-owned business
Supportive team environment and opportunities to grow marine knowledge

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