Restaurant Operations Manager

Looking for a fun job? We got you!

plank Oakland (yes, the "p: is supposed to be lowercase) is actively seeking an experienced operations manager.

plank Oakland has 18 bowling lanes, a large state-of-the-art arcade, multiple bars, the longest bar in Oakland, and the biggest patio in Jack London Square!

A plank operations manager is responsible for all facets of the venue operations, including all Guest service needs, daily shift operations, food & beverage execution, quality control, steps of service, supervising hourly Team Members, and utilizing daily systems.

**Salary BOE (Bonus Potential)

Duties & Responsibilities may include:

• Manage each shift and meet expectations for Guest satisfaction and overall SOPs of the business, including safety and proper sanitation standards.
• Proactive management through strategic anticipation of potential challenges and creating solutions for resolution
• Participate in management meetings and effectively communicate to Leadership about current operations.
• Assist in executing all daily specials or scheduled events.
• Manage approved shift breaks for team members.
• Ensure a harassment-free work environment.

*All other duties as assigned

Skills/Experience:

• Minimum of 2 years in a supervisory role
• Excellent Guest service and communication skills
• Able to perform high-quality work while unsupervised
• Knowledge of bowling and F&B operations
• Team player with the willingness and ability to assist as needed
• A positive attitude and ability to work well under pressure
• Ability to deal effectively with a broad range of people
• Flexibility and reliability
• Math and computer skills (POS)
• High-level attention to detail
• Bowling and/or bar experience a plus!

Additional Requirements:

• Must be available to work all shifts including nights, weekends and holidays
• Must be able and willing to stand or walk for up to 8-hour shifts
• Must be able to speak, read and comprehend English
• Lift/carry up to 30 lbs.
• Reliable transportation

Perks of the Job:

• Health Coverage* for full-time team members
• Free Shift Meal
• Free bowling!
• Discounts!

* must meet certain hourly requirements and time of employment to qualify for certain benefits

Other: Drug-Free Workplace; ADA Compliant Employer; Equal Opportunity Employer

Job Type: Full-time

Salary: Up to $75,000.00 per year

Benefits:

• Health insurance
• Paid time off