Business Development Coordinator

Kelly Ford

Beverly, MA

$80,000 Yearly
Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Job Summary: We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.

Requirements:

Kelly Ford is seeking APPOINTMENT SCHEDULERS/ BDC AGENTS for our Beverly, MA location. We are currently looking for career-minded individuals who are immediately available to start a full-time career as APPOINTMENT SCHEDULERS. Previous automotive experience is NOT REQUIRED for this position. Professional training will be provided. Those with experience in the hospitality, debt collection, call center, telemarketing, recruiting, customer service, mortgage, financial, and insurance industries are highly encouraged to apply. Qualified applicants should have a professional appearance, high energy, positive attitude, and strong communication skills.

Benefits:

Competitive Pay ($18/hr. plus commission with a yearly potential of up to $80,000+)
Blue Cross Blue Shield Medical and Dental on Day 1 of Employment
401K after 90 days
Paid Time Off
Sick Time
Vacation Time
Paid Training
Career Advancement Opportunities

Responsibilities:

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualifications:

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

Compensation:
Compensation for this position is $18.00 per hour plus commission with a yearly potential of up to $80,000+! Blue Cross Blue Shield medical and dental coverage starts on Day 1 of employment with a 401K plan starting after 90 days.

About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For nearly 60 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.