Lead ICMS Case Manager

JOB DESCRIPTION

Case Manager – Intensive Case Management Services Permanent Housing (ICMS -PH)

Southern California Health & Rehabilitation Program (SCHARP) was founded February 1994 as a non-profit entity for the purpose of providing mental health and rehabilitation services to vulnerable ethnic minority populations in Southern California Los Angeles. The mission of Southern California Health and Rehabilitation Program (SCHARP) is to provide quality mental health and social services to vulnerable populations in South Los Angeles. These populations consist of mentally ill, homeless mentally ill, multi-diagnosed individuals with substance abuse disorder, interface with the criminal justice system. By providing culturally relevant and sensitive services which are designed to improve the quality of their lives, SCHARP will have a significant impact upon the neediest residents of this community.

Job Description:

This position of Intensive Case Manager for Permanent Housing provides targeted services to the most vulnerable populations in Los Angeles County by employing a “whatever it takes” approach to assist clients with transitioning from homelessness to permanent housing.

Clients served will be homeless or very recently housed, have a chronic illness or disabling condition, and are high utilizers of public services. The Intensive Case Manager for PH shall serve as the central point of contact for the referred client. Case management services may range from highly intensive individualized support to less intensive support for activities related to acquiring and maintaining housing, and associated supportive services.

Essential Duties:

Receives referrals from DMH and DHS, and assess for eligibility and enrollment to program.

Identify and work collaboratively with DMH, DHS, and other programs to meet client needs.

Assist clients with access to temporary housing, through referrals, until permanent housing placement is secured

Develop and implement individualized case management services plan.

Perform comprehensive psychosocial re-assessments and update case management services plan on an ongoing basis, but not less than once every three (3) months.

Ongoing monitoring and follow up, including medication reviews; assistance with benefits establishment; crisis management, client education; health coaching and self-management support; coordination and collaboration with Health Agency partners.

Provides transportation as needed via bus fare/pass, outside vendors, and personal vehicle.

Assists with client obtaining permanent housing, which includes providing housing location services, overcoming barriers which may interfere with obtaining permanent housing, providing assistance and educating the client on negotiating rental agreements.

Establishes relationships with landlords/agencies with available affordable housing units.

Aids client with budgeting and money management (i.e., assistance with household budgeting, overcoming unfavorable credit history, etc.).

Provides services in the field, office, in the home, or community.

Ability to work as a part of a multidisciplinary team

Requirements:

BA Degree preferred, and two (2) years related experience with the chronically mentally ill and homeless population, and/or in social services related field.

Excellent written and verbal skills is a must. Must be computer literate and able to compose correspondence notes with correct grammar. Must be proficient with Windows operating system and email. Familiarization with electronic client management information systems (Clarity/ CHAMP/ Clinivate etc.) Electronic medical record highly preferred.

Possess a valid California Class C Driver License, maintain an insurable driving record and safe vehicle under the Agency’s liability policy.

Physical Demands:

The duties associated with the position will involve light physical effort, which may include lifting up to a 20 pound limit, some light bending, stooping or kneeling. Moderate/considerable walking, sitting and driving will be required.

ADDITIONAL RESPONSIBILITIES:

This description does not state or imply that the duties listed are the only duties to be performed by the employee. Employees are required to follow job-related instructions and perform other job related activities requested by their supervisor.