Plumbing Payroll/Administrative Assistant-Plumbing

Essential Duties and Responsibilities:

• Familiar with commission reconciliation.

• Review and follow pay plans for technicians, installers, and sales leads. 

• Familiar with auditing jobs, job costing, and verifying revenue.

• Monitor and track all department jobs.

• Help with customer funding and follow up on accounts receivable. 

• Create, maintain, and generate reports for jobs (ex: batch invoicing), as well as department.

• Input purchase orders into Service Titan while ensuring accuracy.

• Assists with creating, maintaining, and implementing department policies and procedures. 

• Work with internal vendors regarding purchase order accuracy, replenishments, and issues.

• Reconcile purchase orders and ensure jobs are closed correctly with the Accounting Dept.

• Ensure Excel sheets for department are maintained, tracked and accurate.

• Assist with closing the month – verify all jobs and revenue is accounted for and funded.

• Supports management, dispatch, and other admins as point of contact.

• Back up admin for time keeping, and time request.

• Ensure timesheets are correct.

• Attend department meetings and assist GM with any discussions needed.

• Collaborating with other departments for support and any jobs done together.

• Main point of contact to the service managers and assisting the GM with any additional needs.

• Understand job timelines and know who to contact for issues.

• Help train processes / procedures to dispatch and admins.

• Ensure compliance with company safety policies.

• May be required to work overtime.

• Performs other relevant duties as assigned by the needs of the business.

Job Knowledge, Skills, and Abilities:

• Advanced Excel skills 

• Good organizational skills

• Strong attention to details

• Familiarity with accounting principles, and contractors’ liabilities,

• Great customer service skills

• Tech savvy

• Be able to communicate with a diverse team.

• Needs to be comfortable with complex pay plans.

• Ability to communicate effectively with customers, managers, and peers, both written and verbally

• Ability to work well with team and department that is constantly growing.

• Ability to flexible and adapt well.

• Ability to work in a fast paced and results driven environment.

• Ability to read, communicate, and understand the English language.

• Ability to meet all Company safety requirements.