Services and Support Coordinator
- $21 Hourly
- Vision , Medical , Dental
- Full-Time
Title: Services and Support Coordinator
Pay Rate: $21.00/hr
Benefits as a Tekberry Temp: Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision
Job Type: 2-year contract
Shift: Monday - Friday, 8:00am - 5:00pm
Location: Nashua, NH (onsite)
Job Code: JPC-9700
Tekberry is looking for a highly qualified and motivated Services and Support Coordinator to work with our client in Nashua, NH. As a W2 employee you will have access to health benefits.
Description:
We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions. This Services and Support Coordinator position is for a key individual who will work at our client's facility in Nashua NH supporting both internal and external customer's experience.
Specific duties include:
- Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
- Enter, Maintain, and support data entry in various systems to support delivery operations.
- Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
- Communicates with customers for issue resolution and response.
- Solves a broad range of service / support requests varying in scope and complexity.
Requirements:
- Full Time Onsite position
This critical role requires the following skills:
- Typically, minimum of 3 years relevant experience.
- Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
- Experience with database tracking and management systems.
- Strong interpersonal skills to work with internal and external customers.
- Strong attention to details, ability to multitask and organizational skills.
- Will require understanding of general and technical aspects of various contract requirements and processes.
- Need to be able to document processes and work instructions.
- Ability work with reports and perform data analysis.
- Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
- Based on customer requirements, candidate must be able to pass a background check.
We need hard working, reliable employees. Tekberry offers a $100 payment for referrals!
This position requires use of information which is subject to compliance with the International Traffic in Arms Regulations (ITAR).
Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Tekberry, Inc a Soal Technologies Company is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).
Check out all our jobs at https://tekberry.com/search-jobs/
By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job!
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