Director of Innovation and Technology (remote)

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We’re looking for a Director of Innovation and Technology to lead, develop, and implement the organization's overall technology strategy. This person will ensure that HSRI’s technology initiatives align with our principles, goals, and mission. They will identify emerging technologies and trends and make recommendations when appropriate to the executive and leadership teams. This role involves managing a multidisciplinary team, driving innovation, optimizing technology resources, understanding technology needs, and playing a pivotal role in data governance to support projects and programs.

Who We Are

HSRI is a nonprofit organization that conducts research and evaluation to improve health and human service systems. We work at the local, state, and federal levels. We help develop measures, data collection instruments and protocols, advanced analytics, and data visualization strategies. Our goal is to help public agencies understand and demonstrate the real-world impact of the services they provide, helping them transform their policies and practices to improve their outcomes.

Our teams have an unwavering commitment to envisioning equitable policies and solutions that create a stronger society for us all. HSRI is an equal opportunity employer and is committed to building a diverse team, bringing as many possible perspectives as possible to bear on services that can profoundly affect people’s health and well-being by addressing social determinants of health. We are committed to building an inclusive environment where people of all backgrounds can come to do their best work.

Responsibilities

• Evaluate and implement innovative solutions for the organization and in collaboration with project staff that enhance research capabilities and productivity

• Manage research and development activities to stay ahead of industry trends, explore new technologies, and maintain a competitive edge

• Prepare regular reports and presentations on the department's performance, projects, and technology trends

• Monitor the performance of technology systems and identify opportunities for optimization and efficiency improvements

• Oversee the development of new products and/or enhancements to existing products, ensuring they align with the organization’s technology vision

• Set standards by ensuring that technology solutions are scalable, secure, and meet performance requirements

• Collaborate with other team leads, researchers, project directors, and management to understand their technology needs and provide solutions

• Manage product and team performance by setting goals, establishing priorities, and conducting regular performance evaluations

• Manage departmental budgets and resources efficiently, ensuring cost-effectiveness

• Identify organizational technology needs and support the process of hiring or identifying appropriate vendors. Evaluate and negotiate contracts with technology vendors and service providers.

• Work in collaboration with others to develop and implement a comprehensive data governance framework to ensure data quality, privacy, and security across the organization

• Establish and maintain data management policies and procedures, including data classification, access controls, and data lifecycle management

Other Duties and Responsibilities

• Provide oversight for technology-related projects, ensuring they are executed effectively, on time, and within budget

• Collaborate with project managers, data stewards, and researchers to identify and mitigate risks

• Act as a liaison between the technology department and other staff

• Establish and maintain data management policies and procedures, including data classification, access controls, and data lifecycle management

• Additional duties, as assigned

Supervisory Responsibility

• Lead, mentor, and motivate a diverse team of technology professionals, including engineers, developers, database administrators, and support staff

• Foster a collaborative and innovative team culture that encourages knowledge-sharing and cross-functional cooperation

• Work closely with teams to understand their technology needs. Communicate effectively with executives and other clients and funders.

Minimum Qualifications

• Bachelor's degree in a relevant field; advanced degree preferred. 8-10 years of experience in technology leadership roles, preferably in a non-profit, research, or innovation-focused environment

• Familiarity with cloud platforms such as Azure and AWS

• Familiarity with database management systems

• Strong strategic thinking and problem-solving skills

• Excellent communication and interpersonal abilities

• Ability to manage and lead multidisciplinary teams

• Ability to align technology initiatives with overall business objectives

• Ability to define and support data stewardship

• Financial acumen for budget management

• Ability to thrive in a dynamic and collaborative work environment

• Ensure ongoing training and development for technology staff. Keep the team's skills up to date with industry advancements.

Hours

Full-time – 40 hours

This position allows flexibility in core hours.

Location

This is a remote position with an option to work from our Cambridge, MA, office, which is accessible by public transportation. HSRI does not permit remote work arrangements based in California, the U.S. Virgin Islands, Puerto Rico, and outside the United States.

Must have unrestricted authorization to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Additional Information

HSRI offers a comprehensive benefits package which includes:

• Health

• Dental

• Short- and Long-Term Disability

• Life Insurance

• 403(b) Retirement Plan

• Flexible Spending Accounts

• Education Assistance Program

• 10 Paid Holidays

• Remote Work Stipends (e.g., home office improvements, mobile/internet services)

Salary Range

$154,288 - $196,037

Pay is commensurate with skills and experience.

HSRI is committed to pay equity in providing employees with equal pay for equal work and carefully considers a wide range of compensation factors, including, but not limited to, prior experience, education, certification(s), license(s), skills, expertise, location, internal equity, and other factors that are job-related and consistent with the organization’s needs. Depending on eligibility, your offer may include 403(b) participation, paid time off, and medical, dental, group disability, and life insurance coverage. Our offer of employment takes into consideration total compensation, including benefits.

For more information on HSRI, please visit www.hsri.org.

How to Apply

Interested candidates are encouraged to submit a cover letter and resume/CV through HSRI’s Career Center.

You can copy/paste the URL into your browser: https://workforcenow.adp.com/jobs/apply/posting.html?client=hsri&ccId=19000101_000001

You can also mail materials to:

Attention: Human Resources

Human Services Research Institute

2336 Massachusetts Ave.

Cambridge, MA 02140

No phone calls or email inquiries, please.

Disclaimer

This profile is intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required and should not be construed as declaring what the specific duties and responsibilities of any position shall be. Duties, responsibilities, and activities may change at any time with/or without notice.

External and internal applicants, as well as position incumbents who become disabled as defined under the American Disabilities Act (ADA), must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by leadership on a case-by-case basis.