Process Engineer (Bake)

Principle Accountabilities

• Interpret, build upon, and comply with company quality assurance standards
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Identify training needs and take action to ensure company-wide compliance
• Pursue continuing education on new solutions, technology, and skills
• Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
• Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
• Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
• Provide training and support to quality assurance team on systems, policies, procedures, and core processes Complies with all HS & EP regulations, policies, and procedures
• Understands process and product development projects including objectives, impact, and milestones
• Develops profound process and product knowledge through variation studies, customer performance requirements and process trials
• Conducts situational analysis and problem solving on individual or team basis
• Leads or participates in continuous improvement projects.
• Utilizes computer hardware and software to enhance data collection and analysis
• Other duties as assigned

Minimum requirements

• Bachelor’s degree in an Engineering discipline
• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
• Superb computer competence, including database management
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practices

Preferred Qualifications

• Master’s degree in chemical and/or materials science engineering field of study
• Experience working in a manufacturing setting
• Understanding of Agile/Scrum methodology and how QA functions within it
• Ability to analyze data, identify trends and initiate actions
• Communication and presentation skills
• Knowledge of raw materials, processes, and products