Bingo Floor Worker

DESCRIPTION:

The Bingo Floor Workers are under the supervision of the Bingo Manager/Supervisor, and are responsible for selling additional specials, assist customers in proper process of playing bingo, call bingos out loud to caller over microphones, and perform various other duties as required by management. A Floor Worker needs to be energetic, able to stand on their feet for long periods of time, communicate easily with large groups of people, and make change accurately and quickly. Shall be required to read, implement, and adhere to all NWCR Policies and Procedures, LVD Gaming Ordinance, Tribal/State Gaming Compact, NIGC Minimum Internal Control Standards, Indian Gaming Regulatory Act, LVD Minimum Internal Control Standards, Title 31 Minimum Internal Control Standards, NWCR Casino Employee Handbook, Bingo Department Policy, and Procedure Manual.

RESPONSIBILITIES:

• Provide excellent Guest Service to guests, internal and external, through active guest engagement and positive attitude.

Shall be required to read, implement, and adhere to all NWCR Policies and Procedures, LVD Gaming Ordinance, Tribal/State Gaming Compact, NIGC Minimum Internal Control Standards, Indian Gaming Regulatory Act, LVD Tribal Internal Control Standards, Title 31 Minimum Internal Control Standards, NWCR Casino Employee Handbook, Bingo Department Policy and Procedure manual.

• Assists customers in proper process of playing bingo.
• Maintain bingo tables, keeping them clear of used cards and other debris.
• Selling, counting, and verifying bingo cards.
• Works with the caller in locating, identifying, and verifying if a bingo win or multiple wins occurred.
• All other duties outlined in the NWCR Bingo SICS related to Floor Workers.
• Due to the dynamic Casino Environment, from time to time we require employees to be flexible and assume other responsibilities assigned by management.

To remain in compliance with Casino Regulatory policies and procedures, employees are required to attend all necessary meetings and trainings facilitated by Management.