Acupuncturist (Temporary)

Job Title: Acupuncturist (TEMPORARY)

Pay: $55.00 per hour Hours: 16-32 hrs/week

FSLA Status: Non-Exempt

In Person vs. Remote: 100% In Person

Primary Location: Lyon-Martin Community Health Services

Address: 1735 Mission Street San Francisco, CA 94103

Reports To: Medical Director

Time Period: Temporary position, available immediately (March - May 2024)

Organization Mission

The mission of Lyon-Martin Community Health Services is to provide high quality, compassionate and trauma-informed medical, gynecological, and mental health care services to trans, non-binary, gender non-conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQ sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay.

We aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that’s why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid. Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy.

Job Summary

The Acupuncturist is responsible for providing clinically appropriate outpatient Acupuncture and Traditional Chinese Medicine services within the scope of their licensure. We expect the practitioner to act as a clinical leader, promoting holistic care, helping to grow the overall practice, and contributing to integrated collaborative care to optimize therapeutic outcomes. They, along with all staff at Lyon-Martin, are also expected to uphold and imbue in others a commitment to addressing racism, ableism, gender and sexual discrimination within the organization and our clinical practice.

Key Responsibilities

Clinical Care Responsibilities

• Possesses strong clinical knowledge of and commitment to healthcare for trans, non-binary gender non-conforming, and intersex people, LGBQA+ communities, and cis-gender women.
• Develop a continuity panel of clients.
• Complete patient sessions in a timely manner.
• Analyze and interpret patients' histories, symptoms, physical findings, or diagnostic information to develop appropriate diagnoses and treatment plans within scope of licensure.
• Maintain productivity standards as assigned by supervisor through appropriate scheduling and monitoring of no-show rate.
• Work with leadership team to envision and expand Traditional Chinese Medicine and Integrative Care program at the clinic overall.
• Provides de-escalation to clients who may become triggered during session and link them to care.
• Fosters safety, consistency, and connection with clients.
• Maintains acupuncture clients in alignment with clinic model.
• Documents visit notes and client interaction completely in an accurate, detailed, and timely manner; responses to in basket messages in a timely manner (within 72 hours per policy and following charting protocols and applicable CA state licensing requirements).
• Follows through on commitments with clients and colleagues.
• Complete all mandatory trainings on an annual basis.
• Comply with all aspects of Lyon-Martin Policies and Procedures applicable to Staff members as well as all agreements with insurers and other entities that contain provisions applicable to or affecting the duties and responsibilities of Medical Staff; and all applicable statutes, regulations, governmental agency guidelines, and non-governmental oversight body requirements that place requirements on Lyon-Martin.
• Maintain availability for various administrative/clinical duties. Such duties may include case presentations; in-service training to staff; supervision of students, interns, residents, nurses, and medical assistants; leadership/consultation to agency committees; attendance/speaking at fundraising events, etc.
• May be required to work evenings

Performance and Quality Improvement Responsibilities:

• Meets benchmarks for applicable visit numbers and quality indicators as assigned.
• Meets benchmarks for all contract and grant deliverables.
• Strong initiative and enthusiasm and willingness to pitch in whenever needed.
• Along with colleagues, assists in continuous quality improvement through on-going problem/needs identification and problem solving and, as requested, acts as a champion of change and a leader for improvement activities.

Competencies:

Communication, Written: Delivers written communications that have clarity and impact including emails.

Communication, Verbal: Effective listener; clearly and thoughtfully communicates with others in person and on the phone.

Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines.

Time Management: Organizes and establishes priorities; gets the job done in a timely manner.

Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external.

Computer Literacy: Skilled computer-based work tasks; uses technology to enhance job performance.

Teamwork: Accountable to team; participates effectively in group- and teamwork; collaborates positively with other team members; giving and accepting constructive criticism.

Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities.

Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance.

Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others.

Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact.

Additional Competencies:

Relationship Orientation: Establishes rapport easily with others; listens attentively to others' perspectives; uses good judgment when sharing information and maintaining confidentiality; appropriately expresses empathy.

Presentation Skills: Adapts presentation techniques to fit audience level and technical needs; develops and delivers communications that have clarity and impact; conveys confidence, presence, and professionalism; uses appropriate visual aids to illustrate key points and enhance learning.

Interpersonal Skills: Uses active listening and discussion skills to identify issues, ensure understanding, and facilitate problem solving; works cooperatively with diverse groups; deals with others in a pleasant and professional manner; accurately assesses verbal and non-verbal cues.

Accountability: Makes and meets commitments; accepts responsibility for behavior and outcomes.

Follow Through: Monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status.

Cultural Sensitivity: Ability to work with a diverse population while withholding judgment. Willingly open to learn and understand different perspectives.

Education, Knowledge, Skills:

Education/Licensure

• Post-graduate acupuncture degree from an accredited institution (M.Ac., D.Ac., or D.O.M.)
• Valid CA LAc license

Experience

• Culturally sensitive/humble and able to work with a diverse population
• Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
• Experience working with lesbian, bisexual, transgender, non-binary, gender non-conforming, and intersex clients.
• Experience working with populations with varying disabilities, racial, ethnic and cultural backgrounds and economic statuses.
• Experience working with clients who do sex work, those experiencing homelessness, people who have challenges with mental illness and/or are using substances, those of with a history of incarceration, people of varying ages.