Sales Manager - Roofing

Apex Roofing, https://apexroofingcompanies.com/Summary:
The Sales Manager will oversee and lead the activities of the Sales and Project Management Department.
Supervisory Responsibilities:

• Hires and trains all sales department staff; including Project Managers, Supervisors, and clerical staff 
• Organizes and oversees the schedules, territories, and performance of all Project Managers and Production Supervisors 
• Conducts performance evaluations that are timely and constructive and coaches PMs to achieve KPIs and personal goals
• Handles discipline and termination of employees in accordance with company policy

Duties/Responsibilities:

• Provides leadership to the sales team
• Assigns incoming leads and creates job file in CRM
• Creates and maintains processes and procedures (SOPs) related to Sales Team
• Sets KPIs for sales teams
• Approval on all quotes prior to the contract being signed by the customer.  
• Performs complete compliance on file when submitted by PM to ensure everything is in order - kicks back if items missing - assists as needed to get file up to process standards
• Orders all material for each job to ensure onsite prior to the sub-contractor needing it
• Schedules Sub-contractors for work needed to be completed
• Schedules Production Supervisor and works closely with him to ensure all jobs are quality reviewed and the customer is satisfied before payment to the subcontractor 
• Reviews and adjusts all subcontractor invoices and approves prior to payment 
• Completes Work Order in the CRM  
• Receives and post all customer payments and submits scope of work to accounting for all insurance claims 
• Motivates and encourages the sales team to ensure KPI’s are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets
• Administrator and Expert in the CRM system used by the sales team
• Identifies and analyzes customer preferences to properly direct sales efforts 
• Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas, KPI’s and strategie
• Assists all PMs on a one-to-one basis with any needs to ensure win for APEX and excellent Customer Service
• Acts as company representative at on-site builds 
• Performs other collaborative duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent sales and customer service skills with proven negotiation skills
• Strong supervisory and leadership skills
• Ability to coach and assist team through constant changes in fast paced environments
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• Bachelor’s degree in Business, Business Administration, or related field, OR
• Comparable record of sales leadership experience required
• At least three years of sales experience required 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

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