Private Events/Catering Manager

The Sicilian Butcher Arizona

Phoenix, AZ

Full-Time

Job Description

Join our team as a Catering & Events Sales Manager at Hash Kitchen and The Sicilian Butcher, where you'll play a crucial role in coordinating sales, catering, service, and event operations. In this exciting position, you'll collaborate closely with clients to plan and execute successful events, ensuring the utmost customer satisfaction while leading our dedicated catering team to deliver exceptional service.

EDUCATION AND EXPERIENCE:

High school diploma or GED
2-3 year’s restaurant experience
Exceptional attention to detail
Excellent verbal and written communication

Picture a typical day in the life of the Private Events/Catering Manager:

Event Planning and Coordination

Meet with clients to understand their event requirements, including menu selection, venue setup, audiovisual needs, and special requests.
Assist clients in selecting appropriate menu options, suggesting enhancements, and finalizing event details.
Coordinate with various departments, including culinary, service, and logistics, to ensure seamless event execution.
Create detailed event timelines, including setup, service, and breakdown schedules.
Manage event budgets, track expenses, and provide accurate cost estimates to clients.

Catering Operations Management

Collaborate with our dedicated team, including Kitchen Managers, servers, bartenders, and support staff.
Partner with Above Store Leaders (ASL) to schedule and assign staff for catering events, ensuring proper coverage and compliance with labor regulations.
Conduct regular staff training to enhance service skills, food handling, and safety protocols.
Collaborate with the Corporate Chef to develop innovative and customizable menus based on client preferences and dietary restrictions.
Maintain catering supplies and equipment inventory, ensuring availability for events.
Identify and address operational challenges, working with the property staff and customers to develop alternative solutions.
Develop and enhance policies and procedures to optimize event productivity.
Represent the Catering Event and Sales department at restaurant pre-shift meetings, providing sales activity reports.
Ensure site inspections/visits, ensuring quality service delivery.

Client Relationship Management

Build and maintain strong relationships with clients, delivering exceptional customer service.
Conduct pre-event meetings with clients to review details, finalize arrangements, and address any last-minute changes.
Follow up with clients post-event to obtain feedback and address concerns or issues.
Identify opportunities for repeat business, upselling, and cross-selling catering services.

Sales and Marketing

Collaborate with the marketing team to develop and implement effective strategies for promoting our catering and sales services.
Attend industry events, trade shows, and networking functions to generate leads and expand our client network.
Prepare and present catering proposals, contracts, and pricing information to clients.
Stay up to date with industry trends, competitors, and market demands to make informed business decisions.
Utilize market knowledge to capitalize on competitors' weaknesses and sell against them.

Apply today to join our dynamic team!

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